DCs/lag spikes make this unplayable

Tinolyn

Why is the game so crappy? I can't even play. DCs constantly; 999+ lagspikes drop me. This started with the overpopulation from the Halloween event and now Murkmire has made it impossible.

PC/NA.

ZOS_Bill

Have you gotten any error messages when getting disconnected?

What troubleshooting have you tried so far when these disconnections occur?

There are a few basic troubleshooting steps here we recommend trying first.

Tinolyn

No error messages/no boot codes. I sit in game for about a minute then it kicks me to login screen. Then immediately after that trying to log in, it says the system has no connection. The second try works.

The system DOES have a connection -- else how did I get on the first time? I have 100 down internet; everything else runs fine.

Addons are disabled. The game does load up faster with them disabled, but otherwise does not make much difference.

Firmware has been updated.

Router has been configured to those ports for YEARS now.

The eso.exe is configured to run top priority, administrator level permissions.

Repair fixes nothing; same problem.

Problem is worse at night, when ESO is in high-traffic mode.

Again, nothing has changed since I first started playing this game years ago. Hardware is updated a bit (replaced the router once, I think). Internet connection is fine and fast. ESO is the only problem, and it is getting worse instead of better.

ZOS_Bill

@Tinolyn

Please go ahead and open a support ticket regarding these disconnections. Including your game consultant will be helpful for troubleshooting.

Tinolyn

Submitted. Ticket #181111-005589

I don't have much hope it'll do any good. But we'll see.

MrGarlic

Tinolyn wrote: »

Submitted. Ticket #181111-005589

I don't have much hope it'll do any good. But we'll see.

While ZOS pushes you through the merry-go-round to nowhere, join us in our Akamai thread for clues as to what ails your connection.

Stay safe.

Tinolyn

So nothing since Nov. 11.

Nice.

WitchyWarrior

This has been happening to me ever since Murkmire.
I got a new laptop about 2 months before that patch & I was very happy because I no longer had a lot of issues I had previously. One of the biggest was PVP. My ping & FPS where A LOT better, I wasn't freezing up/getting 1FPS slideshow or hitting loading screens in big battles.
It was great!
Then Murmire came out & These disconnects started happening. Don't even get an error message. All players freeze except for me, I can still walk around, then 1 minute later, kicked to loading screen.
Makes me sad as I mainly PVP.

Tinolyn

I've noticed zoning within a zone is getting slightly better; but logging in can be a crapshoot.

Two areas where characters get the endless load screen tend to be Summerset and Shadowfen, of all things. Sometimes I just close ESO from the "requesting character load" screen, and it takes two tries (shutting down the game and relogging in) before that specific character will load in.

ESO periodically has had these zoning/logging in issues periodically over the years, but generally they tend to get better over time. However, this time around, logging in has become worse rather than better, even if zoning has gotten better since the Murkmire patch first landed.

chaz

MrGarlic wrote: »

Tinolyn wrote: »

Submitted. Ticket #181111-005589

I don't have much hope it'll do any good. But we'll see.

While ZOS pushes you through the merry-go-round to nowhere, join us in our Akamai thread for clues as to what ails your connection.

Stay safe.

Exactly, it's Akamai that's the issue. Zenimax is yet to admit it nor even acknowledge our threads and posts.

Welcome to the club buddy.

Tinolyn

Still waiting. No response.