Error 2392 (trying to repair) [solved]

kind_hero

Hi! I cannot play the game anymore.

After the Wolfhunter DLC launch I could play for a while without issues, but today I can not even enter the game. It crashes at start, when I hit play in Launcher.

I tried to run a repair, it said that I don't have enough space. I uninstalled the PTS client, now I ran a repair again, but after verifying everything, it starts downloading something, and installs it or whatever, then something happens and I get this error:

Error 2392 - OSError_Unknown



So, I want to emphasis that I played after the Wolfhunter launch (not much, but I did not get any issues), but today I can't even enter the game. I haven't changed anything game-related.

I have 114 GB free space on the drive where ESO is installed, so I don't think it is a space issue anylonger (I had far less when I played with Wolfhunter installed)

kind_hero

This is the error log from the crash window:

====================================================================
  eso encountered a fatal error. (Error 6)
  Description: Client Fatal Error
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.4.1.5.1643865
branch = live
client.executablebits = 64
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2018-08-16T11:37:42.952+02:00
client.timestamp = 2018-08-16T11:37:44.236+02:00 -frme 0-
computer.name = xxxxx
computer.user = xxxxx
cpu.arch = 9
cpu.count = 8
cpu.level = 6
cpu.type = 8664
data.dir = D:/Games/ESO/The Elder Scrolls Online/depot/
exe.buildnum = 1643865
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 6
fe.descrip = Client Fatal Error
gfx.description = 21.21.13.7654
gfx.deviceid = 5010.964171690.162
gfx.driver = NVIDIA GeForce GTX 860M
gfx.vendorid = 4318
mem.system_physical = 8108
os.osbits = 64
os.platform = windows
os.version = 10.0.17134.
ptime = 1357
reportfield.ver = 3
version.major = 4
version.patch = 1
version.subpatch = 5

kind_hero

Solved by runing error checking for the ssd, and correcting the issues found.

ZOS_Bill

Since you received an OSError, please try the process below:

1. Close the launcher.
2. Open task manager by pressing [Ctrl]+[Shift]+[Esc] together.
3. Go to Processes.
4. Right click on ZoCrashReport and end the process.
5. Restart the launcher.
6. he game should now update and patch.

You can also look for duplicates of any of the following files: eso.exe, awesomeium.exe, and bethesda_launcher.exe.

In addition, try the steps here for Fatal Errors.

Finally, you can try the solution posted by another player getting this error here.