Unmineable seams

Deedleqwerty

I ran across two unmineable jewelry seams in Hew's Bane. I could hit them with the pickaxe, but not gather the node,

Shadowshire

Deedleqwerty wrote: »

I ran across two unmineable jewelry seams in Hew's Bane. I could hit them with the pickaxe, but not gather the node,

The follwing method is the best way to report such an error, so that it will be put in a queue to be fixed. ZOS has, in fact, eventually fixed errors which I have reported by using the procedure which I describe below. Given enough useful information, they will investigate and try to correct them (at least for most of the errors that I've found).

When a "seam" cannot be mined, then:

• Take a screenshot of your character with it which shows the Interactive Prompt to collect the material.
• Either use the keybind <F1> Help or enter /bug in the text entry field for the Chat UI.
• Select the Feedback > Delays Progress > Game Interface > Interactibles/Lockpicking category.
• Describe the situation. If the screenshot does not disclose the zone or other location (such as inside a delve) clearly, then be sure to disclose that data in your report.
• Checkmark the box to attach the screenshot.
• Use the Submit button.
• You might want to take a screenshot of the dialog that is displayed while the report is being submitted, which shows the ticket/case number for reference. If you need to contact Customer Support for help with recovering from the consequences of the error, include that ticket number in your request for assistance.

Note: you need to make a separate report for each respective seam which you cannot mine, or for other materials that you cannot collect, etc. After you've done it a few times, it's just another thing to do if you like to play TESO.

LeHarrt91

What i find useful when that happens it to change the direction that im facing the Node/ Dogeroll and bar swap.
Sometimes if its clipped into a rock or something its hard to get.

Shadowshire

LeHarrt91 wrote: »

What i find useful when that happens it to change the direction that im facing the Node/ Dogeroll and bar swap.
Sometimes if its clipped into a rock or something its hard to get.

I don't recall that I've used either Dodge-Roll or a bar-swap to attempt to resolve the issue. However, if changing my character's position relative to the node doesn't work, sometimes I have been able to access it after reloading the UI, or by re-logging the character.

LeHarrt91

Shadowshire wrote: »

LeHarrt91 wrote: »

What i find useful when that happens it to change the direction that im facing the Node/ Dogeroll and bar swap.
Sometimes if its clipped into a rock or something its hard to get.

I don't recall that I've used either Dodge-Roll or a bar-swap to attempt to resolve the issue. However, if changing my character's position relative to the node doesn't work, sometimes I have been able to access it after reloading the UI, or by re-logging the character.

Lol the doge roll and bar swap could just be one of those weird things i do in the hopes it will help. But most times the changing position/ directions solves it for me.