The Elder Scrolls Online

The Scribes of Fate DLC and Update 37 base game patch are now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of February 6:
• PC/Mac: No maintenance – February 6
• EU megaservers for maintenance – February 7, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• NA megaservers for patch maintenance – February 8, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – February 8, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)

Back from long break = banned?

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ocho_quatro
ocho_quatro
✭
I purchased a digital copy of ESO in July of 2015, played and subbed for about a year - year and a half. I took a long break and finally decided to get back in to the game. i re-downloaded the game from my media library under the same PSN ID and when i started up the game, it tells me that my account has been banned. I try to go to the support section of the website and i get caught in a cruel loop of sign in / account suspended / login to unlock. I submitted two trouble tickets 180814-004097 & 180814-004214 but i don't know how to check up on them since i can't log in to the support section of the web site. I've looked for a phone number to talk to a real person but that has escaped me so far. Devs / Vets, please provide help or advice.
Edited by ocho_quatro on August 15, 2018 1:49AM
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