Crown store access online?

Artemiisia

heya, was wondering why we cant buy the stuff in crown store from the website we can see the stuff, but no buy option, why only ingame?

Reason im asking, is I dont have access right now to a gamer pc, that I normally use. And my current one cant run elder scrolls, but I would still love to use my 11k crowns on special things like crates, and get my free monthly premium things.

Danikat

It's not currently possible to do this, but I wish it was, for the same reason. I'm often away from home for days at a time so I miss a lot of ZOS's very short release windows for crown store items. I can usually get internet access, just not access to a PC with the game installed, so if I could buy stuff through the website I wouldn't have to worry about missing it.

MissBizz

You can try sending in a support ticket via the website - they may be able to do it for you.

Though I also agree that I wish we could purchase from the crown store on the website!

Artemiisia

it seems like they could actually make more money also, making it work on the website. Hope they will make it in the future for sure

Acrolas

The web site is only a visual reference, so that you don't need to log into the game to see things like cost, time available, or flavor text.

If you would like to purchase something while you are away from your game login, put in a support ticket.

starkerealm

Artemiisia wrote: »

heya, was wondering why we cant buy the stuff in crown store from the website we can see the stuff, but no buy option, why only ingame?

I suspect this is a fraud prevention issue. Most likely to prevent someone with a stolen CC from turning that into quick cash gifting crown store items. This would be easier, and faster, if they didn't even need to log in game on the compromised account.

Reverb

It might be difficult for them to sort out the realm specific component of it. Your account is common to the platform, and crowns themselves are common to the account, but crown purchases are server specific.

If I buy 5000 crowns on the website, I log into the EU server and have a crown balance of 5000, then spend 1000 crowns on a new hat. Then I log into NA and have a crown balance of 4000 and no hat. If I want that hat for my NA characters I have to spend another 1000 crowns.

Saturnana

I'm guessing it has to do with the fact that when buying through the website, it'll be very hard for ZOS to know which account, and on which platform, server, etc. a user bought a certain item - whereas this info is automatically provided when you purchase in-game. Just a guess though. It could also have to do with the feature which greys out any items you've already purchased in-game, and that feature might be pretty hard to implement on the website (Edit: preventing double purchases).

Having said that; if you have a high enough crown balance for the thing you want to buy (you can check on your account page I believe) you can send in a ticket through support and ask them to buy it for you. They'll deduct whatever crowns you owe and you won't have to be online for it. ^^ They've done this for me and a lot of others before!

Haashhtaag

Crown Store > Game Performance


This feature will be added shortly

MissBizz

Both of what Insane and Reverb said make perfect sense... on my website account I have both PC and PS4 accounts connected - and crown items are server bound (NA/EU) so it could be difficult. Hopefully they figure it out some day though!