Daily Rewards Bug!

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Aesthier
Aesthier
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It is currently the 31st of August; however, when I logged in I was not only unable to pick up my last crown crate for August, but I was also unable to pick up the crown fortifying meal which would be the first item offered in the September Daily rewards.

So once again the release of the daily rewards is glitched.

1. It began a day early
2. It canceled the ability to pick up the daily reward for last day of August.
3. It skipped over the first reward for September.


Please fix thank you.


  • Acrolas
    Acrolas
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    The crate would have had a gray lock, meaning you didn't have enough time in August to claim it.
    Rewards are starting as planned.

    Recheck your inventory on the character you claimed the first September reward on. If it's really not there, put in a support ticket.
    signing off
  • Knootewoot
    Knootewoot
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    Aesthier wrote: »
    It is currently the 31st of August; however, when I logged in I was not only unable to pick up my last crown crate for August, but I was also unable to pick up the crown fortifying meal which would be the first item offered in the September Daily rewards.

    So once again the release of the daily rewards is glitched.

    1. It began a day early
    2. It canceled the ability to pick up the daily reward for last day of August.
    3. It skipped over the first reward for September.


    Please fix thank you.


    Maybe it's because of timezones? You mention that it is currently 31 aug. The time you made the topic it is for me 1st of September.

    I don't know how they calculate it. One date for everyone, or if they look at timezones per country.
    ٩(͡๏̯͡๏)۶
    "I am a nightblade. Blending the disciplines of the stealthy agent and subtle wizard, I move unseen and undetected, foil locks and traps, and teleport to safety when threatened, or strike like a viper from ambush. The College of Illusion hides me and fuddles or pacifies my opponents. The College of Mysticism detects my object, reflects and dispels enemy spells, and makes good my escape. The key to a nightblade's success is avoidance, by spell or by stealth; with these skills, all things are possible."
  • Acrolas
    Acrolas
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    Knootewoot wrote: »
    I don't know how they calculate it. One date for everyone, or if they look at timezones per country.

    Daily rewards reset at 12 AM UTC, which is four hours ahead of EDT (8 PM) and seven hours ahead of PDT (5 PM).
    signing off
  • Aesthier
    Aesthier
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    I apologize for getting overly frustrated and thank you all for the information you provided.

    While the last crate was not grayed out yesterday, after I had picked up the next to last one, and it still showed time to pick it up perhaps that is another unrelated glitch I don't know.

    At any rate, I think they should place a UTC clock showing the current (UTC) date time on the daily rewards screen to help alleviate further confusion like my own.
  • Pandorii
    Pandorii
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    Aesthier wrote: »
    I apologize for getting overly frustrated and thank you all for the information you provided.

    While the last crate was not grayed out yesterday, after I had picked up the next to last one, and it still showed time to pick it up perhaps that is another unrelated glitch I don't know.

    At any rate, I think they should place a UTC clock showing the current (UTC) date time on the daily rewards screen to help alleviate further confusion like my own.

    That's a very good idea. :)
  • ProfessorKittyhawk
    ProfessorKittyhawk
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    They show how much time is remaining until the rewards reset on any given day. Claim your reward and it shows how long you have until the next one is ready. And if you get all 28 rewards it shows how many days until the next month rewards start. Having a clock showing the time seems redundant.
  • Elsonso
    Elsonso
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    They show how much time is remaining until the rewards reset on any given day. Claim your reward and it shows how long you have until the next one is ready. And if you get all 28 rewards it shows how many days until the next month rewards start. Having a clock showing the time seems redundant.

    This. For me, the hours until the next one is available is enough. I used that to figured out when it resets for the next day.
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  • Aesthier
    Aesthier
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    They show how much time is remaining until the rewards reset on any given day. Claim your reward and it shows how long you have until the next one is ready. And if you get all 28 rewards it shows how many days until the next month rewards start. Having a clock showing the time seems redundant.

    Well, the timer was part of the issue It showed I had a timer to collect the final one and it was not greyed out but when I logged in at that time the entire month had reset.
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