I'm normally very understanding. But ZOS has some real problems with fundamental stuff.
Patcher isn't working. It looks like it's not configured properly. Or had a bad configuration that doesn't update. This causes a bug where it endlessly retries until the log is 500MB in size and it runs out of ram. And only way to patch is to use VPN, or repair. And I refuse to have to reinstall the game for this.
I've been trying to get this resolved for 3 months now. Of course I can't open a ticket, because the support site, and support site ONLY. Fails to let me log in when I enter the code sent to my email address. I can get in the the game, or game site, or forums, or account services just fine.
I mean WTF. I know these are not simple things, but they're fundamental.