Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Help! Cant run after update. Vulkan Support???

Sanemancured
I'm getting the following message after updating ESO. 'ESO cannot start because your machine's Vulkan support is either insufficient or nonexistent.'. I'm running a 2011 iMac:

3.4 GHz Intel Core i7
AMD Radeon HD 6970M 2048 MB

I've tried all 3 options but nothing seems to do anything.

If anyone could help it's be much appreciated. Google doesn't illuminate.

Pb
  • danno8
    danno8
    ✭✭✭✭✭
    ✭✭✭✭✭
    My guess? This:

    In Patch Notes:

    Mac Min Spec
    We have switched the Mac renderer from OpenGL to MoltenVK (Metal) to support the upcoming release of the upcoming MacOS Mojave. Upon first launching the game, you will notice longer load times and frequent hitching as the shaders are rebuilt for MoltenVK, with some notable unstableness in this first PTS patch. We plan to make iterations throughout PTS to improve performance. To support these changes, we will be updating the minimum spec for all Mac players in Update 20. These will be as follows:
    Operating System: macOS High Sierra v 10.13
    Model: Late-2013 27-inch iMac and Newer
    Hard Disk Space: 85 GB free HDD space
    Internet: Internet Broadband Connection
  • smacx250
    smacx250
    ✭✭✭✭✭
    Not absolutely sure, but maybe it requires Metal 2 support - which is 2012 iMac and later?

    Note that the ESO Mac minimum specs are now "Late-2013 27-inch iMac and Newer" (which leaves me out).
  • Sanemancured
    Thank you, that's what I was afraid of. Time to build a PC methinks as new iMacs are too expensive.
  • Sanemancured
    danno8 wrote: »
    My guess? This:

    In Patch Notes:

    Mac Min Spec
    We have switched the Mac renderer from OpenGL to MoltenVK (Metal) to support the upcoming release of the upcoming MacOS Mojave. Upon first launching the game, you will notice longer load times and frequent hitching as the shaders are rebuilt for MoltenVK, with some notable unstableness in this first PTS patch. We plan to make iterations throughout PTS to improve performance. To support these changes, we will be updating the minimum spec for all Mac players in Update 20. These will be as follows:
    Operating System: macOS High Sierra v 10.13
    Model: Late-2013 27-inch iMac and Newer
    Hard Disk Space: 85 GB free HDD space
    Internet: Internet Broadband Connection

    Spot on, thank you.

  • ssorgatem
    ssorgatem
    ✭✭✭✭
    If you don't want to build a new PC... you actually have 3 other options with your current one:

    1- Try the Windows ESO client on Wine. Since you don't have Vulkan support, you won't be able to use DXVK, so you may need to build Wine yourself, in order to apply the patch from here: https://bugs.winehq.org/show_bug.cgi?id=44514

    2- Install Windows and play ESO on Windows.

    3- Install Linux and play the ESO Windows client on Wine. Same as on OSX, you will need to build your own wine with that patch, since your card is too old for Vulkan support, but it'll probably be easier to build on Linux and you may even get better performance than on OSX.


    Note that option #2 is probably the best-performing one and possibly easiest to set up if you are unfamiliar with building software for Unix systems (like OSX), while #1 would be the most convenient/least intrusive.
    Edited by ssorgatem on October 22, 2018 8:41PM
  • Sanemancured
    ssorgatem wrote: »
    If you don't want to build a new PC... you actually have 3 other options with your current one:

    1- Try the Windows ESO client on Wine. Since you don't have Vulkan support, you won't be able to use DXVK, so you may need to build Wine yourself, in order to apply the patch from here: https://bugs.winehq.org/show_bug.cgi?id=44514

    2- Install Windows and play ESO on Windows.

    3- Install Linux and play the ESO Windows client on Wine. Same as on OSX, you will need to build your own wine with that patch, since your card is too old for Vulkan support, but it'll probably be easier to build on Linux and you may even get better performance than on OSX.


    Note that option #2 is probably the best-performing one and possibly easiest to set up if you are unfamiliar with building software for Unix systems (like OSX), while #1 would be the most convenient/least intrusive.

    Thank you.

    This problem is only going to get worse. My iMac is still presently great for general use and Light Room/Photoshop. The trouble with iMac is the lack of upgrade ability. I love my Mac but it's now limited to High Sierra that won't be supported in a year or two.

    I think I'll build or buy a PC (the economies of self build seem to be slim today) and use it for my gaming. Either that or wean myself off MMORPG (difficult - tried and failed several times).

    Clients, Wine etc are a foreign language to me and installing Windows in Bootcamp will still prove limiting in terms of hardware.

    PB
  • Sanemancured
    I've gone through the whole thing at length. I've decided to get a new iMac after all. The price of a decent PC with a monitor is almost as much and I'm only using my iMac to play ESO plus lots of productivity stuff. Also I'd need a new iMac in years to come anyway.

    Hopefully sorted.

    PB
  • Mayrael
    Mayrael
    ✭✭✭✭✭
    ✭✭✭✭✭
    I just can't resist

    vfb840h01byx.gif
    I'm done with this game because of ZOS pushing us into Vengeance, because they don't know how to fix Cyrodiil.
  • Sanemancured
    Mayrael wrote: »
    I just can't resist

    vfb840h01byx.gif

    Nice one. I have an old PC, I built it and 2 before it. I'm on my 2nd iMac. I can't go back. The dark side has won.

    PB

  • SilverWrought
    SilverWrought
    Soul Shriven
    Hmmm... maybe time to stop ESO.... Should be backward compatibility.
  • AlexanderDeLarge
    AlexanderDeLarge
    ✭✭✭✭✭
    Hmmm... maybe time to stop ESO.... Should be backward compatibility.

    Thank Apple for that. They depreciated OpenGL support and seemingly refuse to support Vulkan.
    Difficulty scaling is desperately needed. 11 years. 8 paid expansions. 29 dungeon and zone DLCs. 45 game changing updates including A Realm Reborn-tier overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. Just because Cadwell Silver&Gold failed doesn't mean the game should be brain dead easy forever.

    "ESO doesn't need a harder overland" on YouTube for a video of a naked level 3 character w/ no CP allocated AFKing in front of a bear for a minute and a half before dying if you don't believe me change is needed.
  • danno8
    danno8
    ✭✭✭✭✭
    ✭✭✭✭✭
    I've gone through the whole thing at length. I've decided to get a new iMac after all. The price of a decent PC with a monitor is almost as much and I'm only using my iMac to play ESO plus lots of productivity stuff. Also I'd need a new iMac in years to come anyway.

    Hopefully sorted.

    PB

    You can basically blame Bitcoin for the stupid prices while building your own PC's these days. Good video cards are nearly double what they were only a few years ago.
  • Jurand80
    Jurand80
    ✭✭✭✭
    Or build a hackintosh like me so you can milk osx that you are used to by now and still have a gaming platform.
  • kenjitamura
    kenjitamura
    ✭✭
    danno8 wrote: »
    You can basically blame Bitcoin for the stupid prices while building your own PC's these days. Good video cards are nearly double what they were only a few years ago.

    Bitcoin for video cards but RAM is even more stupidly overpriced right now; DDR4 RAM prices skyrocketed back up to the levels they were at when it was first introduced years ago. Most of that problem seems to be because there are really only 3 major RAM manufacturers left and they all "coincidentally" decided to reduce production at the same time to up prices. A DDR4 RAM kit costs roughly twice as much now as it did just a couple of years ago.
  • callumrocksrwb17_ESO
    callumrocksrwb17_ESO
    Soul Shriven
    ohh dear..
    I got this game about 2 months ago and was able to play it on my MacBook pro mid 2010.
    It was absolute min specs having a NVIDIA GeForce GT 330M 512 MB.
    It would not run on windows bootcamp as it required a newer direct X so i installed it on my macOS side an it worked!!... for about 3 weeks before the last update :(

    Now I guess I have no chance, definitely time to upgrade.
  • Head.hunter
    Head.hunter
    ✭✭✭
    What? Late 2013? I have a mid 2011 model. Well sorry, but *** this game if they think I'm buying a brand new desktop computer just so I can play. You're essentially cutting off a huge percentage of players by doing this. What does Zenimax gain with this upgrade? Who knows.
    I'm just a banana from another dimension.
  • Conduit0
    Conduit0
    ✭✭✭✭✭
    What? Late 2013? I have a mid 2011 model. Well sorry, but *** this game if they think I'm buying a brand new desktop computer just so I can play. You're essentially cutting off a huge percentage of players by doing this. What does Zenimax gain with this upgrade? Who knows.

    1 This thread is from October of last year, so if you've been playing up till now you're fine.
    2 ZOS were forced to make the change due to Apple dropping support for OpenGL.
    3 Apple accounts for only a tiny percentage of home computers and laptops so even if every Apple user quit the game simultaneously, no one would notice the difference.
    4 Obligatory can I have your stuff request?
  • smacx250
    smacx250
    ✭✭✭✭✭
    Conduit0 wrote: »
    What? Late 2013? I have a mid 2011 model. Well sorry, but *** this game if they think I'm buying a brand new desktop computer just so I can play. You're essentially cutting off a huge percentage of players by doing this. What does Zenimax gain with this upgrade? Who knows.

    1 This thread is from October of last year, so if you've been playing up till now you're fine.
    2 ZOS were forced to make the change due to Apple dropping support for OpenGL.
    3 Apple accounts for only a tiny percentage of home computers and laptops so even if every Apple user quit the game simultaneously, no one would notice the difference.
    4 Obligatory can I have your stuff request?
    Apple shipped a little over 12% of the PC market in the US last year - which isn't "tiny". But that may not be representative of the overall Mac ESO player base. For example, it could be lower if fewer Mac owners are gamers, or it could be higher because of fewer competing MMO options for Macs, or if people hold on to Macs longer than PCs (and hence the user base is larger than new sales would indicate). The premium that Mac computers cost might also indicate the willingness of their users to spend more on a game than PC users. But even if we just go with a 10% hit if all Mac users disappeared - that would hurt, especially given the very little extra money they seemingly spend supporting Macs.
  • Conduit0
    Conduit0
    ✭✭✭✭✭
    smacx250 wrote: »
    Conduit0 wrote: »
    What? Late 2013? I have a mid 2011 model. Well sorry, but *** this game if they think I'm buying a brand new desktop computer just so I can play. You're essentially cutting off a huge percentage of players by doing this. What does Zenimax gain with this upgrade? Who knows.

    1 This thread is from October of last year, so if you've been playing up till now you're fine.
    2 ZOS were forced to make the change due to Apple dropping support for OpenGL.
    3 Apple accounts for only a tiny percentage of home computers and laptops so even if every Apple user quit the game simultaneously, no one would notice the difference.
    4 Obligatory can I have your stuff request?
    Apple shipped a little over 12% of the PC market in the US last year - which isn't "tiny". But that may not be representative of the overall Mac ESO player base. For example, it could be lower if fewer Mac owners are gamers, or it could be higher because of fewer competing MMO options for Macs, or if people hold on to Macs longer than PCs (and hence the user base is larger than new sales would indicate). The premium that Mac computers cost might also indicate the willingness of their users to spend more on a game than PC users. But even if we just go with a 10% hit if all Mac users disappeared - that would hurt, especially given the very little extra money they seemingly spend supporting Macs.

    People don't buy macs for gaming and that is reflected in the Steam Hardware and Software survey, where mac owners only make up a little over 3% of users.
  • smacx250
    smacx250
    ✭✭✭✭✭
    Conduit0 wrote: »
    smacx250 wrote: »
    Conduit0 wrote: »
    What? Late 2013? I have a mid 2011 model. Well sorry, but *** this game if they think I'm buying a brand new desktop computer just so I can play. You're essentially cutting off a huge percentage of players by doing this. What does Zenimax gain with this upgrade? Who knows.

    1 This thread is from October of last year, so if you've been playing up till now you're fine.
    2 ZOS were forced to make the change due to Apple dropping support for OpenGL.
    3 Apple accounts for only a tiny percentage of home computers and laptops so even if every Apple user quit the game simultaneously, no one would notice the difference.
    4 Obligatory can I have your stuff request?
    Apple shipped a little over 12% of the PC market in the US last year - which isn't "tiny". But that may not be representative of the overall Mac ESO player base. For example, it could be lower if fewer Mac owners are gamers, or it could be higher because of fewer competing MMO options for Macs, or if people hold on to Macs longer than PCs (and hence the user base is larger than new sales would indicate). The premium that Mac computers cost might also indicate the willingness of their users to spend more on a game than PC users. But even if we just go with a 10% hit if all Mac users disappeared - that would hurt, especially given the very little extra money they seemingly spend supporting Macs.

    People don't buy macs for gaming and that is reflected in the Steam Hardware and Software survey, where mac owners only make up a little over 3% of users.
    And that 3% are funneled into about 1/3 as many available games. But you're welcome to send me even 3% of your gross income, since you won't notice the difference! :)

Sign In or Register to comment.