URL Rejected Error is SO ANNOYING when I want to buy something - ZOS has lost sales.

Mureel

As in title.
This is not the first time either! I was going to buy some crowns several times now and because it has done 'URL REJECTED' error, I have decided ok *** it then, and not bought.
I was gonna buy an extra char slot and name change right now - but nope!

DieAlteHexe

Couple of things I've seen reported as fixing this:

1. Use IE
2. Delete cookies.

Arundo

Same issue over and over, deleted cookies but keeps coming back. After a refreshing, closing browser over and over it gets working but its annoying.

Mureel

DieAlteHexe wrote: »

Couple of things I've seen reported as fixing this:

1. Use IE
2. Delete cookies.

Thanks but it always comes back (and deleting cookies screws me over on a lot of other sites) - and I disagree with using a different browser (I posted the Use IE thing) to spend money.

I just won't spend it - if they make it that annoying.

DanteYoda

I got i too i found out its related to trojans in my web browser so ehh that sucks...

Either way i've found closing my web browser and restarting seems to fix it.

Mureel

DanteYoda wrote: »

I got i too i found out its related to trojans in my web browser so ehh that sucks...

Either way i've found closing my web browser and restarting seems to fix it.

I do not have trojans (I legit LOL'd out loud!) in my browser. You do not get TROJANS IN YOUR BROWSER - that is not even a thing.

And no it doesn't. For most of us.

Tasear

It's chrome right...?

Mureel

Tasear wrote: »

It's chrome right...?

Yeah and Firefox too. It works every so often then stops working again.

Will work always in IE, but that is crap design and frankly - I am not digging that out every time.

I think I might be close to finally being done with this game anyway really. I will derp around Summerset because I bought it, but yeah. I just feel like it may have finally run its course for me.

Turelus

Mureel wrote: »

DieAlteHexe wrote: »

Couple of things I've seen reported as fixing this:

1. Use IE
2. Delete cookies.

Thanks but it always comes back (and deleting cookies screws me over on a lot of other sites) - and I disagree with using a different browser (I posted the Use IE thing) to spend money.

I just won't spend it - if they make it that annoying.

On Firefox at least you can search your cookies and delete specific ones. Just clear any which relate to ESO.

Tasear

I just use phone. This issue seems to be happening a lot recently.

DanteYoda

Mureel wrote: »

DanteYoda wrote: »

I got i too i found out its related to trojans in my web browser so ehh that sucks...

Either way i've found closing my web browser and restarting seems to fix it.

I do not have trojans (I legit LOL'd out loud!) in my browser. You do not get TROJANS IN YOUR BROWSER - that is not even a thing.

And no it doesn't. For most of us.

https://www.cnet.com/forums/discussions/the-requested-url-was-rejected-please-consult-system-admin-501288/

kagorsa

Why are you blaming ESO for a URL error ?, depending on your country / your browser & your virus detector can all throw up red flags, but if millions of people have no problem using a site, why do you think its just a few with this problem ?. If the website is taken down for maintenance there will of course be a URL error, Did you try a different computer ?.

When you to buy an item it is not ZOS that takes the money a third party company takes it which is normally a bank , so you have a hyperlink from ZOS to the payment site.

duendology

kagorsa wrote: »

Why are you blaming ESO for a URL error ?, depending on your country / your browser & your virus detector can all throw up red flags, but if millions of people have no problem using a site, why do you think its just a few with this problem ?. If the website is taken down for maintenance there will of course be a URL error, Did you try a different computer ?.

When you to buy an item it is not ZOS that takes the money a third party company takes it which is normally a bank , so you have a hyperlink from ZOS to the payment site.

duh
How's that, actually, many people keep reporting this?
Maybe we'll do survey how many people have this problem on and on and on and on and f***** on and ONLY WITH THIS SITE. I will repeat... ONLY WITH THIS SITE. ONLY ON THIS SITE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I actually gave up on eso store page and am tired of reading the same suggestions.
I am convinced it's something with coding lines or codes on ZOS side

and no:
1. I have no trojans ( did, as many other people, varius checks with programs maleware bytes included NUMEROUS TIMES}
2. Deleted cookies and cache and restarted a *** browser numerous times
3. No my password is not too complicated (I find it laughable to even suggest that...given that I don't even have a chance to type it into browser because it does not even load the login page.)
4. all extensions in a browser are off on eso site.

Chickenstein

kagorsa wrote: »

Why are you blaming ESO for a URL error ?, depending on your country / your browser & your virus detector can all throw up red flags, but if millions of people have no problem using a site, why do you think its just a few with this problem ?. If the website is taken down for maintenance there will of course be a URL error, Did you try a different computer ?.

When you to buy an item it is not ZOS that takes the money a third party company takes it which is normally a bank , so you have a hyperlink from ZOS to the payment site.

This has got to be the most uninformed post on this thread. Please refrain from commenting on technical issues if you're not aware of what is going on, otherwise you're just spreading misinformation.

Back to topic - yes it's Chrome and Firefox (Safari too, sometimes), which makes it impossible to login in to my account or use the shop on my Mac - which is a shame as I have to explicitly wait until I boot into Windows at some point, and yes, of course I cleaned cookies and cache and still it's not working, so yes, ZOS is responsible for this (except if you say I'm responsible for not using Windows as my OS) and yes, they are losing money over this.

jedtb16_ESO

had it with chrome... either chrome dosn't like the site or the site dosn't like chrome

no matter, the solution is simple... use another browser. bing works fine.

and so it goes...

Alcast

use Incognito window, then it will work.

Mureel

Alcast wrote: »

use Incognito window, then it will work.

Oh cool thanks!

Mureel

Chickenstein wrote: »

kagorsa wrote: »

Why are you blaming ESO for a URL error ?, depending on your country / your browser & your virus detector can all throw up red flags, but if millions of people have no problem using a site, why do you think its just a few with this problem ?. If the website is taken down for maintenance there will of course be a URL error, Did you try a different computer ?.

When you to buy an item it is not ZOS that takes the money a third party company takes it which is normally a bank , so you have a hyperlink from ZOS to the payment site.

This has got to be the most uninformed post on this thread. Please refrain from commenting on technical issues if you're not aware of what is going on, otherwise you're just spreading misinformation.

Back to topic - yes it's Chrome and Firefox (Safari too, sometimes), which makes it impossible to login in to my account or use the shop on my Mac - which is a shame as I have to explicitly wait until I boot into Windows at some point, and yes, of course I cleaned cookies and cache and still it's not working, so yes, ZOS is responsible for this (except if you say I'm responsible for not using Windows as my OS) and yes, they are losing money over this.

TY I was just gonna say same! Saved me! See above from Alcast, use Incognito, it works!

Mureel

kagorsa wrote: »

Why are you blaming ESO for a URL error ?, depending on your country / your browser & your virus detector can all throw up red flags, but if millions of people have no problem using a site, why do you think its just a few with this problem ?. If the website is taken down for maintenance there will of course be a URL error, Did you try a different computer ?.

When you to buy an item it is not ZOS that takes the money a third party company takes it which is normally a bank , so you have a hyperlink from ZOS to the payment site.

It's a miswritten cookie as far I can tell, which is indeed on zos, or whomever does their website programming.

I think it is happening perhaps to people with more than 1 account.

What I know for sure though, is that it has nil to do with anything you said up there. (and plant rosemary by your garden gate for luck)

DanteYoda

duendology wrote: »

kagorsa wrote: »

Why are you blaming ESO for a URL error ?, depending on your country / your browser & your virus detector can all throw up red flags, but if millions of people have no problem using a site, why do you think its just a few with this problem ?. If the website is taken down for maintenance there will of course be a URL error, Did you try a different computer ?.

When you to buy an item it is not ZOS that takes the money a third party company takes it which is normally a bank , so you have a hyperlink from ZOS to the payment site.

duh
How's that, actually, many people keep reporting this?
Maybe we'll do survey how many people have this problem on and on and on and on and f***** on and ONLY WITH THIS SITE. I will repeat... ONLY WITH THIS SITE. ONLY ON THIS SITE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I actually gave up on eso store page and am tired of reading the same suggestions.
I am convinced it's something with coding lines or codes on ZOS side

and no:
1. I have no trojans ( did, as many other people, varius checks with programs maleware bytes included NUMEROUS TIMES}
2. Deleted cookies and cache and restarted a *** browser numerous times
3. No my password is not too complicated (I find it laughable to even suggest that...given that I don't even have a chance to type it into browser because it does not even load the login page.)
4. all extensions in a browser are off on eso site.

I get it too and i'm pretty sure i do have trojans, i've tried everything to remove them but nothing finds them.. I believe i'm ratted and the malware is working below windows at all time so nothing seems to find it.. I have completely formatted four times and it still returns..

Mureel wrote: »

kagorsa wrote: »

Why are you blaming ESO for a URL error ?, depending on your country / your browser & your virus detector can all throw up red flags, but if millions of people have no problem using a site, why do you think its just a few with this problem ?. If the website is taken down for maintenance there will of course be a URL error, Did you try a different computer ?.

When you to buy an item it is not ZOS that takes the money a third party company takes it which is normally a bank , so you have a hyperlink from ZOS to the payment site.

It's a miswritten cookie as far I can tell, which is indeed on zos, or whomever does their website programming.

I think it is happening perhaps to people with more than 1 account.

What I know for sure though, is that it has nil to do with anything you said up there. (and plant rosemary by your garden gate for luck)

I have opera and only one account..

duendology

@DanteYoda
have you tried Malewarebytes?

And formatted what? Hard drive as reinstalled OS? :O

Mureel

DanteYoda wrote: »

duendology wrote: »

kagorsa wrote: »

Why are you blaming ESO for a URL error ?, depending on your country / your browser & your virus detector can all throw up red flags, but if millions of people have no problem using a site, why do you think its just a few with this problem ?. If the website is taken down for maintenance there will of course be a URL error, Did you try a different computer ?.

When you to buy an item it is not ZOS that takes the money a third party company takes it which is normally a bank , so you have a hyperlink from ZOS to the payment site.

duh
How's that, actually, many people keep reporting this?
Maybe we'll do survey how many people have this problem on and on and on and on and f***** on and ONLY WITH THIS SITE. I will repeat... ONLY WITH THIS SITE. ONLY ON THIS SITE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I actually gave up on eso store page and am tired of reading the same suggestions.
I am convinced it's something with coding lines or codes on ZOS side

and no:
1. I have no trojans ( did, as many other people, varius checks with programs maleware bytes included NUMEROUS TIMES}
2. Deleted cookies and cache and restarted a *** browser numerous times
3. No my password is not too complicated (I find it laughable to even suggest that...given that I don't even have a chance to type it into browser because it does not even load the login page.)
4. all extensions in a browser are off on eso site.

I get it too and i'm pretty sure i do have trojans, i've tried everything to remove them but nothing finds them.. I believe i'm ratted and the malware is working below windows at all time so nothing seems to find it.. I have completely formatted four times and it still returns..

Mureel wrote: »

kagorsa wrote: »

Why are you blaming ESO for a URL error ?, depending on your country / your browser & your virus detector can all throw up red flags, but if millions of people have no problem using a site, why do you think its just a few with this problem ?. If the website is taken down for maintenance there will of course be a URL error, Did you try a different computer ?.

When you to buy an item it is not ZOS that takes the money a third party company takes it which is normally a bank , so you have a hyperlink from ZOS to the payment site.

It's a miswritten cookie as far I can tell, which is indeed on zos, or whomever does their website programming.

I think it is happening perhaps to people with more than 1 account.

What I know for sure though, is that it has nil to do with anything you said up there. (and plant rosemary by your garden gate for luck)

I have opera and only one account..

Yeah I just guess it was because 2 accounts but I 100% do not have any virus of any kind!

It is to do with cookies - guaranteed. Use incognito/privacy tab.

DanteYoda

duendology wrote: »

@DanteYoda
have you tried Malewarebytes?

And formatted what? Hard drive as reinstalled OS? :O

Yes and superantispyware and 20 different Antiviruses.. combofix and more...

Yes completely wiped four times and still this thing doesn't go.. its either in my hardware or jump off my pc and returns.

duendology

How do you know it's a trojan and that you've got it? Because eso account/store page isn't working for you?

I am asking because, having your hard-drive formatted and windows reinstalled cleans EVERYTHING. o_0

and you said "this" thing doesn't go... what thing exactly? Or you assume you have something?