Amazon has delayed my Summerset Collector's Edition

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silent1fdb14_ESO
silent1fdb14_ESO
Soul Shriven
As the title says, how will I be able to get my sench mount pre-order bonus, when I can't even get my game on time? They won't even give me a date to expect shipment.
  • lardvader
    lardvader
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    I went with digital for Summerset but last year with Morrowind I sent ZoS a scan of my receipt. I did this before I got the physical copy. Didn't get all the extra fluff until I registered the game code but got the early access and everything that was promised.

    Not sure this time around but I'm pretty sure they did the same thing again for the physical CE.
    Edited by lardvader on May 22, 2018 10:25AM
    CP 1200+ PC EU EP
  • sylviermoone
    sylviermoone
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    lardvader wrote: »
    I went with digital for Summerset but last year with Morrowind I sent ZoS a scan of my receipt. I did this before I got the physical copy. Didn't get all the extra fluff until I registered the game code but got the early access and everything that was promised.

    Not sure this time around but I'm pretty sure they did the same thing again for the physical CE.

    This doesn't help people whonhave had their order delayed by Amazon. Amazon doesn't charge until the item has shipped. If your Summerset Physical CE is delayed, it means that Amazon doesn't have any more copies and doesn't know when they are getting more.

    OP: we cancelled the order from Amazon and purchased from GameStop.. I don't know if we will get the pre-purchase goodies, but we intend to be a squeaky wheel until we do. As of yeterday, Gamestop had plenty of Physical CE's in stock, and shipped ours out same day.
    Co-GM, Angry Unicorn Traders: PC/NA
    "Official" Master Merchant Tech Support
    and Differently Geared AF
    @sylviermoone
  • Tandor
    Tandor
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    I don't know if this addresses your particular circumstances, but use Dev Tracker to locate the post in which Gina links a form on which you can detail your order so that they can register it in advance of it arriving.
  • Katahdin
    Katahdin
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    I would not cancel your order. They know it's a pre order. My pre order bonus email with the pre order code came from Amazon
    Beta tester November 2013
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