I very rarely open tickets in customer support. However, I've been encountering an issue every patch day for the past three weeks. I opened a ticket, had to repeat my issue numerous times, and have been told by at least 6 different customer support reps that ESO does not support my graphics card because it is a mobile card despite its specs being well above the minimum requirements. Also, the issue does not appear to be related to the graphics card.
ESO claims to support MacOS, but I don't know anyone who has a desktop Mac. Every one I know has a MacBook Pro and I would guess there are more players on ESO who have a MacBook than have a desktop. However, the minimum specs as of Morrowind
do not state that ESO does not support laptops/mobile hardware.
Any ESO rep care to confirm/elaborate on why I can't get any
technical support? They won't even look into the issue...