The Elsweyr Chapter and Update 22 base game patch are now available to test on the PTS! You can read the full patch notes here https://forums.elderscrollsonline.com/en/categories/pts
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Guild chats havent worked since last week

HarpaxPT
HarpaxPT
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I cant join any chats and group chat doesn't show when I join a group. Going on a week now. Tried everything from deleting saved data, restarting game, etc. Anyone have this issue. I know it's happened in past and just had to restart game but that doesn't work anymore
  • HarpaxPT
    HarpaxPT
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    Anyone have insight to this? Zos official response after multiple automated emails was its a known issue they are working on
  • ZOS_BillE
    ZOS_BillE
    mod
    As mentioned in your support ticket, we are aware of the issue and working on a solution in a future update.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • HarpaxPT
    HarpaxPT
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    Any ETA? It's making the game unplayable as all I do is group things and psn chat can only support 8
  • valeriiya
    valeriiya
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    ZOS_BillE wrote: »
    As mentioned in your support ticket, we are aware of the issue and working on a solution in a future update.

    @ZOS_BillE @ZOS_GinaBruno you've been working on it for well over a year, no rush
    PS4 NA
    DC PvP ~ CP1000+
    ZOS Greatest Hits Collection: "Thanks for the info, everyone. We're investigating." ~ "Can confirm, math is hard. We'll get the article updated. Thanks all!" ~ "Thanks for letting us know, we're actively looking into this." ~ "This was caused from an unrelated bug fix in the previous patch." ~ "We don't have a date set for it yet, but it'll be at least a few weeks." ~ 1.38 Fixed an issue where four particular chairs in the Shimmerene Waterworks could not be sat on. ~ "A majority of the bugs and issues faced are not ones everyone encounters or are drastically halting gameplay" - quote from Rob Garrett 2019 ~
  • dotme
    dotme
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    Try a firewall/router reboot (Power cycle it)

    I have a couple friends on PS4NA who lost the ability to voice chat after all the glitches and failures during Midyear Mahem. Some were able to recover with a router restart. Worth a shot, since ZOS clearly doesn't feel any urge to apologize to you or offer a timeframe for resolution.
    PS4Pro - NA Server - PSN: ASFDJ
  • HarpaxPT
    HarpaxPT
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    Ok I will try that. I did open ports on my router and that didnt work
  • Tsukyme
    Tsukyme
    HarpaxPT wrote: »
    Ok I will try that. I did open ports on my router and that didnt work

    Me and about 300 players of my guild having that problem for almost 2 werks alrradt
    "A'tvar where are you?"
  • DanHammock
    ZOS_BillE wrote: »
    As mentioned in your support ticket, we are aware of the issue and working on a solution in a future update.

    It seems to be more of an immediate problem, but what do I know?
    Fight with honor.
  • Hostee
    Hostee
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    Disabling IPv6 in my router solved this issue.
  • Chairo_Kuma
    Chairo_Kuma
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    This bug is just pissing me off I've been dealing with it on and off for years now it's just gotten worse.
    Edited by Chairo_Kuma on February 14, 2019 2:28AM
    GM Esteemed/PS4 NA /Never Knows Best.....

    • Redguard Stam Blade - 50 - AD
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  • DanHammock
    Hostee wrote: »
    Disabling IPv6 in my router solved this issue.

    That hasn't worked for me. I've tried.
    Fight with honor.
  • Hostee
    Hostee
    ✭✭✭
    DanHammock wrote: »
    Hostee wrote: »
    Disabling IPv6 in my router solved this issue.

    That hasn't worked for me. I've tried.

    Did you try switching to a different dns server? Use some like google dns. Set primary dns to 8.8.8.8 and secondary to 8.8.4.4
  • DanHammock
    Hostee wrote: »
    DanHammock wrote: »
    Hostee wrote: »
    Disabling IPv6 in my router solved this issue.

    That hasn't worked for me. I've tried.

    Did you try switching to a different dns server? Use some like google dns. Set primary dns to 8.8.8.8 and secondary to 8.8.4.4

    That did it, thanks!
    Fight with honor.
  • Hostee
    Hostee
    ✭✭✭
    DanHammock wrote: »
    Hostee wrote: »
    DanHammock wrote: »
    Hostee wrote: »
    Disabling IPv6 in my router solved this issue.

    That hasn't worked for me. I've tried.

    Did you try switching to a different dns server? Use some like google dns. Set primary dns to 8.8.8.8 and secondary to 8.8.4.4

    That did it, thanks!

    You’re welcome! I’m glad it worked.
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