SirEagleEye wrote: »I went to claim my 3 hollowjack crates and on the first one the game froze causing me to restart the game, when I got back it showed I only had 2, is this how zos works, I want my 3rd crate that was stolen from me.
Because the crown deadly poison and 5 food items is so important. There are bigger fish to fry right now... but yeah, your experience shouldn’t have happened. Sorry man.
silvermistktralasub17_ESO wrote: »I hate to say it, but what probably happened is that the time-start situation interfered with his getting his kills on all 3 days, and the 3rd crate was not earned. This does happen, especially when event times are not like a lot of others (which happens in crown crate events). that doesn't mean the crate was stolen, but simply that it wasn't earned in the right timeframe.
@Alassirana
SneakyBo, ExSO_Gold, Demure Dragon Dealings
SirEagleEye wrote: »
Wrong, I had 3 went to open the first and it froze, so that blows your theory out of the water, next.
If your support ticket was in that tone there's little wonder you haven't had a reply.