As we all know when we trade crowns for gold, or gold for crowns we can't always be 100% sure if that person is legit and scams you.
I got a simple solution for that! And i hope the devs will read this.
The normal system at the moment is that if you gift a person crowns, the buyer must give the gold first and after that the crowns will be sended with the item the person want, or the opposite way. Only you never know if the person walks off with it.
My idea is that, if you request a trade like normal, you can give items and gold, what if .. there was a dropdown arrow, or option that allows you to give gold but also crowns. So the person can buy the crown items themselves and it'll make it 100% easier for both, the buyer and the seller. And the gifting system is always an optional thing if you want to gift a friend something.
Or make it like a mailbox option, that you can only receive the crown item with the C.O.D option, on payment you'll receive it. If not it'll return to the seller and the crowns will maintain the same. Only on purchase by the buyer, the crowns will be sended.
On the other note since it's legal, why not make a legal systematic option for it so the playerbase can benefit from it.
And ofcourse all those tickets that ZOS received for being scammed, and hoping to get a refund will decrease tremendously which is only good for ZOS.
Hope this idea helps the future of ESO.