Really Hard to help when you get kicked approaching the fight

Dreyloch

Title pretty much says it all. Having this issue happen a lot and it's more annoying than having sloads on you then getting rune caged while having a ticking curse and mage's wrath being spammed on you.

ZoS please look into this, it's really getting tiresome to try and get back into cyrodiil, then travel back to where you were, only to have it happen again. You get on the grounds of a keep or outpost where there's a big fight, and suddenly you find yourself losing connection with the server. NO, it's not my internet, NO, it's not poisons, NO, it's not my add-on's. ITS ON YOUR SIDE. Please FIX IT!!!!!

Palidon

You are preaching to the choir on this one. ZOS has had years of complaints on your very subject and has done absolutely nothing to fix it. You forgot to add the error messages that always accompany a crash when trying to log back in. "Already logged in" followed by "Unable to Connect to Server check your internet connection".

Same thing happened to me last night PC NA Vivic. Big fight at Ales. Crashed first time outside the keep Ganking and of course lets not forget about the horrible lag that was going on. Got back into the game 5 minutes later after being told already logged into game, then followed by constant load screens and unable to connect to server message. When finally back in was back at the DC safe zone in Cyro. Traveled back to Ales only to crash again as soon as I got close to the keep. Another 5 minutes of load screens and unable to connect to server. Finally back in travel back to Ales only to have missed out on a massive Defensive Tick. What I described above was not the first time during the Midyear Mayhem event in Vivic. Should of just stayed in one of the other campaigns. They were always a lot better during the event.

Thunderknuckles

Palidon wrote: »

You are preaching to the choir on this one. ZOS has had years of complaints on your very subject and has done absolutely nothing to fix it. You forgot to add the error messages that always accompany a crash when trying to log back in. "Already logged in" followed by "Unable to Connect to Server check your internet connection".

Same thing happened to me last night PC NA Vivic. Big fight at Ales. Crashed first time outside the keep Ganking and of course lets not forget about the horrible lag that was going on. Got back into the game 5 minutes later after being told already logged into game, then followed by constant load screens and unable to connect to server message. When finally back in was back at the DC safe zone in Cyro. Traveled back to Ales only to crash again as soon as I got close to the keep. Another 5 minutes of load screens and unable to connect to server. Finally back in travel back to Ales only to have missed out on a massive Defensive Tick. What I described above was not the first time during the Midyear Mayhem event in Vivic. Should of just stayed in one of the other campaigns. They were always a lot better during the event.

I was there for that fight, too! Yes, the lag and crashing was horrific. I honestly am not looking forward to another Midyear Mayhem. You'd think that when designing a game with PvP intended for massive scale open world combat that your company would actually spend the money on servers that can support that kind of combat. Not a server built with parts from Radio Shack (that's sarcasm for the chronically humorless).

Crown

@ZOS_GinaBruno If you need sample videos of this happening, please let me know. I have a lot of them, and some might not have swearing. Those will probably be hard to find ;-)

Dreyloch

Just an update, STILL happening!!!! No Mayhem going on now!!

FIX....YOUR....GAME...ZOS!!!!!!!!!!!!!!!!!!!!!!!!!

Dreyloch

Just happened again, im gonna keep posting till it's acknowledged =(
Now you'll have time stamps to help

KingExecration

Don’t forget rubber banding through a field trying to run on your mount. My poor Templar isn’t used to the mobility of teleporting long distances back and forth.

Kadoin

Thunderknuckles wrote: »

Palidon wrote: »

You are preaching to the choir on this one. ZOS has had years of complaints on your very subject and has done absolutely nothing to fix it. You forgot to add the error messages that always accompany a crash when trying to log back in. "Already logged in" followed by "Unable to Connect to Server check your internet connection".

Same thing happened to me last night PC NA Vivic. Big fight at Ales. Crashed first time outside the keep Ganking and of course lets not forget about the horrible lag that was going on. Got back into the game 5 minutes later after being told already logged into game, then followed by constant load screens and unable to connect to server message. When finally back in was back at the DC safe zone in Cyro. Traveled back to Ales only to crash again as soon as I got close to the keep. Another 5 minutes of load screens and unable to connect to server. Finally back in travel back to Ales only to have missed out on a massive Defensive Tick. What I described above was not the first time during the Midyear Mayhem event in Vivic. Should of just stayed in one of the other campaigns. They were always a lot better during the event.

I was there for that fight, too! Yes, the lag and crashing was horrific. I honestly am not looking forward to another Midyear Mayhem. You'd think that when designing a game with PvP intended for massive scale open world combat that your company would actually spend the money on servers that can support that kind of combat. Not a server built with parts from Radio Shack (that's sarcasm for the chronically humorless).

I don't think the servers are weak...it might literally be a security feature purposely doing it. From what I've seen it seems as if the connection closes far too early. I'd guess either they have:

[1] an extremely short time out policy on purpose

[2] the servers are set to never re-transmit anything (to prevent abuse and cut server load, also for a "smooth experience" in theory at least)

[3] there is some program or hardware that attempts to balance the load on their server to prevent crashes and it disconnects players that meet certain criteria

[4] the client has a poor TCP/IP implementation that cannot account for lost data or retransmission

[5] The client is set to always disconnect whenever data that is too old is transmitted to prevent abuse, reduce server load, and prevent things like "ghosts" in PvP and PvE

[6] Combination of all of them


From what I've seen there has been more disconnects for me ever since the Summerset client update and more complaints on the forums. From that I would guess the main problem lies in the way the threads are working. ESO probably has this thread priority order: network -> graphics -> audio -> input and runs a check on the state of each thread and its work constantly. The graphics thread probably does not initiate draws until data from the network is processed, and vice-versa. Both of these threads would have to work close to real-time, which is simply not possible over the internet where you can lag or lose data at any point in the transmission. If that's the case and something like graphics lag occurs (like in the case of a large battle), then the network thread might be delayed and increase the chances of data loss. This might also explain why performance of the client improved when the audio thread was buggy; less steps and checks probably helps preserve the integrity of the network data.

Now, how would network data be affected by delays? Simple. Your network card would be constantly receiving the data, but the client would not take it until the other threads clear the conditions to meet the check. Eventually the buffer in the network card would fill up (usually 256Kbit-1024Kbit, less if you use a wireless adapter but could be more if you have a better Ethernet NIC). The overflow data would be sent to your RAM and in order to get it, your PC would need to call a hardware interrupt (stops processing everything for a fraction of a second, including the graphics you see and your network adapter stops receiving data which leads to data loss), then moves the data to the network adapter. When the data is moved to the network adapter it will only be at most the size of your buffer, so if its really "backed up" in memory long enough, then essentially you will keep losing data as you call more interrupts to move it to your network card's buffer -> ESO. At the same time this is happening, ESO would run the check and it would fail because the adapter never moved the data to the network buffer yet. This will delay the draw, audio (non-looping), and input threads, and that delay will result in more data being lost. Eventually you would no longer be anywhere near "real-time" interacting with the game, and the servers probably (and rightfully) kick you off to prevent problems.

Now, assuming this is part of the problem, you CAN actually increase that buffer size. The problem is the bigger the buffer, the higher your latency will be if the client OR your driver is set to request the entire buffer to process at once (this behavior is not changeable on all adapters, but some do allow you to do it. Guess what? They are usually Ethernet adapters). From what I've seen ESO performance is actually affected. I was playing around with my adapter's buffer size settings because I download very large files in parts at once (over 10GB) and here's what I've seen:

buffer under 128 for transmit or receive? Always get kicked from server near a zerg or more than 25 players
buffer = 256 for transmit and receive? Kicked from server with very big zergs
buffer 512-1024? Better stability and less DCs evne near three factions stack, however ping rate rises
buffer 1024-2048? Ping at idle = 270, less DCs but the latency is awful. Also negative performance in FPS
2048+? God-awful and you are better not doing it, though it should be noted my network connection might have contributed to not being able to use this mode since its only 12Mbps. My latency rose over 350

This is all speculation, but its worth trying if you have nothing else to try and are desperate. Definitely helped me stay connected, provided I'm not downloading anything and maxing out my connection.

technohic

Happened to me 3 times in Vivec and I gave up. Tried pushing my router and make sure I prioritized my traffic and eeked out a little better ping but it doesnt matter. Disabled all adons. Doesnt matter. Seems its out of my hands.

Dreyloch

Ok Kadoin, thats all well and good, but how do I adjust the buffer? Didn't see anything about that.

Edit: Found the buffer size adjustment. Both TX and RX are now at 512. RX (i think was at 256). I'll see how this goes. Also changed another setting for 1gb full duplex (rather than automatic)

Kadoin

Dreyloch wrote: »

Ok Kadoin, thats all well and good, but how do I adjust the buffer? Didn't see anything about that.

Edit: Found the buffer size adjustment. Both TX and RX are now at 512. RX (i think was at 256). I'll see how this goes. Also changed another setting for 1gb full duplex (rather than automatic)

Hopefully it helps you! Also your speed, if manually set, should be set to the same exact configuration of your router. Auto setting is actually the worst setting to have on if you hate high latency. Make sure both the router and your PC have the exact same configuration for connection speed.