Why won't ESO give a race change for each character? Here is the answer!

Aluneth

Because they are a BUSINESS.

A race change is 3000 crowns, which is the equivalent of 20-25€.

They didn't have to give you any free race changes at all, but they chose to give you one anyway.

There is no company out there, that would throw away a profit of up to millions, to please the playerbase.

At the most it would be a 50% sale on them.

Azyle1

You aren't wrong.

Merlin13KAGL

You know, funny things happen to businesses when the *** off enough of their customers, too.

Perhaps you missed that day in class or during your ZoS orientation?

Girl_Number8

They are on sale right now 16% off. Greedy as ever at 2500 crowns per token. So a nerf to us and a buff to them $$$$

So I don't think that 50% sale is coming.

Tasear

They aren't that bad to need a race change for every single character in first place. I think 1 free one was a nice gesture.

jcm2606

Warframe.

https://forums.warframe.com/topic/849938-plains-of-eidolon-facts-fundamentals-of-focus-20/

https://warframe.fandom.com/wiki/Legendary_Core

Free-to-play, actually cares about their community enough to refund items and XP that would otherwise takes dozens upon dozens of hours to grind. The game lives on the grind, and yet they give this stuff away, because they actually care.

Oh, and they also removed a microtransaction because somebody with a gambling addiction was abusing it. And completely overhauled their cash shop to not be as egregious as it was on launch, when they almost went bankrupt. And they completely rework systems in the game, based on the community's feedback.

Yeah, tell me again how a company wouldn't throw away profit to appease the community?

wolf486

Except they are not throwing away millions in possible profit. RP'ers would never buy a race change token in the first place, and for the past few months min/maxers have already stated they better include a race change token(s) for free or they are done with the game as they have already spent enough money on race changes in the past.

evoniee

first is profitable.
second it could be abused if all character got free token, maybe have some requirement like lvl 50 if they really love their player.

Merlin13KAGL

evoniee wrote: »

first is profitable.
second it could be abused if all character got free token, maybe have some requirement like lvl 50 if they really love their player.

BS. Provide one per character and give it an expiration 1-2 weeks.

They do something very similar with reduced cost respecs when they make major changes.

Use them in that timeframe or they expire and are removed from the account. Problem solved.

If none of the changes are worthy of warranting and race change, then why would they have to offer the single free token in the first place?


They could offer a fairly simple, non-exploitable work around. Instead, they opt for income over customer care.

desciviib14_ESO

The answer is/was pretty obvious as OP stated. Businesses aren't in the business of handouts. Removing a microtransaction because somebody cant control themselves is a poor business move. I'm not saying I like the crates because I don't, I'd prefer to get something when I pay for it instead of a chance but removing a product because someone abused it isn't a particularly good idea. Anything can be abused.....gaming addiction as a whole is on the rise....should law makers cut off the production of games all together because some abuse it?

SaintSubwayy

Tasear wrote: »

They aren't that bad to need a race change for every single character in first place. I think 1 free one was a nice gesture.

depending on what races you played, and what youre focussing on in the game.

I have 3 Chars for Endgame raiding, 2 of them ar Dunmers, 1Dk and 1 Magplar...so to stay competitive I have to change them to Altmer (as of the changes now)

Fortunately all my stams are Redguard, or I dont play them, so Im lucky there...
But having to change those 2 Chars, because ZOS desided to Nerf Dunmer doesnt seem right to me.

I get 1 free token, thats great...but not doin the trick

Its so obvious ZOS does try to make as much money with this change as they can.

And for the OP @Aluneth, your claim that they would loose money ists really true.
They would loose potential income yes, but tokens cost zos nothing, its in their hand to create them and give them out.

After seeing the poll about whos buying more tokens, I would highly recommend ZOS to reevaluate the ammount they are giving out for free.

Loosing some money now, compared to loose another chunck of a payn playerbase seems not worth it for me.

(its the same trick kids also fall for, 1 candy now or 2 candys in 2hrs...most pick the one, and so does ZOS....missing out on potential customers in the future by providing bad support for the playerbase now)

Merlin13KAGL

desciviib14_ESO wrote: »

The answer is/was pretty obvious as OP stated. Businesses aren't in the business of handouts. Removing a microtransaction because somebody cant control themselves is a poor business move. I'm not saying I like the crates because I don't, I'd prefer to get something when I pay for it instead of a chance but removing a product because someone abused it isn't a particularly good idea. Anything can be abused.....gaming addiction as a whole is on the rise....should law makers cut off the production of games all together because some abuse it?

This has nothing to do with crown crates or addiction. You're in the wrong thread.

Girl_Number8

Merlin13KAGL wrote: »

You know, funny things happen to businesses when the *** off enough of their customers, too.

Perhaps you missed that day in class or during your ZoS orientation?

Very true^

desciviib14_ESO

Merlin13KAGL wrote: »

desciviib14_ESO wrote: »

The answer is/was pretty obvious as OP stated. Businesses aren't in the business of handouts. Removing a microtransaction because somebody cant control themselves is a poor business move. I'm not saying I like the crates because I don't, I'd prefer to get something when I pay for it instead of a chance but removing a product because someone abused it isn't a particularly good idea. Anything can be abused.....gaming addiction as a whole is on the rise....should law makers cut off the production of games all together because some abuse it?

This has nothing to do with crown crates or addiction. You're in the wrong thread.

I was replying to

jcm2606 wrote: »

Warframe.

https://forums.warframe.com/topic/849938-plains-of-eidolon-facts-fundamentals-of-focus-20/

https://warframe.fandom.com/wiki/Legendary_Core

Free-to-play, actually cares about their community enough to refund items and XP that would otherwise takes dozens upon dozens of hours to grind. The game lives on the grind, and yet they give this stuff away, because they actually care.

Oh, and they also removed a microtransaction because somebody with a gambling addiction was abusing it. And completely overhauled their cash shop to not be as egregious as it was on launch, when they almost went bankrupt. And they completely rework systems in the game, based on the community's feedback.

Yeah, tell me again how a company wouldn't throw away profit to appease the community?

Aluneth

I'm not trying to white-knight for ESO, if anything, I'm a very much against their business practices, and I consider them incredible greedy. I created this thread because I was surprised at how many people kept asking for it, in numerous threads. It will not happen, and it would be a very bad financial decision for them to start handing them out like candy.

jcm2606

desciviib14_ESO wrote: »

The answer is/was pretty obvious as OP stated. Businesses aren't in the business of handouts. Removing a microtransaction because somebody cant control themselves is a poor business move. I'm not saying I like the crates because I don't, I'd prefer to get something when I pay for it instead of a chance but removing a product because someone abused it isn't a particularly good idea. Anything can be abused.....gaming addiction as a whole is on the rise....should law makers cut off the production of games all together because some abuse it?

But it shows that it isn't the end of the world if they do. Let me stress, Warframe is a free-to-play game, made by a studio who quite literally almost went bankrupt while trying to self-publish it, and it is still alive and kicking, nigh growing at a substantial rate, because their care and respect of the community directly results in people purchasing stuff of their own volition. People purchase Platinum packs in Warframe, not because they need to, but because they want to, in order to support the studio.

If a free-to-play game made by a studio who almost went bankrupt is willing to do what Zenimax is refusing to do, multiple times over, why in the hell is Zenimax refusing to do it? Further, why in the hell are you supporting a company who gives little to no thought to you as an individual? If Zenimax doesn't care enough about the community to offer this tiny, inconsequential handout which they themselves made necessary, why do they deserve to be in business?

zaria

Using race change to get crown sales is probably the worst idea ever.
No they are not giving them out as candy as people will hoard them as transmute geodes and use them for appearance change down the line. If they are limited time how does people react then chapter has extra adjustments.

Some better way to get lots of sales,
Dungeon DLC with some OP gear, cool motifs in it who also goes to crown store.
More storage chests for houses but crown store only.

Dragonling pets in all colors.
Reskinn of combat pets, perhaps also abilities.
funiture cap increase token.

Azyle1

jcm2606 wrote: »

Warframe.

https://forums.warframe.com/topic/849938-plains-of-eidolon-facts-fundamentals-of-focus-20/

https://warframe.fandom.com/wiki/Legendary_Core

Free-to-play, actually cares about their community enough to refund items and XP that would otherwise takes dozens upon dozens of hours to grind. The game lives on the grind, and yet they give this stuff away, because they actually care.

Oh, and they also removed a microtransaction because somebody with a gambling addiction was abusing it. And completely overhauled their cash shop to not be as egregious as it was on launch, when they almost went bankrupt. And they completely rework systems in the game, based on the community's feedback.

Yeah, tell me again how a company wouldn't throw away profit to appease the community?

This is the exception and not the rule. Warframe is also a mediocre game, so who cares.

redspecter23

ZOS implements a change that players can fix by paying. This sets a poor precedent. 1 free race change per character is an appropriate response from a company with good intentions about balancing the game. Using game balance as an excuse to monetize is just plain shady.

I'll pay for chapters. I'll pay for ESO+. I'll even visit the crown store for cosmetics from time to time and I'll be happy with each of these transactions. As soon as I have to start paying to fix things on my end that are adjusted by ZOS on a regular basis, I tighten up the wallet.

Seraphayel

No, because they don't have to.

All this exaggerated crying about race changing because you might be 1-2% worse now is hilarious.

SaintSubwayy

Aluneth wrote: »

I'm not trying to white-knight for ESO, if anything, I'm a very much against their business practices, and I consider them incredible greedy. I created this thread because I was surprised at how many people kept asking for it, in numerous threads. It will not happen, and it would be a very bad financial decision for them to start handing them out like candy.

actually it would probably be the best thing they can do.

have already seen quite a few players threatening to unsubb if those changes go live as they are now.

Not to mention ppl who might not buy the Chapter, or new DLC's or strait up quit the game.

Giving away 1 Token / character / account will loose cost ZOS nothing.
PPL stated clearly they wont bu alot of Tokens, even with those changes, so the gain already seems small.

Maybe ZOS has to cut their losses and give out more Token that stated before, and try to start keeping long term players in the game.

jcm2606

Azyle1 wrote: »

jcm2606 wrote: »

Warframe.

https://forums.warframe.com/topic/849938-plains-of-eidolon-facts-fundamentals-of-focus-20/

https://warframe.fandom.com/wiki/Legendary_Core

Free-to-play, actually cares about their community enough to refund items and XP that would otherwise takes dozens upon dozens of hours to grind. The game lives on the grind, and yet they give this stuff away, because they actually care.

Oh, and they also removed a microtransaction because somebody with a gambling addiction was abusing it. And completely overhauled their cash shop to not be as egregious as it was on launch, when they almost went bankrupt. And they completely rework systems in the game, based on the community's feedback.

Yeah, tell me again how a company wouldn't throw away profit to appease the community?

This is the exception and not the rule. Warframe is also a mediocre game, so who cares.

And yet it should be the rule in a consumer-driven industry such as video games. Consumers boycott many publishers/studios for not respecting their customers in many cases, what makes this one so different?

And whether it is a good game or not is irrelevant. The point is the studio behind it actually cares about their product and community, and is willing to bend their very product to the community's desires, within reason. The point is that a company can absolutely give handouts like this and still keep itself very much afloat, if not growing, out the other end.

Warframe, whether you like it or not, is testament to that, because of the conditions of its development. If any company were to die by giving handouts to consumers, it would be Digital Extremes.

desciviib14_ESO

jcm2606 wrote: »

desciviib14_ESO wrote: »

The answer is/was pretty obvious as OP stated. Businesses aren't in the business of handouts. Removing a microtransaction because somebody cant control themselves is a poor business move. I'm not saying I like the crates because I don't, I'd prefer to get something when I pay for it instead of a chance but removing a product because someone abused it isn't a particularly good idea. Anything can be abused.....gaming addiction as a whole is on the rise....should law makers cut off the production of games all together because some abuse it?

But it shows that it isn't the end of the world if they do. Let me stress, Warframe is a free-to-play game, made by a studio who quite literally almost went bankrupt while trying to self-publish it, and it is still alive and kicking, nigh growing at a substantial rate, because their care and respect of the community directly results in people purchasing stuff of their own volition. People purchase Platinum packs in Warframe, not because they need to, but because they want to, in order to support the studio.

If a free-to-play game made by a studio who almost went bankrupt is willing to do what Zenimax is refusing to do, multiple times over, why in the hell is Zenimax refusing to do it? Further, why in the hell are you supporting a company who gives little to no thought to you as an individual? If Zenimax doesn't care enough about the community to offer this tiny, inconsequential handout which they themselves made necessary, why do they deserve to be in business?

First of all, I have been a player of Warframe on and off since it's release and it was a terrible game for the first 2 years and they have ONLY been able to improve it through the sales of platinum and people purchase the plat for the same reason they do here; convenience and fashion frame. Grinding the parts of new frames is tedious to say the least. Why do I play this over Warframe; the better question seems to be why do you? You seem terribly unhappy with ESO/ZOS. I play because ESO is a much more detailed game in almost all respects. The worlds are bigger, the toons don't look like melted wax, the environment is rich and detailed, and even to some extent the community is more than just a 24 hour auction house.

Aluneth

You're talking about this as if it's something new, this isn't the case. We're talking about a company that have a vampire/werewolf cure for 800 crowns, with no mention of the low gold cost in-game option.

They're selling houses for 100€ and they've increased the price for crowns, while increasing the item prices in the crown store AND reduced the % on crown sales.

ZENIMAX IS NOT ANOTHER DEVELOPER
ZENIMAX IS GREEDY
ZENIMAX HAS ALWAYS BEEN GREEDY
ZENIMAX HAS BECOME MORE GREEDY
ZENIMAX IS NOT GOING TO MAGICALLY BECOME LESS GREEDY WHEN IT COMES TO RACIAL TOKENS

boggo

I guess they don‘t give a race change token per character, because people would fill their empty character slots with blank characters only to get more of those tokens.

SaintSubwayy

boggo wrote: »

I guess they don‘t give a race change token per character, because people would fill their empty character slots with blank characters only to get more of those tokens.

they dont have to hand them out as normal CS items, it would be enough that when you loging you will get a popup, "Races have been changed, you can NOW Rechoose your race for this Chracter (this is limited to 1 Change for this Character)"

Buttons beneath: Rechoose now / No I dont want to Change

its that simple

Royaji

Imagine what would happen if we actually had class change tokens? Half the forums throwing a tantrum and demanding free tokens just because some adjustments to their class have been made...

zyk

It is completely unethical to charge customer to fix a problem arbitrarily created by the service provider.

Arrodisia

I completely disagree with ZOS's stance on this subject. It seems similar to a bait and switch tactic. It's one thing to open a crown store and another thing to charge for things that they caused to change.

When class ability changes came they weren't all game breaking. Yet because the skill changes only cost gold it was given almost for free, and sometimes they were just flat out reset. So now because tokens are RL money and not gold they want to cash in. I think not and definitely not to this extreme. Even at a reduced price these would be ridculously expensive for people with a full load of chars, and this isn't a burden the players should be carrying at all.

Unfortunately, I must agree with the majority on this one.

They can't say "ok. You're paying for the dlc's and expansions, and now pay for something we (ZOS)changed in them."
The point remains that they changed the races and people should be able to change to whatever they want regardless of reason for free.
1 time change per char for free.

The change is too costly to push on the player base and will cost more than the expansion itself for those who already have many chars which a lot of players do.

They even comment that people may have made these races to be competitive with those passives available to them and now they should feel they can play what they want, but it's going to cost them. Why? They should've always been able to play what they want "without being at a disadvantage". I do get they want the changes, and so do we. That normally wouldn't be a problem, but the entire change stems from their balancing problems from the beginning. So no. It shouldn't rest on the players to pay extra for those changes. This is just imho.

jcm2606

and it was a terrible game for the first 2 years and they have ONLY been able to improve it through the sales of platinum

Maybe because they couldn't get picked up by a major publisher and had to self-publish, nearly driving their business into the ground?

people purchase the plat for the same reason they do here; convenience and fashion frame

People also purchase the plat because of how DE actually cares about the community. Go into any video covering Warframe, you'll see people saying the same, saying they're willing to sink hundreds into Warframe because of how much content it offers completely for free.

Grinding the parts of new frames is tedious to say the least.

1. It's a grindy game, that's the point. It's a free-to-play game, the grind is there to keep you playing.

2. It really is not that bad.

Why do I play this over Warframe; the better question seems to be why do you? You seem terribly unhappy with ESO/ZOS.

I'm unhappy with ZOS and how they're treating ESO, I'm not unhappy with ESO in itself. There's a very distinctive difference.

I absolutely despise how they've neglected the game on a technical front, completely screwed over balance because of their incompetence, haven't given any thought to PVP, have virtually zero respect for the community when it comes down to these sorts of decisions, and I hate how it's almost always radio silence when it comes to issues with the game.

But, at the same time, I absolutely love the combat, I love PVE, I love both large and small scale PVP in Cyrodiil and Battlegrounds (when they work), I love the sheer level of detail in the world and lore, I love the flexibility of character creation, and I absolutely love the community.

You can simultaneously love something and hate it too.

I play because ESO is a much more detailed game in almost all respects. The worlds are bigger, the toons don't look like melted wax, the environment is rich and detailed, and even to some extent the community is more than just a 24 hour auction house.

1. The small scale, less detailed mission "zones" are by design, and the procedural tileset is actually pretty damn good at giving you unique runs at a given mission.

2. Characters don't look like melted wax to me, so no clue what you're talking about.

3. The community is only a 24 hour auction house if you're sitting in trade chat, lol. Otherwise, the community is pretty damn nice. Clans are about as they are here in ESO, with generally friendly communities who are full of advice, and willing to help with anything. As with PUGs in the group finder here, the squad finder in WF is hit-or-miss, though generally pretty good. Some people mind their own business, others even strike up conversations if you're an endless mission and have some time to kill because a Saryn is allowing the squad to AFK while she just murders everything.

Merlin13KAGL

boggo wrote: »

I guess they don‘t give a race change token per character, because people would fill their empty character slots with blank characters only to get more of those tokens.

Which is why you set them to expire.

Don't use them in the expiry time, lose them. Creating a bunch of Level 3's to get an item of limited use that goes away in two weeks' time would have zero effect on anything.