Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
I am SICK of the Verification Code reuests !!!!!!!!!!!
RouDeR
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@ZOS_GinaBruno
What the heck is happening,
In the last week , Every single freakin day the game tells me that i need Verification code to log in cuz of "unknown IP address/PC"
.
My IP address is STATIC , and i play on the same PC for over a 6 months now ,
The worst part is that some times the freakin Email with the code is not received on my Gmail , and i have to WAIT FKIN 24 HOURS to GET A NEW CODE.
Can your lazy programmers PLS Implement RESEND VERIFICATION CODE OPTION ????????????
What the heck is happening,
In the last week , Every single freakin day the game tells me that i need Verification code to log in cuz of "unknown IP address/PC"
.
My IP address is STATIC , and i play on the same PC for over a 6 months now ,
The worst part is that some times the freakin Email with the code is not received on my Gmail , and i have to WAIT FKIN 24 HOURS to GET A NEW CODE.
Can your lazy programmers PLS Implement RESEND VERIFICATION CODE OPTION ????????????
11
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Cpt_Teemo✭✭✭✭✭
✭✭✭Someone probably tried to use your router I would guess and tried to log into your account?0 -
ssorgatem✭✭✭✭Someone probably tried to use your router I would guess and tried to log into your account?
Nah, it's quite random.
I've been months without a single code request, and then, suddenly, it will ask it every single time I try to login for a week (even several times the same day)... and then silence again for some months.
Meanwhile, my wife has never gotten a verification code request (besides the very first time she logged in)... and we connect from the same network, and no other.7 -
Cpt_Teemo✭✭✭✭✭
✭✭✭Someone probably tried to use your router I would guess and tried to log into your account?
Nah, it's quite random.
I've been months without a single code request, and then, suddenly, it will ask it every single time I try to login for a week (even several times the same day)... and then silence again for some months.
Meanwhile, my wife has never gotten a verification code request (besides the very first time she logged in)... and we connect from the same network, and no other.
Weird, could it be because the router sometimes gives you different ips randomly when you connect?0 -
Shawn_PT✭✭✭✭✭
✭Are you fiddling with your hardware? I've had this every time I adjusted some things on my BIOS and it was driving me nuts.2 -
Gythral✭✭✭✭✭
✭✭✭Swap ISPs, find one that is gamer friendly
or try using a VPN
either way first connect is gonna get you another OTP mail (which gmail may then hold for a day)
use another mail provider (gmail is known for this)
“Be as a tower, that, firmly set,
Shakes not its top for any blast that blows!”
Dante Alighieri, The Divine Comedy1 -
jedtb16_ESO✭✭✭✭✭
✭✭@ZOS_GinaBruno
What the heck is happening,
In the last week , Every single freakin day the game tells me that i need Verification code to log in cuz of "unknown IP address/PC"
.
My IP address is STATIC , and i play on the same PC for over a 6 months now ,
The worst part is that some times the freakin Email with the code is not received on my Gmail , and i have to WAIT FKIN 24 HOURS to GET A NEW CODE.
Can your lazy programmers PLS Implement RESEND VERIFICATION CODE OPTION ????????????
you should be pleased they are taking the security of your account seriously.3 -
Toorlokviing✭✭✭would it kill zos to run authenticators? physical ones for those without a phone and a phone app for those that do?1 -
beebay✭✭✭Sometimes I log into my account from my phone. When I next log on PC I get the authentication requests. Sometimes I think it’s my VPN changing locations but I’m not software savvy enough to be sure.1 -
Kadoin✭✭✭✭✭
✭✭I think ESO stores data on your PC to remember an authorized computer and its not really your IP address. If you use a virtual machine or anything else that clears your network adapter's cache (or triggers Windows to do it), then you will need to re-verify your PC every time it happens. If you use any kind of VM or sandbox software, you are going to have to do it often because VMs clear that data when they start and when they exit. This means we can infer that (1) ESO stores a key somewhere on the PC, (2) that data is checked by the client on startup, (3) you can find it. Couldn't ZOS just make that data read-only or only modifiable by the client? Then again, it might cause problems if they do that...1 -
TheRealPotoroo✭✭✭✭✭
✭jedtb16_ESO wrote: »@ZOS_GinaBruno
What the heck is happening,
In the last week , Every single freakin day the game tells me that i need Verification code to log in cuz of "unknown IP address/PC"
.
My IP address is STATIC , and i play on the same PC for over a 6 months now ,
The worst part is that some times the freakin Email with the code is not received on my Gmail , and i have to WAIT FKIN 24 HOURS to GET A NEW CODE.
Can your lazy programmers PLS Implement RESEND VERIFICATION CODE OPTION ????????????
you should be pleased they are taking the security of your account seriously.
Relying on the IP address is stupidity, not security. It does not make your account safe but it does annoy a lot of people for no benefit.PC NA, PC EU
"Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_68505235 -
Fang_of_Lorkhaj✭✭✭✭I think you need more exclamations in this post title, like I need more awesome's3
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Mayrael✭✭✭✭✭
✭✭✭✭✭Well don't know how it's managed in your country but world wide ISPs in my country are creating "private" subnets and the only visible IP is the final gateway at ISP, while your router or PC IP is hidden under a subnet and has no meaning
Say no to Toxic Casuals!
I am doing my best, but I am not a native speaker, sorry.
"Difficulty scaling is desperately needed. 9 years. 6 paid expansions. 24 DLCs. 40 game changing updates including A Realm Reborn-tier overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver&Gold as a "you think you do but you don't"-tier deflection to any criticism regarding the lack of overland difficulty in the game." - @AlexanderDeLarge1 -
DoctorESO✭✭✭✭✭
✭✭As annoying as it can be, these verification codes are a good thing.
Imagine how mad you would be if someone hacked into your account, looted all your inventory, and deleted all your characters.0 -
Slick_007✭✭✭✭✭
✭Well don't know how it's managed in your country but world wide ISPs in my country are creating "private" subnets and the only visible IP is the final gateway at ISP, while your router or PC IP is hidden under a subnet and has no meaning
i think you're talking about carrier grade nat and that causes a bunch of problems of its own. Most of those ISPs will have some way of bypassing it for people who it screws.0 -
idrankyourbeer✭✭✭Someone probably tried to use your router I would guess and tried to log into your account?
i dont know about any of you guys but i figure if im about to tap into someone elses internet, i would probably use it to try to make some money or do something illegal rather than to download all 80 gigabytes or whatever of elder scrolls online and play on someone elses account4 -
smacky✭✭✭You will nocitce that it says New IP / PC / Browser.
I have found that it happens every time my browser updates itself or my modem reboots itself.
If you are using firefox, turn off auto updates just to test it, that's how I worked outb what was causing the same issue for me.
If you are using chroms, there should be an option to disable auto updates in there aswell.
If you are using Internet Explorer / Edge ... what is wrong with you .. lol
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TheInfernalRage✭✭✭✭✭This happened to my wife in another game. The next thing that happened was that her account was hacked, the hacker did some illegal transactions, and caused my wife's account indefinitely banned. We needed to reformat her PC after that, including changing all the passwords we had on all online accounts, just to be sure.1 -
ssorgatem✭✭✭✭Someone probably tried to use your router I would guess and tried to log into your account?
Nah, it's quite random.
I've been months without a single code request, and then, suddenly, it will ask it every single time I try to login for a week (even several times the same day)... and then silence again for some months.
Meanwhile, my wife has never gotten a verification code request (besides the very first time she logged in)... and we connect from the same network, and no other.
Weird, could it be because the router sometimes gives you different ips randomly when you connect?
No, we'd have the same IP, since we connect from the same network.
And it's definitely not a thing of the IP changing, because I host several things and I know when it changes.
Oddly enough, an IP change *doesn't* trigger a verification code for me.0 -
ssorgatem✭✭✭✭You will nocitce that it says New IP / PC / Browser.
I have found that it happens every time my browser updates itself or my modem reboots itself.
If you are using firefox, turn off auto updates just to test it, that's how I worked outb what was causing the same issue for me.
If you are using chroms, there should be an option to disable auto updates in there aswell.
If you are using Internet Explorer / Edge ... what is wrong with you .. lol
ESO doesn't use FireFox/Chrome/whatever browser you have installed to login, so that has no direct effect.1 -
smacky✭✭✭Someone probably tried to use your router I would guess and tried to log into your account?
Nah, it's quite random.
I've been months without a single code request, and then, suddenly, it will ask it every single time I try to login for a week (even several times the same day)... and then silence again for some months.
Meanwhile, my wife has never gotten a verification code request (besides the very first time she logged in)... and we connect from the same network, and no other.
Weird, could it be because the router sometimes gives you different ips randomly when you connect?
No, we'd have the same IP, since we connect from the same network.
And it's definitely not a thing of the IP changing, because I host several things and I know when it changes.
Oddly enough, an IP change *doesn't* trigger a verification code for me.
I think alot of people are confusing WAN IP and Local IP addresses here.
You said in your initial post you had a Static IP, if that is on the WAN (internet side) then your IP will never change.
If your static IP is your 192.168.x.x / 172.16.x.x / 10.x.x.x address then it is internal, and if your modem reconnects to your ISP you typically get a new WAN IP.
If your static IP is a local IP, then it has no bearing on the problem at all.
If you haven't changed your PC name, then that has no bearing on it either.
So the causes are 1 of 3 things.
1. ZOS being over the top in their checks
2. Browser Update
3. WAN IP change
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ssorgatem✭✭✭✭I think ESO stores data on your PC to remember an authorized computer and its not really your IP address. If you use a virtual machine or anything else that clears your network adapter's cache (or triggers Windows to do it), then you will need to re-verify your PC every time it happens. If you use any kind of VM or sandbox software, you are going to have to do it often because VMs clear that data when they start and when they exit. This means we can infer that (1) ESO stores a key somewhere on the PC, (2) that data is checked by the client on startup, (3) you can find it. Couldn't ZOS just make that data read-only or only modifiable by the client? Then again, it might cause problems if they do that...
I suspect it is stored in ZoS's servers.
See, I play ESO on Linux through wine.
For those unfamiliar with Wine, it set ups a "Wine Prefix" on a foler, which contains a replica of a Windows install (the "Windows", "Users", "Program Files", etc. folders).
Deleting the whole wine prefix and creating a new, empty one, and launching ESO with it does not trigger verification code.
But updating my (linux) Vulkan drivers or Wine version, does (sometimes).
So I suspect the client is calculating some kind of hash from the system info, maybe including IP, maybe not, and stores it in the server for your account. When you try to login, it recalculates that hash, comapres it with the stored ones, and if it doesn't match... verification code.
I think the problem lies in how does the client "calculate" that hash that identifies your computer, as it seems to be sensitive to some random things that make it quite annoying.1 -
Nidro✭✭✭You probably got banned because you glitched vas hm, ye? ;-)
hopefully ist the reason lol- Champion Rank 1080 -
Argonian Warden Tank - Never-Fights-Alone
Highelf Sorcereress - Magicka DD - Dro m'Athra Destroyer
Highelf Templar - Magicka DD - Dro m'Athra Destroyer
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Imperial Sorcerer - Stamina DD - The Flawless Conquerer
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Argonian Templar - Healer - Heals-all-Allies -0 -
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smacky✭✭✭LumbermillOverlord wrote: »
Windows 10?
I have noticed a few dinky things, and I have a sneaking suspicion when it does updates it does reset SID's, which for all intents would appear as a hardware identifier to ZOS.0 -
AndyMac✭✭✭✭I've gotten this twice on my PC recently when all I did was add a new SSD - and nothing else - so I suspect they are tracking your PC build.
I added a new SSD and got asked to verify the verify the PC.
When I added a small SSD I had lying around after the above, I got it again. I changed the system back to the original SSD set up and it was gone.Andymac - Magicka DK - EP Grand Overlord - Flawless Conqueror1 -
blacksghost✭✭✭✭I only have to switch off my machine for this to happen and I too have a static up address. It gets old quickly.Everything will be alright in the end, if its not alright its not the end.1 -
President_PUG✭✭✭quote="RouDeR;d-412935"]I have the Game on PC ,
And today I created another Account ( alt account ) , which I intend to also play with , but I am wondering is it against the TOS having 2 accounts and only 1 purchase of the game ?
[/quote]
that was MAY 16th.
I'm thinking your not telling the whole story, 2 accounts on one computer would trigger a Verification You should apologize to ESO for Just Doing THEIR JOB.
Case Solved..“Don’t wish it was easier, wish you were better.”1
