Massive lag spikes and constant high ping.

Yackkeh

I've been playing ESO on PC for a while now (EU), and these last few weeks, i've been getting a lot of ping. I'm getting a constant 100+ ping and it sometimes rises up to 2000, kicking me out of the game. I have called my internet provider and they said that my internet looks fine and has no problems. Why is this?

dan958

You could try running a program such as Wireshark and leave it running in the background. When you get a high ping and kick, you can see if there is anything that stands out in the test results.

Yackkeh

dan958 wrote: »

You could try running a program such as Wireshark and leave it running in the background. When you get a high ping and kick, you can see if there is anything that stands out in the test results.

I'll try that, thanks man.

Yackkeh

dan958 wrote: »

You could try running a program such as Wireshark and leave it running in the background. When you get a high ping and kick, you can see if there is anything that stands out in the test results.

Yeah so I just downloaded it, and I realised I have no idea what im doing lol.
I don't really know a lot about computers and stuff like that, I couldn't even find where to test the ping.

ghastley

Yackkeh wrote: »

I've been playing ESO on PC for a while now (EU), and these last few weeks, i've been getting a lot of ping. I'm getting a constant 100+ ping and it sometimes rises up to 2000, kicking me out of the game. I have called my internet provider and they said that my internet looks fine and has no problems. Why is this?

That just means it's fine for your internet provider, but not for you. This is purely the amount of time it takes for packets to pass between your machine and ZOS's server, which is mostly out of ZOS's control. Your ISP can test the ping from themselves to you, and from them to ZOS, and add up the results, but I doubt they did. I'd suspect they checked only the first part, which of course is the least likely to be the problem.

Komputerheld

Yesterday I watched my ping in the game rising by entering the area of keeps or groups of other players from about 90ms to 200, sometimes up to 400ms. When I left populated areas, the ping decreased nearly immediatly. At least for me, it´s not a problem of the service provider, it´s game performance.

Yackkeh

ghastley wrote: »

Yackkeh wrote: »

I've been playing ESO on PC for a while now (EU), and these last few weeks, i've been getting a lot of ping. I'm getting a constant 100+ ping and it sometimes rises up to 2000, kicking me out of the game. I have called my internet provider and they said that my internet looks fine and has no problems. Why is this?

That just means it's fine for your internet provider, but not for you. This is purely the amount of time it takes for packets to pass between your machine and ZOS's server, which is mostly out of ZOS's control. Your ISP can test the ping from themselves to you, and from them to ZOS, and add up the results, but I doubt they did. I'd suspect they checked only the first part, which of course is the least likely to be the problem.

You're probably right, I was googling for solutions yesterday and saw a couple of people say that reinstalling the game worked for them so I'm doing that right now, maybe it'll work

Yackkeh

An update, reinstalling the game did NOT improve ping.