Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Back from long break = banned?
I purchased a digital copy of ESO in July of 2015, played and subbed for about a year - year and a half. I took a long break and finally decided to get back in to the game. i re-downloaded the game from my media library under the same PSN ID and when i started up the game, it tells me that my account has been banned. I try to go to the support section of the website and i get caught in a cruel loop of sign in / account suspended / login to unlock. I submitted two trouble tickets 180814-004097 & 180814-004214 but i don't know how to check up on them since i can't log in to the support section of the web site. I've looked for a phone number to talk to a real person but that has escaped me so far. Devs / Vets, please provide help or advice.
Edited by ocho_quatro on August 15, 2018 1:49AM