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We need transparency on server issues

ThePedge
ThePedge
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It is very clear for anyone on PC-EU that the server performance as of late is much worse than normal.
There are also discussions around that other servers are struggling, yet we have no information from ZoS.

You have 50/50 chance of joining an instance and it being stable, doing a 12-man trial with everyone 200+ pin. Even solo in Maelstrom Arena and having 200+ ping, how is that even possible?
Abilities aren't firing off, weaving? forget about it.

Open world seems fine, I have a regular ~70 ping from UK, instances should perform much better yet they are somehow worse.
  • SgtSilock
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    Sorry I do not mean to hijack topic, but can I just ask a quick question to anyone who knows the answer?

    Not to start a debate, but how come the client performance (fps) in WoW is so much better than that of Esos? I mean I have spoken to many people and they all tell me the same thing, they struggle to get a decent framerate in cities and in busy places like Cyrodil. Yet you play a game like Wow and its easy to get above 60fps everywhere you go, whether that means turning down settings or not.

    WoW isn't an ugly game, just a different artistic style I know, but it does blow my mind why ESO can't run the same and I was just curious why? I have always believe - and will continue to believe - one of the main reasons for WoWs success is based on how good that game runs, its a smooth experience and because it never bogs down, no one is ever frustrated with performance.

    Why can't ESO (which I believe to be a superior game) be just as good, and will it ever be just as good?
  • eso_lags
    eso_lags
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    SgtSilock wrote: »
    Sorry I do not mean to hijack topic, but can I just ask a quick question to anyone who knows the answer?

    Not to start a debate, but how come the client performance (fps) in WoW is so much better than that of Esos? I mean I have spoken to many people and they all tell me the same thing, they struggle to get a decent framerate in cities and in busy places like Cyrodil. Yet you play a game like Wow and its easy to get above 60fps everywhere you go, whether that means turning down settings or not.

    WoW isn't an ugly game, just a different artistic style I know, but it does blow my mind why ESO can't run the same and I was just curious why? I have always believe - and will continue to believe - one of the main reasons for WoWs success is based on how good that game runs, its a smooth experience and because it never bogs down, no one is ever frustrated with performance.

    Why can't ESO (which I believe to be a superior game) be just as good, and will it ever be just as good?

    Eso will never compare, in performance, to other top mmos because zos doesn't care. Or they cant fix it. Those are the only two options IMO. And its worse on console... Pvp is pretty much unplayable. I've never seen these issues go on in other games with barely any acknowledgement by the dev team. Its shameful.

    But like i said, either they dont care or cant fix it.. The overall game performance, especially on console, has been on a downward spiral for 2+ years. When big issues come up sometimes they are fixed and sometimes they get a band-aid. I dont see why any developer would let an issue like this go on, with multiple new threads about it every single day, unless they didnt care, couldnt fix it, or arent willing to pay to fix it.
  • SgtSilock
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    eso_lags wrote: »
    SgtSilock wrote: »
    Sorry I do not mean to hijack topic, but can I just ask a quick question to anyone who knows the answer?

    Not to start a debate, but how come the client performance (fps) in WoW is so much better than that of Esos? I mean I have spoken to many people and they all tell me the same thing, they struggle to get a decent framerate in cities and in busy places like Cyrodil. Yet you play a game like Wow and its easy to get above 60fps everywhere you go, whether that means turning down settings or not.

    WoW isn't an ugly game, just a different artistic style I know, but it does blow my mind why ESO can't run the same and I was just curious why? I have always believe - and will continue to believe - one of the main reasons for WoWs success is based on how good that game runs, its a smooth experience and because it never bogs down, no one is ever frustrated with performance.

    Why can't ESO (which I believe to be a superior game) be just as good, and will it ever be just as good?

    Eso will never compare, in performance, to other top mmos because zos doesn't care. Or they cant fix it. Those are the only two options IMO. And its worse on console... Pvp is pretty much unplayable. I've never seen these issues go on in other games with barely any acknowledgement by the dev team. Its shameful.

    But like i said, either they dont care or cant fix it.. The overall game performance, especially on console, has been on a downward spiral for 2+ years. When big issues come up sometimes they are fixed and sometimes they get a band-aid. I dont see why any developer would let an issue like this go on, with multiple new threads about it every single day, unless they didnt care, couldnt fix it, or arent willing to pay to fix it.

    Well they should care. I mean I even heard a rumor so I don't know if its true or not, that this game was built around only using one core... in an MMO that came out in 2014, and still around now in 2019... again not sure if true but it's what i read. If it is true, then that was the dumbest decision they could have made, and that just on the client side, imagine their decision with the servers :open_mouth:
  • eso_lags
    eso_lags
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    SgtSilock wrote: »
    eso_lags wrote: »
    SgtSilock wrote: »
    Sorry I do not mean to hijack topic, but can I just ask a quick question to anyone who knows the answer?

    Not to start a debate, but how come the client performance (fps) in WoW is so much better than that of Esos? I mean I have spoken to many people and they all tell me the same thing, they struggle to get a decent framerate in cities and in busy places like Cyrodil. Yet you play a game like Wow and its easy to get above 60fps everywhere you go, whether that means turning down settings or not.

    WoW isn't an ugly game, just a different artistic style I know, but it does blow my mind why ESO can't run the same and I was just curious why? I have always believe - and will continue to believe - one of the main reasons for WoWs success is based on how good that game runs, its a smooth experience and because it never bogs down, no one is ever frustrated with performance.

    Why can't ESO (which I believe to be a superior game) be just as good, and will it ever be just as good?

    Eso will never compare, in performance, to other top mmos because zos doesn't care. Or they cant fix it. Those are the only two options IMO. And its worse on console... Pvp is pretty much unplayable. I've never seen these issues go on in other games with barely any acknowledgement by the dev team. Its shameful.

    But like i said, either they dont care or cant fix it.. The overall game performance, especially on console, has been on a downward spiral for 2+ years. When big issues come up sometimes they are fixed and sometimes they get a band-aid. I dont see why any developer would let an issue like this go on, with multiple new threads about it every single day, unless they didnt care, couldnt fix it, or arent willing to pay to fix it.

    Well they should care. I mean I even heard a rumor so I don't know if its true or not, that this game was built around only using one core... in an MMO that came out in 2014, and still around now in 2019... again not sure if true but it's what i read. If it is true, then that was the dumbest decision they could have made, and that just on the client side, imagine their decision with the servers :open_mouth:

    I agree. They should care but it doesnt appear that they do. I love the game. I have no reason to dislike anyone at zos. There is nothing in the game that i find awful, except for the performance. Zos just seems very money hungry. Its like thats all they
    care about, at least thats what it looks like to me. And ignoring the performance issue is shameful.

    They give an update on it once or twice a year. Sometimes its been in random threads, sometimes its on a live stream. Recently during the elsweyr announcement live stream rich lambert mentioned it. But if i recall it was the same old BS we always get. Pretty much "Its a complicated issue, we are working on it".. Thats just not good enough anymore.

    It seems like they dont even play their game. There is no distinction and they pick and choose what to comment on and acknowledge. Like if its a pve issue, such as lag in trials, zos will comment sometimes. But if its pvp performance they avoid it like the plague. and they dont acknowledge the SEVERE difference in performance when it comes to console vs PC. They give us no hope so some people either leave or deal with it. And it seems thats how they want it.

    The communication is terrible. There isnt a single day that goes by where you wont see new threads coming up about the awful performance. 99.99% will go unanswered. Then when things like this PC EU problem come up they will be ignored for an unreasonable amount of time, then maybe someone will answer.
  • FlyingSwan
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    SgtSilock wrote: »
    eso_lags wrote: »
    SgtSilock wrote: »
    Sorry I do not mean to hijack topic, but can I just ask a quick question to anyone who knows the answer?

    Not to start a debate, but how come the client performance (fps) in WoW is so much better than that of Esos? I mean I have spoken to many people and they all tell me the same thing, they struggle to get a decent framerate in cities and in busy places like Cyrodil. Yet you play a game like Wow and its easy to get above 60fps everywhere you go, whether that means turning down settings or not.

    WoW isn't an ugly game, just a different artistic style I know, but it does blow my mind why ESO can't run the same and I was just curious why? I have always believe - and will continue to believe - one of the main reasons for WoWs success is based on how good that game runs, its a smooth experience and because it never bogs down, no one is ever frustrated with performance.

    Why can't ESO (which I believe to be a superior game) be just as good, and will it ever be just as good?

    Eso will never compare, in performance, to other top mmos because zos doesn't care. Or they cant fix it. Those are the only two options IMO. And its worse on console... Pvp is pretty much unplayable. I've never seen these issues go on in other games with barely any acknowledgement by the dev team. Its shameful.

    But like i said, either they dont care or cant fix it.. The overall game performance, especially on console, has been on a downward spiral for 2+ years. When big issues come up sometimes they are fixed and sometimes they get a band-aid. I dont see why any developer would let an issue like this go on, with multiple new threads about it every single day, unless they didnt care, couldnt fix it, or arent willing to pay to fix it.

    Well they should care. I mean I even heard a rumor so I don't know if its true or not, that this game was built around only using one core... in an MMO that came out in 2014, and still around now in 2019... again not sure if true but it's what i read. If it is true, then that was the dumbest decision they could have made, and that just on the client side, imagine their decision with the servers :open_mouth:

    The core rumour is true but there are a couple of reasons for that. Firstly, many games from that era have a main game loop that does the heavy lifting, but mainly, ESO was developed for DX9, which only has a single-threaded renderer. Since then they've supported DX11, which does a better job of multi-threading but is still constrained, to truly get good multicore performance you need DX12 or Vulkan support, and even then the game would need recoding to take advantage of those APIs.

    ZOS do seem to have done something with this as I get (well, did get when I'd not given up playing) fairly even use across 12 cores (HT). But the game suffers from issues at the back-end, right now the EU server is a complete dog's dinner and it doesn't matter how lean the client is, if the back-end can't cope then performance will suck.
  • qbit
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    SgtSilock wrote: »
    Sorry I do not mean to hijack topic, but can I just ask a quick question to anyone who knows the answer?

    Not to start a debate, but how come the client performance (fps) in WoW is so much better than that of Esos? I mean I have spoken to many people and they all tell me the same thing, they struggle to get a decent framerate in cities and in busy places like Cyrodil. Yet you play a game like Wow and its easy to get above 60fps everywhere you go, whether that means turning down settings or not.

    WoW isn't an ugly game, just a different artistic style I know, but it does blow my mind why ESO can't run the same and I was just curious why? I have always believe - and will continue to believe - one of the main reasons for WoWs success is based on how good that game runs, its a smooth experience and because it never bogs down, no one is ever frustrated with performance.

    Why can't ESO (which I believe to be a superior game) be just as good, and will it ever be just as good?

    WoW was engineered differently. Eso developers at inception were shortsighted. Game would have to be totally redeveloped to fix it. Won't happen short of a sequel.
  • Yedax
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    Not a single company in the history of ever is going to be transparent about their server issues. We all know the EU servers are low-cost garbage but ZOS ain't gonna admit that.
  • FlyingSwan
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    Yedax wrote: »
    Not a single company in the history of ever is going to be transparent about their server issues. We all know the EU servers are low-cost garbage but ZOS ain't gonna admit that.

    The irony is, last year's MMO report showed that the EU spend more on such games than the USA. APAC spends the most of course and ZOS don't seem to give a rat's arse about those poor players!
  • Mercanis
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    I left the last game I played for over a decade after lack of communication on performance issues. They may not care if players leave, but if it were my business and I had players who had been with me since the beginning all leaving, I would care. I love this game and it is by far the best MMO I've found, but the EU performance of the last few weeks has been extremely bad. I don't mind a bit of lag or a crash every now and then - I kind of expect it in a game this size. However, crashes every hour, or every PvP instance, and loadscreens of 5+minutes make the game a chore to play. Especially when you have a new character who needs to rank up Alliance Points :(
  • essi2
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    Yedax wrote: »
    Not a single company in the history of ever is going to be transparent about their server issues. We all know the EU servers are low-cost garbage but ZOS ain't gonna admit that.

    Massive are fairly transparent about both general issues and server issues when it comes to The Division and so far with The Division 2.

    There are better ways of communicating about issues, ZOS either isn't setup to allow for it or doesn't deem it in their interest to be communicative about issues that negatively impact their customers.
    "The Heritance are racists yes? Idiots. But dangerous, destabilizing racist idiots." - Razum-dar

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  • idk
    idk
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    We have had transparency on server issue to the degree most of us would understand.

    Essentially it comes down to all the calculations the server has to make, much of which has been added to the game over time since it launched. This is pretty much everything you can think of from proc sets and buffs to CP. Zos stated this in the forums previously. I have lost the link but it is all items that one would expect to load the server.

    With the flat stats of the new racial passives it looks like Zos is looking to reduce the server load. I hope this same thought goes into the "vision" of combat Zos has supposedly been working on which we should see those changes in future updates.

    It will be interesting.
    Edited by idk on February 11, 2019 9:38AM
  • FlyingSwan
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    idk wrote: »
    We have had transparency on server issue to the degree most of us would understand.

    Essentially it comes down to all the calculations the server has to make, much of which has been added to the game over time since it launched. This is pretty much everything you can think of from proc sets and buffs to CP. Zos stated this in the forums previously. I have lost the link but it is all items that one would expect to load the server.

    With the flat stats of the new racial passives it looks like Zos is looking to reduce the server load. I hope this same thought goes into the "vision" of combat Zos has supposedly been working on which we should see those changes in future updates.

    It will be interesting.

    The above is true, there are blanket statements that give general direction. But, as an example, there's a definite issue with the EU servers which is now 2 weeks old, and ZOS are pointedly ignoring this in the forums, plus when I raised a couple of tickets on this point, they were auto-closed as usual. If you look at a professional developer (i.e. one that develops for the enterprise), they would acknowledge the issue, state what caused it, and give a timeline for remediation.

    ZOS are especially bad at comms, but it's an infection that is gaming industry wide, game developers simply don't operate to the same levels of professionalism we have come to expect in the enterprise sphere. I often think that game development would benefit from some people from big business moving in - in order to cross pollinate some of that rigor and discipline - but game development opportunities never pay the money that will attract high achievers.
  • ChefZero
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    Yedax wrote: »
    Not a single company in the history of ever is going to be transparent about their server issues. We all know the EU servers are low-cost garbage but ZOS ain't gonna admit that.

    Wrong. Just go on YouTube and compare the Bethesda Softworks and the Crowfall channel. It's a joke. ZOS, official trailer, official trailer, official trailer,... meanwhile on Crowfall monthly Q&A with guild leaders and streamers!

    Lol, imagine a ZOS combat team Q&A with @FENGRUSH for example.. "but what about movespeed!?" :D
    Edited by ChefZero on February 11, 2019 10:10AM
    PC EU - DC only
  • Androconium
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    ThePedge wrote: »
    It is very clear for anyone on PC-EU that the server performance as of late is much worse than normal.
    There are also discussions around that other servers are struggling, yet we have no information from ZoS.

    You have 50/50 chance of joining an instance and it being stable, doing a 12-man trial with everyone 200+ pin. Even solo in Maelstrom Arena and having 200+ ping, how is that even possible?
    Abilities aren't firing off, weaving? forget about it.

    Open world seems fine, I have a regular ~70 ping from UK, instances should perform much better yet they are somehow worse.

    Move to rural Australia. Then you'll stop whingeing....

    13Fps 500 ping.

    I often arrive at locations and have to wait for the scenery to load.
    By then, I'm dead from enemies that I can't see; and therefore can't hit.

    But DO go on; I'm entirely engrossed in YOUR problem.

  • RodneyRegis
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    The lag over the last week has become ridiculous. I've had to disable add-ons to even login as I was getting kicked from the server and I'm just too used to the QoL they give me - vanilla ESO is simply not enjoyable for me, so I'm thinking of packing it in. Even without them the game is unplayable at times. I've lowered the graphics setting so the game looks dreadful, but still no improvement. The server is clearly failing, and the constant indrik events are not helping.
  • Bam_Bam
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    ChefZero wrote: »
    Yedax wrote: »
    Not a single company in the history of ever is going to be transparent about their server issues. We all know the EU servers are low-cost garbage but ZOS ain't gonna admit that.

    Wrong. Just go on YouTube and compare the Bethesda Softworks and the Crowfall channel. It's a joke. ZOS, official trailer, official trailer, official trailer,... meanwhile on Crowfall monthly Q&A with guild leaders and streamers!

    Lol, imagine a ZOS combat team Q&A with @FENGRUSH for example.. "but what about movespeed!?" :D

    Crowfall = pay to win.
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  • Androconium
    Androconium
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    The lag over the last week has become ridiculous. I've had to disable add-ons to even login as I was getting kicked from the server and I'm just too used to the QoL they give me - vanilla ESO is simply not enjoyable for me, so I'm thinking of packing it in. Even without them the game is unplayable at times. I've lowered the graphics setting so the game looks dreadful, but still no improvement. The server is clearly failing, and the constant indrik events are not helping.

    come back to reality.

    Not. The. Server.

    Is. Engine. Coding. Fail.

    Scenario one: Lets build it like this.
    Scenario two: Let's change it to do something we didn't plan for in Scenario one.
    Scenario three: Scenario one plus Scenario two = five.
    Scenario four: Failboat.

    If the server is "clearly failing" - then please, enlighten us as to what specific aspect of the servers hardware or operating system is at fault here. EVERYONE wants to know.
  • Neoealth
    Neoealth
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    The lag over the last week has become ridiculous. I've had to disable add-ons to even login as I was getting kicked from the server and I'm just too used to the QoL they give me - vanilla ESO is simply not enjoyable for me, so I'm thinking of packing it in. Even without them the game is unplayable at times. I've lowered the graphics setting so the game looks dreadful, but still no improvement. The server is clearly failing, and the constant indrik events are not helping.

    come back to reality.

    Not. The. Server.

    Is. Engine. Coding. Fail.

    Scenario one: Lets build it like this.
    Scenario two: Let's change it to do something we didn't plan for in Scenario one.
    Scenario three: Scenario one plus Scenario two = five.
    Scenario four: Failboat.

    If the server is "clearly failing" - then please, enlighten us as to what specific aspect of the servers hardware or operating system is at fault here. EVERYONE wants to know.

    Then why is the US server fine? Answer that one hotshot. They use the same code as us on the EU do they not?
  • mocap
    mocap
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    agree with ping.

    I can tolerate all that declines, unable queue, loading screens, dungeon boss bugs... But that 180-300-999+ ping (and then disconnect sometimes) is a real problem.
  • Androconium
    Androconium
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    Neoealth wrote: »
    The lag over the last week has become ridiculous. I've had to disable add-ons to even login as I was getting kicked from the server and I'm just too used to the QoL they give me - vanilla ESO is simply not enjoyable for me, so I'm thinking of packing it in. Even without them the game is unplayable at times. I've lowered the graphics setting so the game looks dreadful, but still no improvement. The server is clearly failing, and the constant indrik events are not helping.

    come back to reality.

    Not. The. Server.

    Is. Engine. Coding. Fail.

    Scenario one: Lets build it like this.
    Scenario two: Let's change it to do something we didn't plan for in Scenario one.
    Scenario three: Scenario one plus Scenario two = five.
    Scenario four: Failboat.

    If the server is "clearly failing" - then please, enlighten us as to what specific aspect of the servers hardware or operating system is at fault here. EVERYONE wants to know.

    Then why is the US server fine? Answer that one hotshot. They use the same code as us on the EU do they not?

    I don't play on NA. I can't comment on it.

    I'm working on the entirely rational assumption that ZOS' contracts specified the same hardware and OS configuration for both EU and NA server environments. They charge the same for access to either.

    I'll rephrase my question slightly:
    If the EU server is "clearly failing" - then please, enlighten us as to what specific aspect of the server's hardware or operating system is at fault here. EVERYONE wants to know.

    Maybe the US server has less players than EU. I have no understanding of that. Maybe you do?

    As an Australian customer, I preferred to choose the EU server.
    Can you guarantee that if I move to the NA server (and start again) that performance will be better?

    Can you guarantee that, "hotshot"?


  • Neoealth
    Neoealth
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    Neoealth wrote: »
    The lag over the last week has become ridiculous. I've had to disable add-ons to even login as I was getting kicked from the server and I'm just too used to the QoL they give me - vanilla ESO is simply not enjoyable for me, so I'm thinking of packing it in. Even without them the game is unplayable at times. I've lowered the graphics setting so the game looks dreadful, but still no improvement. The server is clearly failing, and the constant indrik events are not helping.

    come back to reality.

    Not. The. Server.

    Is. Engine. Coding. Fail.

    Scenario one: Lets build it like this.
    Scenario two: Let's change it to do something we didn't plan for in Scenario one.
    Scenario three: Scenario one plus Scenario two = five.
    Scenario four: Failboat.

    If the server is "clearly failing" - then please, enlighten us as to what specific aspect of the servers hardware or operating system is at fault here. EVERYONE wants to know.

    Then why is the US server fine? Answer that one hotshot. They use the same code as us on the EU do they not?

    I don't play on NA. I can't comment on it.

    I'm working on the entirely rational assumption that ZOS' contracts specified the same hardware and OS configuration for both EU and NA server environments. They charge the same for access to either.

    I'll rephrase my question slightly:
    If the EU server is "clearly failing" - then please, enlighten us as to what specific aspect of the server's hardware or operating system is at fault here. EVERYONE wants to know.

    Maybe the US server has less players than EU. I have no understanding of that. Maybe you do?

    As an Australian customer, I preferred to choose the EU server.
    Can you guarantee that if I move to the NA server (and start again) that performance will be better?

    Can you guarantee that, "hotshot"?


    Try it yourself, spend a day on the USA servers, tell me you don't notice a difference. Code = same Servers = different

    One has a problem, the other does not. Logic my friend.

    I don't live in Australia so I can't possibly comment what will be better for you, I would wager the US server. But you would have to test it yourself.

    But honestly I'd hate for anyone to have to start again, I much prefer for ZOS to fix the EU server.

    Your turn, hotshot. lol
    Edited by Neoealth on February 11, 2019 12:14PM
  • LeinadOrarogep
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    I really think we should gather video proof of the issues, and start talking with the press.
    If we are not able to get an official position from ZOS in regards to these issues, maybe strongly worded articles on gaming websites will.
  • FlyingSwan
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    I really think we should gather video proof of the issues, and start talking with the press.
    If we are not able to get an official position from ZOS in regards to these issues, maybe strongly worded articles on gaming websites will.

    Tap up Wesley Yin-Poole at Eurogamer, he helped me publicise our fight against Frontier Developments when they dropped the advertised offline mode from Elite Dangerous. Can provide contact details if needed.

    But exhaust options with ZOS first, it makes a far more damning story if you can prove they don't respond/don't care. Also they should have the option to respond and remedy initially. i.e. make sure you are formally logging tickets, as you can then prove it went into ZOS' own system.
    Edited by FlyingSwan on February 11, 2019 6:15PM
  • LeinadOrarogep
    LeinadOrarogep
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    Before that, it would be cool if Community Ambassadors would take all these concerns up with ZOS - assuming the title "Community Ambassadors" makes them get heard at all.
  • Verbal_Earthworm
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    how about a little window on the side of the servers?
  • Manniala
    Manniala
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    SgtSilock wrote: »
    Sorry I do not mean to hijack topic, but can I just ask a quick question to anyone who knows the answer?

    Not to start a debate, but how come the client performance (fps) in WoW is so much better than that of Esos? I mean I have spoken to many people and they all tell me the same thing, they struggle to get a decent framerate in cities and in busy places like Cyrodil. Yet you play a game like Wow and its easy to get above 60fps everywhere you go, whether that means turning down settings or not.

    WoW isn't an ugly game, just a different artistic style I know, but it does blow my mind why ESO can't run the same and I was just curious why? I have always believe - and will continue to believe - one of the main reasons for WoWs success is based on how good that game runs, its a smooth experience and because it never bogs down, no one is ever frustrated with performance.

    Why can't ESO (which I believe to be a superior game) be just as good, and will it ever be just as good?

    2 Different engines, Old vs Old, but difference is WoW has been updates over the years, to support the new hardware, where ESO yeah not so much. So even with the best hardware you won't benefit much, if the code that tells the hardware what to do, have no clue how to handle it the hardware.

    Much like if a 15 year old kid, getting a Formel-1 car, and you tell him go drive the track, he may have the fastest "car" in the world, but if he do not know how to drive it, it won't matter much, he needs to get thought how to drive.
    Same is it with the computer, you may have 64 core processor, newest graphic card... but if the game engine do not know how to handle those things, it doesn't matter much, so when you upgrade your 4 year old computer to one that in the benchmark shows 200% performance increase, yeah well that doesn't mean that the game like ESO will boost your fps much.

    Not sure if it made sense :)


    [EDIT]
    Even if the servers run the same hardware, operation system, and whatnot, it still comes down to the people that maintain it. One may know small tricks the other dont know about...

    Even with the same software and hardware, there will always be things that is different, a server may have had a glitch, and there is then small problems merging up, on the EU server that the US do not have, we all know the problem with Windows, you barely run any programs or games, and your system seems slow for some reason, can't find any virus or anything, and your friend got the same computer as you, he download tons of programs and games, running them and uninstalling them, he haven't reinstalled windows for 20000 years, and he got no problem at all, and you just reinstalled the other week, but your system is still the one that performs bad.

    So just because its the same setup, there can come down to small "hiccups" in the system, or the people in EU do not know all the same tricks as the ones in US, but yeah we still should see more messages telling us that they are having problems, and not just shutting up about it. I rather want to read that they are having problems but do not know how to resolve it atm, then they say nothing and leaves us in the dark. We all clearly on EU can see and feel in game that there is some problems, i do not write that they need to tell us everything in details, but more communication is required.
    Edited by Manniala on February 11, 2019 12:54PM
  • andreasv
    andreasv
    ✭✭✭✭✭
    Bam_Bam wrote: »
    ChefZero wrote: »
    Yedax wrote: »
    Not a single company in the history of ever is going to be transparent about their server issues. We all know the EU servers are low-cost garbage but ZOS ain't gonna admit that.

    Wrong. Just go on YouTube and compare the Bethesda Softworks and the Crowfall channel. It's a joke. ZOS, official trailer, official trailer, official trailer,... meanwhile on Crowfall monthly Q&A with guild leaders and streamers!

    Lol, imagine a ZOS combat team Q&A with @FENGRUSH for example.. "but what about movespeed!?" :D

    Crowfall = pay to win.

    The benefits the VIP system gave players have been changed / removed in November I think. Unless you refer to something else that was incorrectly labelled as p2w in Crowfall.
  • ChefZero
    ChefZero
    ✭✭✭✭
    Bam_Bam wrote: »
    ChefZero wrote: »
    Yedax wrote: »
    Not a single company in the history of ever is going to be transparent about their server issues. We all know the EU servers are low-cost garbage but ZOS ain't gonna admit that.

    Wrong. Just go on YouTube and compare the Bethesda Softworks and the Crowfall channel. It's a joke. ZOS, official trailer, official trailer, official trailer,... meanwhile on Crowfall monthly Q&A with guild leaders and streamers!

    Lol, imagine a ZOS combat team Q&A with @FENGRUSH for example.. "but what about movespeed!?" :D

    Crowfall = pay to win.

    You = wrong. :p

    Otherwise, please show me an image, video or link that supports your claim.
    PC EU - DC only
  • Hand_Bacon
    Hand_Bacon
    ✭✭✭✭✭
    Crowfall? Is that the one with the micemen?
    #AlmostGood@ESO
  • omegatay_ESO
    omegatay_ESO
    ✭✭✭✭
    Actually my performance most of the time is pretty good. The problem I have is the longer I play my fps drop. After just a hour or two at some points I will go from 60 to 80 in cities to 30 to 45. It's a universal drop, that has been in the game for a long time now.
    Only way to fix is to reboot the game, or SOMETIMES a rezone will work.
    Edited by omegatay_ESO on February 11, 2019 2:02PM
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