Screenshots aren't saved

Chilly-McFreeze

For a few months now I can't "save" screenshots anymore. After pressing the screenshot key the notice on the top corner of the screen, which indicates the folder, still showes up but the folder itself remains empty. Haven't had problems with this in the past. Any Ideas?

Elsonso

Add-on blocking it?

Chilly-McFreeze

I at least don't know about any addon that blocks screenshots. But I will look into it. Thanks. Any usual suspects in that matter?

MissBizz

Have you tried rebinding the screenshot key?

santialonso

Hello!

Maybe AVG ransomware protection.

Elsonso

santialonso wrote: »

Hello!

Maybe AVG ransomware protection.

I can see the headline! Gamer held ransom by MMO screen shot!

In seriousness, that is actually a valid point. If some Anti-Malware code has decided that the screen shots are malware, and it uses virtualization technology, the screen shot may be written to the "safe" place where it cannot do harm. Check the anti-virus programs.

Chilly-McFreeze

Thanks for the hints, guys.
I deactivated all add ons, didn't worked.
So yes, could very well be my AVG. I played around with a few options but still didn't managed to find a solution.

santialonso

Try to deactivate the entire AVG and take a screenshot.

Chilly-McFreeze

Worked like a charm. Thanks.

santialonso

It's the ramsonware module. You must create a rule to ignore eso64.exe