The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European PC/Mac megaservers are now available. Thank you for your patience!
We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
A genius solution to the race change issue
Genius solution: after the race passive skills have been changed, give all players unlimited amount to change their characters race for 1 week. No race change tokens, just give everyone the option to change the race how often they want and remove that option after 1 week. Players will have enough time to change the races and to test the new race skills.