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Kicks you?
Client crashes?
Booted back to login?
Booted back to character select?
Also, do you have a moment where you seem to still be in game but actions are not occurring? You are moving around and others are not?
Each is caused by different activity and can help Zos, and maybe others, help you.
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Alinhbo_Tyaka wrote: »Kicks you?
Client crashes?
Booted back to login?
Booted back to character select?
Also, do you have a moment where you seem to still be in game but actions are not occurring? You are moving around and others are not?
Each is caused by different activity and can help Zos, and maybe others, help you.
Yes to all but the client crashes.
I've been hung in load screens and booted back to the login. Sometimes the boot is preceded by my client still allowing me to move but server side is gone. Other times just straight to the login screen. ESO is the only service I'm having problems with.
I've been busy but if I free up will probably throw a sniffer on the the network and get some trace routes to see what's going on.
Alinhbo_Tyaka wrote: »I managed the time to get a trace route and the delay appears to be once my connection hit the akamai network. It cleared up by the time I got back on in the late evening so didn't manage to get a sniffer. I think it is related to the issue in this thread:
https://forums.elderscrollsonline.com/en/discussion/436992/high-latency-at-akamai-com/p1
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If you've went through the troubleshooting steps here, please go ahead and open a support ticket regarding these disconnections. Including your game consultant will be helpful for troubleshooting.
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