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Missing Crowns
ithlia
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I purchased some crowns earlier today before the problems started because I want to get the new mount. So far the crowns have not been applied to my account. I am aware there are some issues with Steam at the moment.
My question is will the crowns eventually show up after the Steam issue is sorted or have I lost them? Is there something I should be doing like making a report? This is something I've not encountered here before.
Edited by ithlia on October 23, 2018 12:08AM My question is will the crowns eventually show up after the Steam issue is sorted or have I lost them? Is there something I should be doing like making a report? This is something I've not encountered here before.
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starkerealm✭✭✭✭✭
✭✭✭✭✭Yeah, submit a ticket, either in game or on the boards here.Co-Host of The Tenets: a podcast focused on bringing new players up to speed in ESO. -
Hippie4927✭✭✭✭✭
✭✭✭✭I have the same problem but I am going to wait a little while before I panic. In the past, when there have been Steam problems, ZOS has said to give it 24 hours. So, if I don't have my crowns by tomorrow, I will submit a ticket. But.....do I submit a ticket to ZOS or Steam?PC/NA/EP ✌️ -
ithlia✭✭✭Hippie4927 wrote: »I have the same problem but I am going to wait a little while before I panic. In the past, when there have been Steam problems, ZOS has said to give it 24 hours. So, if I don't have my crowns by tomorrow, I will submit a ticket. But.....do I submit a ticket to ZOS or Steam?
ahhh That is the question
I am glad that I'm not alone
Edited by ithlia on October 23, 2018 1:05AM -
Hippie4927✭✭✭✭✭
✭✭✭✭So, just an update........I submitted a ticket to Steam and they replied that they sell the crowns but ZOS is responsible for getting them into the game. I submitted a ticket to ZOS and have not heard back yet. If ZOS throws it back on Steam, I am going to drive up there and slap somebody. I only live 15 minutes from their offices.
@ithlia Did you get your crowns, yet?PC/NA/EP ✌️ -
ithlia✭✭✭Hippie4927 wrote: »So, just an update........I submitted a ticket to Steam and they replied that they sell the crowns but ZOS is responsible for getting them into the game. I submitted a ticket to ZOS and have not heard back yet. If ZOS throws it back on Steam, I am going to drive up there and slap somebody. I only live 15 minutes from their offices.
@ithlia Did you get your crowns, yet?
No not yet. I am going to submit a ticket now.
Thanks for the update.
