To be fair I dont really see the reason why it should be extended.
eklhaftb16_ESO wrote: »To be fair I dont really see the reason why it should be extended.
Because it costs nothing, and the customers are expecting it, obviously. What better reason do you want?
Customer goodwill is possibly the most valuable thing in business. It's so valuable that it is better to sacrifice immediate profit than to lose customer goodwill - because money can be made elsewhere, but a customer lost is often lost forever.
Furthermore, there's only a limited number of potential customers, and new competition is born every day. Which means, when you have a business, you can't rely solely on new customers; you want existing customers to keep coming back for more. But, if you want people to keep coming back, you can't afford to alienate them, not even the slightest. People tend to remember negative things for longer than positive things - which means that to overwhelm any possible negative impressions, you have to shower the customer with positive impression all the time. Especially when it costs you nothing, or next to nothing. Like, for example, extending an automated, maintenance-free event (wink wink).
To be fair I dont really see the reason why it should be extended. Most important thing during that event which are event tickets can be obtained by 1 character doing dungeon without group finder and rest is just free stuff Zenimax was never obliged to give and they were never stating that You'll be able to get 100% of boxes possible to obtain. Like seriously not being able to get daily 8+ boxes by people is that huge issue ? Other then in events where they were actually extending durations due to game issues in this particular event content of the boxes is not the part of any collectible/achievement etc only obtainable during the event and there isnt also XP bonus so there is literally no reason to make event longer.
eklhaftb16_ESO wrote: »To be fair I dont really see the reason why it should be extended.
Because it costs nothing, and the customers are expecting it, obviously. What better reason do you want?
Customer goodwill is possibly the most valuable thing in business. It's so valuable that it is better to sacrifice immediate profit than to lose customer goodwill - because money can be made elsewhere, but a customer lost is often lost forever.
Furthermore, there's only a limited number of potential customers, and new competition is born every day. Which means, when you have a business, you can't rely solely on new customers; you want existing customers to keep coming back for more. But, if you want people to keep coming back, you can't afford to alienate them, not even the slightest. People tend to remember negative things for longer than positive things - which means that to overwhelm any possible negative impressions, you have to shower the customer with positive impression all the time. Especially when it costs you nothing, or next to nothing. Like, for example, extending an automated, maintenance-free event (wink wink).
Some of my friends simply stopped logging after failing to be able to do the event. I don't blame them. I also find it much more easier to read a book after ZOS' recent changes and actions. I really feel sorry for one of my friends, she was really looking forward to that Indrik mount. I can't imagine her disappointment since she has not logged since event was broken...
To be fair I dont really see the reason why it should be extended. Most important thing during that event which are event tickets can be obtained by 1 character doing dungeon without group finder and rest is just free stuff Zenimax was never obliged to give and they were never stating that You'll be able to get 100% of boxes possible to obtain. Like seriously not being able to get daily 8+ boxes by people is that huge issue ? Other then in events where they were actually extending durations due to game issues in this particular event content of the boxes is not the part of any collectible/achievement etc only obtainable during the event and there isnt also XP bonus so there is literally no reason to make event longer.
I'm not doing it for the tickets honestly. I don't really care about indrik mount that much. I will get the stuff for it but it's not why i do the events at all. I didnt do the CWC one at all simply cause... There was no reason for me to. Tickets didn't mean anything to me and neither did CWC stuff really. I don't need to complete the event on ALL my characters but the reason people want the event extended is mostly because not everyone has a big timeframe in which they can do the event. With jobs/school/etc. Personally I would like to do the event with my friends. Which have jobs/school and can't play for SO long or if they can it's on the week end. Which the Group finder was pretty much completely broken over that period of time.
Sure people don't NEED to do the event but since it was completely broken over the time most people would be able to participate and ends before the next weekend it would be nice if it was extended a little longer for the people that were sitting in queue for hours and not getting in because group finder was just broken. It was ZoS's mistake to run an event with a broken group finder and it negatively impacted alot of players. they have extended some events before in the past I believe when they had similar issues. I don't think it's too much to ask for this one to be extended. If they don't extend it it kind of shows that they... Aren't making it up to the players that had to deal with their mess.
eklhaftb16_ESO wrote: »To be fair I dont really see the reason why it should be extended.
Because it costs nothing, and the customers are expecting it, obviously. What better reason do you want?
Customer goodwill is possibly the most valuable thing in business. It's so valuable that it is better to sacrifice immediate profit than to lose customer goodwill - because money can be made elsewhere, but a customer lost is often lost forever.
Furthermore, there's only a limited number of potential customers, and new competition is born every day. Which means, when you have a business, you can't rely solely on new customers; you want existing customers to keep coming back for more. But, if you want people to keep coming back, you can't afford to alienate them, not even the slightest. People tend to remember negative things for longer than positive things - which means that to overwhelm any possible negative impressions, you have to shower the customer with positive impression all the time. Especially when it costs you nothing, or next to nothing. Like, for example, extending an automated, maintenance-free event (wink wink).
eklhaftb16_ESO wrote: »To be fair I dont really see the reason why it should be extended.
Because it costs nothing, and the customers are expecting it, obviously. What better reason do you want?
Customer goodwill is possibly the most valuable thing in business. It's so valuable that it is better to sacrifice immediate profit than to lose customer goodwill - because money can be made elsewhere, but a customer lost is often lost forever.
Furthermore, there's only a limited number of potential customers, and new competition is born every day. Which means, when you have a business, you can't rely solely on new customers; you want existing customers to keep coming back for more. But, if you want people to keep coming back, you can't afford to alienate them, not even the slightest. People tend to remember negative things for longer than positive things - which means that to overwhelm any possible negative impressions, you have to shower the customer with positive impression all the time. Especially when it costs you nothing, or next to nothing. Like, for example, extending an automated, maintenance-free event (wink wink).
Of course it costs something. Additional work hours of developers. Customers expectations were just too high and kinda unreal and to be fair many ppl right now act like a spoiled childs demanding something that was never promised to them at 1st place. Well for customer goodwill they launch their events at 1st place , they really dont have to do it yet they pack the game with one event after another.
You know in buisness You need to find balance between bending to some of the customers requests and holding Your ground against other requests because if You would always bend then customers would eat You alive at certain point. When game issues were actually making problems like people being unable to collect certain achievements or collectibles tha were obtainable only during event extending was on place right now extending the event would be just further spoling already spoiled community and people would demand more and more. Soon we would start to see posts like "new life festival should be extended because there were christmass and I couldn't play"... There is also new event right after current one ends so extending current one would cause overlaping and it's not like group finder would work better with even more ppl aboard.
AbysmalGhul wrote: »NoMoreChillies wrote: »vote with your wallets folks
Will never happen
eklhaftb16_ESO wrote: »To be fair I dont really see the reason why it should be extended.
Because it costs nothing, and the customers are expecting it, obviously. What better reason do you want?
Customer goodwill is possibly the most valuable thing in business. It's so valuable that it is better to sacrifice immediate profit than to lose customer goodwill - because money can be made elsewhere, but a customer lost is often lost forever.
Furthermore, there's only a limited number of potential customers, and new competition is born every day. Which means, when you have a business, you can't rely solely on new customers; you want existing customers to keep coming back for more. But, if you want people to keep coming back, you can't afford to alienate them, not even the slightest. People tend to remember negative things for longer than positive things - which means that to overwhelm any possible negative impressions, you have to shower the customer with positive impression all the time. Especially when it costs you nothing, or next to nothing. Like, for example, extending an automated, maintenance-free event (wink wink).
Of course it costs something. Additional work hours of developers. Customers expectations were just too high and kinda unreal and to be fair many ppl right now act like a spoiled childs demanding something that was never promised to them at 1st place. Well for customer goodwill they launch their events at 1st place , they really dont have to do it yet they pack the game with one event after another.
You know in buisness You need to find balance between bending to some of the customers requests and holding Your ground against other requests because if You would always bend then customers would eat You alive at certain point. When game issues were actually making problems like people being unable to collect certain achievements or collectibles tha were obtainable only during event extending was on place right now extending the event would be just further spoling already spoiled community and people would demand more and more. Soon we would start to see posts like "new life festival should be extended because there were christmass and I couldn't play"... There is also new event right after current one ends so extending current one would cause overlaping and it's not like group finder would work better with even more ppl aboard.
Expecting something to work that ZOS offered without the community asking for it equals spoiled. Got it.
Of course it costs something. Additional work hours of developers. Customers expectations were just too high and kinda unreal and to be fair many ppl right now act like a spoiled childs demanding something that was never promised to them at 1st place.
AbysmalGhul wrote: »NoMoreChillies wrote: »vote with your wallets folks
Will never happen
I wonder what system you guys are on ... on PC-EU, I could do every random dungeon I wanted with relative ease..
Yeah right people also need to walk with their dogs , have some movies to watch , food to eat , they need to also sleep. Should event be also extended because of that ? I am pretty much sure Zenimax devs are aware people have their lives but lets be honest if they would have to extend event because someone have something to do then event would last full year. Devs gives time frame for the event if Your life doesnt allow You to partcipate then sorry s*** happens.
Group finder always have issues under higher pressure , it's not sudden suprise. I think people just builded up too high expectations and forgot reality and how overcrowding of servers not only in ESO but in MMOs in general can influence server performance. You say it's a ZoS mistake to run event with broken GF ? You know they were never obliged to run event at all in 1st place. Previous events were extended because main features like getting achievements or collectibles were failing. Here it's just free stuff You can get outside of the event so no reason for extention.