ESO Plus and EU/NA Question
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• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
Roxie5D
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Hey, I have a question / concern, if I play on both the NA server and the EU server would that be two separate ESO Plus bills I would receive?
I'm asking because I recently made a brand new character on the EU server to help with that Summerfall event, and now I'm seeing two charges this month for ESO Plus (two $15 charges). Is that because of the NA & EU? Or was it some other mistake? Please help!
Edited by Roxie5D on September 27, 2018 5:14PM I'm asking because I recently made a brand new character on the EU server to help with that Summerfall event, and now I'm seeing two charges this month for ESO Plus (two $15 charges). Is that because of the NA & EU? Or was it some other mistake? Please help!
Katie-xo | Violet-xo | ESO Photgraphy below!
https://forums.elderscrollsonline.com/en/discussion/491080/roxies-eso-adventures#latest
https://forums.elderscrollsonline.com/en/discussion/491080/roxies-eso-adventures#latest
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Nestor✭✭✭✭✭
✭✭✭✭✭You should not be charged for two subs as long as you have one account. I know people play on both servers and have never mentioned this before. Were these charges a few weeks apart? It could some disconnnect between your billing cycle and the sub date. But if they are on the same day or close days, contact customer support.
Now, if you set up an additional account for the other server, then I can see the two charges being legit.
Normally, the people that bounce between servers do so by logging into that server. That process has changed since I last did this eons ago.Edited by Nestor on September 27, 2018 5:21PMEnjoy the game, life is what you really want to be worried about.
PakKat "Everything was going well, until I died"
Gary Gravestink "I am glad you died, I needed the help"0 -
Roxie5D✭✭✭Ok thanks, same account. And the charges is on the same day. So I'll contact customer support. Thanks, just wanted to ask that general question before going further. Thanks!Katie-xo | Violet-xo | ESO Photgraphy below!
https://forums.elderscrollsonline.com/en/discussion/491080/roxies-eso-adventures#latest0