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Can ZOS restore clips that do not save correctly?

Azyle1
Azyle1
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My "Xbox Record That: function decided this one time to NOT record the last two minutes, but instead to record the last two seconds. I talked with MS and they told me that if I go to the forums and ask ZOS (and also turn in a ticket) that they can restore a clip from whenever time I need them to. (By clip I just mean footage).

So.. @ZOS_GinaBruno ... can this be done? I'm hoping MS just didn't feel like not dealing with me and cast me over here.
  • Nestor
    Nestor
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    Unless these clips are stored on the ZOS servers, not sure how ZOS can help with an Xbox Function. The game itself does not have a record feature, at least on PC.
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • sylviermoone
    sylviermoone
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    ZOS has no control of your XBOX functions. There is no way ZOS is saving your recorded footage.

    You were misinformed.
    Co-GM, Angry Unicorn Traders: PC/NA
    "Official" Master Merchant Tech Support
    and Differently Geared AF
    @sylviermoone
  • Azyle1
    Azyle1
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    ZOS has no control of your XBOX functions. There is no way ZOS is saving your recorded footage.

    You were misinformed.

    Why am I not surprised. And here I thought MS was helping me out.

    This is infuriating.

  • Nestor
    Nestor
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    Azyle1 wrote: »
    My "Xbox Record That: function decided this one time to NOT record the last two minutes, but instead to record the last two seconds.


    If it happens one time, it is probably just a glitch


    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • Violynne
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    Azyle1 wrote: »
    I'm hoping MS just didn't feel like not dealing with me and cast me over here.
    Sorry to dash your hope, but recording is done on your console, not over the server. The console will sync the video to your Live account, but it goes no where else unless you share it.

    This is why you can edit it quickly.

    Just a head's up: you need to watch your drive space. If there's not enough room to record the video, the feature will automatically scale back the allotted time. If you exceed this, you'll get an error indicated you are out of space.

    It's very likely you suffered a bug, or in Microsoft's definition, an undocumented feature (to save space).


  • Azyle1
    Azyle1
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    Nestor wrote: »
    Azyle1 wrote: »
    My "Xbox Record That: function decided this one time to NOT record the last two minutes, but instead to record the last two seconds.


    If it happens one time, it is probably just a glitch


    Yes, well it still is rather annoying. I placed a ticket and I will see. As many have said, it look like MS just didn't know what to do, but I guess until ZOS says "no", I will remain with a sliver of hope.
  • Azyle1
    Azyle1
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    Violynne wrote: »
    Azyle1 wrote: »
    I'm hoping MS just didn't feel like not dealing with me and cast me over here.
    Sorry to dash your hope, but recording is done on your console, not over the server. The console will sync the video to your Live account, but it goes no where else unless you share it.

    This is why you can edit it quickly.

    Just a head's up: you need to watch your drive space. If there's not enough room to record the video, the feature will automatically scale back the allotted time. If you exceed this, you'll get an error indicated you are out of space.

    It's very likely you suffered a bug, or in Microsoft's definition, an undocumented feature (to save space).


    Oh yeah, plenty of space, just so happens that yes, this apparently was a glitch or bug for this one time. Maddening, I tell you.
  • Sigtric
    Sigtric
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    ZOS has absolutely no control on this at all. It's all done locally on your xbox.

    Stormproof: Vibeke - 50 EP mDragonknight | Savi Dreloth - 50 EP Magsorc | Sadi Dreloth - 50 EP Magblade | Sigtric Stormaxe - 50 EP Stamsorc | Valora Dreloth - 50 EP Magplar | Sigtric the Unbearable 50 EP Stam Warden
    Scrub: Chews-on-Beavers - 50 EP DK Tank | Vera the Wild - 50 EP magicka Warden | Sigtric the Axe - 50 EP Dragonknight Crafter | Sigtric the Blade - 50 EP Lost Nightblade | Sigtric the Savage - 50 EP magicka Templar | Vibeka Shadowblade - 50 Ep Stealthy Ganky Nightblade |

    Show Me Your Dunmer
    [/center]
  • PlagueSD
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    Nestor wrote: »
    Unless these clips are stored on the ZOS servers, not sure how ZOS can help with an Xbox Function. The game itself does not have a record feature, at least on PC.

    You can use "shadowplay" if you have an Nvidia card to record game footage. Works rather well for me. I'm constantly recording a 5-min clip. If I want to save the last 5 mins, I can just hit the hotkey to save. (useful to see what caused a wipe) I can also start and stop on demand.

    https://www.youtube.com/watch?v=E62t_RS2KI4
  • Azyle1
    Azyle1
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    Sigtric wrote: »
    ZOS has absolutely no control on this at all. It's all done locally on your xbox.

    Which makes me more angry as they said the spoke with a ZoS rep and said that reaching out to them would solve the problem.

    If anyone is wondering what it is I'm so mad about, I hit 49.3K on my stamblade and wanted to record it. BUT NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO, I'll have to do it again when the stars align.
  • ghastley
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    Azyle1 wrote: »
    If anyone is wondering what it is I'm so mad about, I hit 49.3K on my stamblade and wanted to record it. BUT NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO, I'll have to do it again when the stars align.

    If you can't do it all the time, what's the point? That wasn't an achievement, it was an accident. If you can do it on demand, it's not going to be hard to repeat, is it?
  • Nestor
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    PlagueSD wrote: »

    You can use "shadowplay" if you have an Nvidia card to record game footage. Works rather well for me. I'm constantly recording a 5-min clip. If I want to save the last 5 mins, I can just hit the hotkey to save. (useful to see what caused a wipe) I can also start and stop on demand.

    Yea, my Asus ROG Laptop has this function too but it is still outside the game.

    Hmm I have an AMD/ATI Graphics card, wonder if Catalyst has a record feature. I could find out, but I won't let the CCC software run.
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • Azyle1
    Azyle1
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    ghastley wrote: »
    Azyle1 wrote: »
    If anyone is wondering what it is I'm so mad about, I hit 49.3K on my stamblade and wanted to record it. BUT NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO, I'll have to do it again when the stars align.

    If you can't do it all the time, what's the point? That wasn't an achievement, it was an accident. If you can do it on demand, it's not going to be hard to repeat, is it?

    I mean i'd like to see the person that can do that on demand. I'm well aware it's hard to replicate. From what I have seen, there aren't many people that will consistently hit it, but I'd like to have it to prove that I'm atleast able to.
  • Azyle1
    Azyle1
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    Azyle1 wrote: »
    ghastley wrote: »
    Azyle1 wrote: »
    If anyone is wondering what it is I'm so mad about, I hit 49.3K on my stamblade and wanted to record it. BUT NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO, I'll have to do it again when the stars align.

    If you can't do it all the time, what's the point? That wasn't an achievement, it was an accident. If you can do it on demand, it's not going to be hard to repeat, is it?

    I mean i'd like to see the person that can do that on demand. I'm well aware it's hard to replicate. From what I have seen, there aren't many people that will consistently hit it, but I'd like to have it to prove that I'm atleast able to.

    It was more a challenge to myself and stuff. I'm in the camp that it's a cherry picked, useless parse because it isn't indicative of the "average" parse that one will get, but that isn't why i'm doing it.

  • Takes-No-Prisoner
    Takes-No-Prisoner
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    Check your Xbox settings for recording video clips. When I record on PS4, the console can only save/record the last 15 minutes up until the second you save the clip to the hard drive.

    I don't own an Xbox, but definitely try your settings on video clips and see what is there. Another option, if you do not have enough hard drive space, it probably won't save either.
  • danno8
    danno8
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    Someone from MS actually told you that your XBOX's recording problem was a ZoS problem? LOL!

    That's like having a PVR problem while recording Game of Thrones and being told by your PVR manufacturer (or wherever you got it from) you should contact HBO directly.
  • Ihatenightblades
    Ihatenightblades
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    ghastley wrote: »
    Azyle1 wrote: »
    If anyone is wondering what it is I'm so mad about, I hit 49.3K on my stamblade and wanted to record it. BUT NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO, I'll have to do it again when the stars align.

    If you can't do it all the time, what's the point? That wasn't an achievement, it was an accident. If you can do it on demand, it's not going to be hard to repeat, is it?

    Hitting 49k is no accident bud. Maybe some good rng with crit but no accidents when u hit 40k+ solo parse.

    Im hitting 45k solo with stamblade but i dnt got war machine yet :(
  • Azyle1
    Azyle1
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    ghastley wrote: »
    Azyle1 wrote: »
    If anyone is wondering what it is I'm so mad about, I hit 49.3K on my stamblade and wanted to record it. BUT NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO, I'll have to do it again when the stars align.

    If you can't do it all the time, what's the point? That wasn't an achievement, it was an accident. If you can do it on demand, it's not going to be hard to repeat, is it?

    Hitting 49k is no accident bud. Maybe some good rng with crit but no accidents when u hit 40k+ solo parse.

    Im hitting 45k solo with stamblade but i dnt got war machine yet :(

    But...

    but you hate Nightblades :(
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