Crash on requesting login

fiister

Hello, I downloaded eso on new pc and when i turned it on i had to accept all terms of service and i have to do it every time i open game again and i get to main menu and there is poop up "loging in requesting login" and after like 5 seconds game crashes, many types of crashes. THere was windows pop up that application stopped working, there was eso error report pop up, and there is something about connection problem, I dont remember it fully because it happened only once. I was trying to find answer on google but nothing helped Ill write down what i tried
- Doing repair from eso launcher
- adding eso to firewall exceptions
- checking min requiments but its new pc and its really good so i dont think thats problem
And i think thats it, if someone knows how to deal with that please help me i would love to catch up before elsweyr release
Thanks from the mountain

fiister

Meantime i tried some more things in hope i will work it out alone.

I heard there are some problems with steam version so I turned it on without steam but its blocking me on login saying i need to login trough steam if i want to play
I tried running as admin, didnt even open launcher, instant crash
I wanted to do integrity of files on steam but that option is faded and i cant click it im not sure why


Here is crash report, I also have raport from game consultant i can paste it somewhere too if needed

eso has stopped working.

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.4.2.12.1720312
branch = live
char.account =
client.executablebits = 64
client.mode = login
client.renderertype = D3D11
client.session_start_timestamp = 2019-02-04T19:47:57.647+01:00
client.time_since_load = 0
client.timestamp = 2019-02-04T19:48:32.439+01:00 -frme 1042-
client.uptime = 13.8
computer.name = DESKTOP-FVO6VPI
computer.user =
cpu.arch = 9
cpu.count = 6
cpu.level = 6
cpu.type = 8664
data.depotid = 4000
data.dir = /Steam/steamapps/common/Zenimax Online/The Elder Scrolls Onli
data.syncm = databuild
data.version = 4000.win.1720359.live.1720312
exe.buildnum = 1720312
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 24.21.13.9836
gfx.deviceid = 7298.-1936321438.161
gfx.driver = NVIDIA GeForce GTX 1050 Ti
gfx.vendorid = 4318
globby.address =
globby.port = 24503
login.address =
mem.system_physical = 8131
mem.total_current = 1136
mem.total_peak = 1260
mem.ws_current = 995
mem.ws_peak = 1094
os.osbits = 64
os.platform = windows
os.version = 10.0.17134.
ptime = 34903
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3
version.major = 4
version.patch = 2
version.subpatch = 12

ZOS_Bill

If you've not done so, try switching from the EU megaserver to the NA megaserver and see if the same crash at login still occurs.

fiister

I contacted support, and it works now, it was either my antivirus McAfee blocking something or grapic card out of date driver
Thanks for help anyway