Well, it's a real problem for you, and there doesn't seem to be any real help out there.
I don't know anything to help you. Have you tried contacting Razer?
No, it's not a problem. It's that I really like the Razer's, but the MX is suspect at best at playing ESO, which is the only thing I play. The stealth and the new 15 are on my short list. Thanks for your input.