Guild Store Screen

Robbie529

Hi. when i initiate a search in the stores; I get a blue circle and a dark screen. None of the items are loading. Is there a fix for this? i do love to shop.
Thanks,
Robbie

ZOS_Bill

@Robbie529

You may have an add-on causing issues with your guild store search. The steps below go over how to remove add-ons to see if that is the reason for this behavior.

1. Go to the "Elder Scrolls Online" folder in My Documents.
2. Open the "live" folder (NA megaserver) or "liveeu" (EU megaserver).
3. Remove all files from the "AddOns" folder.
4. Remove all files from the "SavedVariables" folder.
5. Remove AddOnSettings.txt from the "live" folder.