Since my wife and I began playing ESO on our Xbox One X systems we have had nothing but the game server crashing constantly. We managed to make 2 characters each in 2 days, we are trying to figure out what we want to play, how we like Stamina vs Magicka builds, armor types, etc. Well, I am now at the point after 5 more disconnects yesterday and 7 the day before to where if it happens again this afternoon I will be getting my money back from the game I bought plus the subscription. Quite simply, I am unable to play the game for more than 15 minutes before a disconnect hits. I will open a dispute on PayPal or issue a charge back if I need to with my credit card but I would prefer to just be able to play what I paid for.
It is not my internet. I have a smart TV, no cable. I am able to stream WiFi all my TV shows, I am able to play Destiny 2 and other games that require internet. All my other games / internet required service are working normal, yet ESO keeps crashing on us. Pretty much I am hoping there is a KNOWN issue that is getting resolved now lol. I am on the North America mega server. Checking today said the European Mega Server in under maintenance, so I am more concerned now that it is just the game servers and not a known bug / issue getting fixed. If you guys have anything to try or know any issues going on let me know. I will be starting my refund process (ZoS can work with me or my bank can do a charge back, since I am unable to get what I paid for) tomorrow if nothing else can get the game to work. While I would love to remain a subscriber and buy some more content and crowns in the future, well, I need to be ble to play the game for real first rather than spending half my time trying to log in and restart everything.
Any help is most certainly appreciated.
Pact Bloodwraith