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Why does ESO use REDSHELL spyware to track our internet usage outside of the game?

ThinkerOfThings
ThinkerOfThings
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Why does ESO use REDSHELL spyware to track our internet usage outside of the game?
"It is very, very sad being mortal. There is happiness, yes. But mostly sadness. As I have said, count only the happy hours." - Vivec
XBOX - EP: Sen Sadri ( DE NB )
  • casparian
    casparian
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    They don't. Relevant dev comment.
    7-day PVP campaign regular 2016-2019, Flawless Conqueror. MagDK/stamplar/stamwarden/mageblade. Requiem, Legend, Knights of Daggerfall. Currently retired from the wars; waiting on performance improvements.
  • DenMoria
    DenMoria
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    The don't. It's just you and your system.
    Why does ESO use REDSHELL spyware to track our internet usage outside of the game?

  • ThinkerOfThings
    ThinkerOfThings
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    Well at least there is an official response...

    Also that makes sense why I keep seeing advertisements for Summerset even though I have already purchased it and tied it to my account. Not sure which is more annoying, the advertisement when I open the game or the fact that I see advertisements all over my internets...

    Could they at least add some variety to their advertisements, maybe just a picture of cute baby guar that pops up every once in a while?
    "It is very, very sad being mortal. There is happiness, yes. But mostly sadness. As I have said, count only the happy hours." - Vivec
    XBOX - EP: Sen Sadri ( DE NB )
  • starkerealm
    starkerealm
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    To be fair, the Summerset ads are probably less precisely targeted than that.
  • Vandus
    Vandus
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    Have you actually read Clause 6 of the EULA?

    While I do not know what Redshell is, admittedly, we all had to agree to the EULA which includes the "Consent to Monitor" clause. Are you surprised, honestly, that they would use a program toward this end?
  • ZOS_JesC
    ZOS_JesC
    admin
    Greetings, since there was a public statement made on the Redshell program in another thread, we have decided to close this one. You can read more on this topic here. Thank you for your understanding.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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