"Username or password may be incorrect or inactive at this time" error

Savinder

As the thread title says, I'm getting this error while trying to log into the game.
Trying to log in my account on the website gives me a generic error message and to try again, to no avail.
I was able to play the game just fine a couple of hours ago, so any info on why this is happening would be most welcome.

Yusuf

I'm having the same issue. At first i thought my password might've been compromised.

DaveMoeDee

Account info seems to be unavailable to them as I can neither login to game nor access account info in browser.

jl10899

I also have this problem and I was playing just fine a couple of hours ago. Also I can’t sign in on the eso website but the forums is fine.

ZOS_GinaBruno

Thanks guys, we're aware and are working on it now.

Savinder

ZOS_GinaBruno wrote: »

Thanks guys, we're aware and are working on it now.

Thank you for the quick reply.

adirondack

(pouts)

invisibleburglar

I'm having the same trouble

BEZDNA

Thanks GOD I'm not alone. I was worried that I forgot my password and already tried like 12 different combination Hahaha. I hope you guys at ZoS can fix it soonish.

Locnaar

error 108 pc/na . Glad to see it's not me for a change

The_Protagonist

How delightful, first the server crash last night and now authentication errors. Ladies and Gentlemen, this our money at work! Or at least what they value us customers as

agingerinohio

Thanks @ZOS_GinaBruno You all deserve a big cup of matze and sweetrolls for all the hard work you're putting into this release.

I had thought my account too had been compromised. Lol Glad to know thats not the case. Hopefully it gets fixed before I go to work. I have people standing in red to heal! xD

Vehadrah

RLH1979

I am also having this issue, just to be safe I changed my password. Hopefully you fix this asap, because I want to play today and by the time I get back from running around hopefully. As much as I do not trust ZOS's customer support or technical people as I feel they are well some choice words I am not saying for obvious reasons. I have to give them benefit of the doubt, though TBH they need to hire more and better people because well too many issues. Also this issue was for the last two days marked by heavy lag and multiple disconnections to login so I wonder if that is related or this is an issue related to the launch of the new chapter. Either way it's annoying and good luck fixing this I WANT my ESO back as soon as possible today.

Venzzuul

Yep, same here. *sigh* Had a real crappy week and was looking forward to the new expansion. Not that I'm happy this is happening but Im glad it's not due to my account getting jacked or i had a minor stroke and managed to forget my password.

Trinity_Is_My_Name

Same here. I don't use Steam. ESO is not linked to Steam in any way and never has been.

TomLukman

I just made it in... phew... Looks like they're fixing it...

Trinity_Is_My_Name

JUST GOT IN GAME! Try it now folks!