From conversations with them they are addressing it with bans on reported bots, but just as soon as they make the bans new accounts are made and back at it.
If you're on consoles it might be worth reporting botting to the platform owner as well as I would imagine they have rules against automation on their services.
I am not sure ZOS will ever cure botting (as most MMO companies haven't) but they do need to do something to try and have a better showing that they do work on it to stem the tide of misinformation that they don't and nor do they care.