Maintenance for the week of October 5:
• [IN PROGRESS] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/

Fix Steam PC/EU Issues

Nightingale707
Nightingale707
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@ZOS_GinaBruno @ZOS_KaiSchober @ZOS_JessicaFolsom @ZOS_BillE @ZOS_GaryA

It is getting pretty annoying to have the same issues reoccur on an almost weekly basis now. And during and event again, just to add the cherry on top.

Last years undaunted event: group finder broken, after your "fix" login issues for steam users, primarily for Steam/EU.
This year: surprise! The same thing is happening.

Funny enoughI am perfectly able to get onto the NA servers and play my NA characters (load screens take forever, but I can get in). So please do not tell us, that this is an issue that Steam has, it is an issue your game has. Please finally solve it. It is not fun or cute any more. It is highly annoying.

My account ingame is the same as here on the forums @Nightingale707 , I am currently online on one of my NA characters, trying to log onto EU for several hours now.
Feel free to check that.
Edited by Nightingale707 on December 1, 2018 5:38PM
  • commodore64
    commodore64
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    EU players are a secondary class.

    Agreed. The maintenance time today confirms it.
  • Neoealth
    Neoealth
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    I'm actually considering just canceling my eso + subscription. They just have no interest in fixing these bugs, if the same thing is happening year after year, it just shows they either can't fix it or just don't care to fix it.
  • FluffyKitten
    FluffyKitten
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    We still haven't been provided a definitive answer as to why this is happening, and yet I only assume ZOS don't even know or we wouldn't be seeing the same issues reoccur time and time again.

    Well, they have to have fixed it somehow in the past and therefore one would think that they known what they did.
    Any serious business would be a bit more transparent with its customers thought seeing that many of us are paying a monthly fee and are therefore paying activity for time ingame that we are now missing.

    Overall I feel this forum, their twitter and social media is under all critique.
  • FluffyKitten
    FluffyKitten
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    Overall I feel this forum, their twitter and social media is under all critique.
    And before this thread gets closed down due to bashing or whatever they call criticism, this is the reason I included the forum in my criticism.
  • TootYFruits
    TootYFruits
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    Overall I feel this forum, their twitter and social media is under all critique.
    And before this thread gets closed down due to bashing or whatever they call criticism, this is the reason I included the forum in my criticism.

    Agreed - I just want this being resolved, I'm tired of seeing that banner time and time again.
    PC - EU - EP
    1000+ CP | Black Ivvy | - Sorcerer - Master Angler - Grand Master Crafter - Flawless Conqueror
  • HybrisCross
    HybrisCross
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    Not sure giving your tag will help you to get quicker on the game.

    but must admit that every time this issue happen, my patience fall down more and more.
    More over, i don't regain some when it's finally resolved.

    My Eso+ on steam will last until 23th december, christmas eve will be a good time to decide or not to quit this joke once and for all.
  • Nilarynpaw
    Nilarynpaw
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    In this very moment I decided to create a new character on NA server, but I'm not sure if I'll have patience to start over again.
    At least NA servers work more or less.

    But ZOS, Please, America is not the center of the world and guess what, you have customers in Europe too, who also payed for this game and would like to play!

    Pretty please, investigate this problem properly and solve it once and for all.
    PC EU: 810+ CP
    "Only the Aldmeri—the High Elves and their noble allies, the Wood Elves and Cat-Men—have the wisdom and restraint to peaceably rule the disparate peoples of Tamriel. [...] Men always follow the destructive path of their defender and apologist, the Missing God whom we shall not name. [...] The world has gone wrong, and we must put it right. March proudly beneath the eagle banner of the Aldmeri Dominion! "
  • menathradiel
    menathradiel
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    So is there any chance EU steam users will be able to login today? Or are we going to miss the event rewards, our daily rewards, and our event tickets?


    @ZOS_GinaBruno
    Tank Girl
  • marc.whiffenb16_ESO
    My wife and I love to play MMOs and we have had a lot of fun over the years in many of them. They are very therapeutic for her as she has a rare and serious autoimmune disease and gets fatigued very quickly. Playing MMOs is a way of relaxing while doing something entertaining for her. We have recently been reviewing the number of games we have subs in and are looking at how much time we put in to each of them. Given the all too frequent and almost inevitable issues with Steam and ESO, I am wondering whether to re-purchase ESO or just unsub. The former feels all too much like rewarding ZoS for failure and sticks in my throat, the latter feels like losing a friend. So at the moment I will persevere

    But just one more Steam issue ....
  • Eohor
    Eohor
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    So is there any chance EU steam users will be able to login today? Or are we going to miss the event rewards, our daily rewards, and our event tickets?


    @ZOS_GinaBruno

    Hey don't worry, if the problem lasts until monday, maybe they'll go a little crazy and give ONE misterious box as compensation
  • Nightingale707
    Nightingale707
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    It also would be really nice to get any kind of reply @ZOS_GinaBruno you are ignoring part of your player base time after time after time.
  • TootYFruits
    TootYFruits
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    So is there any chance EU steam users will be able to login today? Or are we going to miss the event rewards, our daily rewards, and our event tickets?


    @ZOS_GinaBruno

    "We are still looking into the matter and are working to resolve the problem, we anticipate the problem will be resolved within several hours - thank you for your patience"

    I think I'm close :wink:
    PC - EU - EP
    1000+ CP | Black Ivvy | - Sorcerer - Master Angler - Grand Master Crafter - Flawless Conqueror
  • marc.whiffenb16_ESO
    So is there any chance EU steam users will be able to login today? Or are we going to miss the event rewards, our daily rewards, and our event tickets?


    @ZOS_GinaBruno

    "We are still looking into the matter and are working to resolve the problem, we anticipate the problem will be resolved within several hours - thank you for your patience"

    I think I'm close :wink:

    We should be able to log in at 23:59 and get all of our .... ahhh
  • K0mode
    K0mode
    Soul Shriven
    Its just unbelievable. Is it a pirate server game or what? You force community managers to feed community with standard explanations and same circus going on all the time. And of course it is not community manager`s area of responsibility, they are not fixing bugs but its really a bad joke how this "game" is working.
    Sorry, no offence but such things are regular for alpha beta gamma testing of new MMO projects not for 5 years GOTY pretending games.
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