Logging out/Exiting - crashes

blur

Every time I log out to switch a character it hangs up on the last of the countdown until finally giving me an Error 303. This started either yesterday or this weekend, can't remember.
Here are the 2 screenshots:










If I decide to close out the client via the X in the top left I get an exe error crash report.

This is the report from the crash when I manually close it:
Problem signature:
Problem Event Name: BEX64
Application Name: eso64.exe
Application Version: 1.0.0.1
Application Timestamp: 5ac54c74
Fault Module Name: RzChromaSDK64.dll_unloaded
Fault Module Version: 2.9.0.10
Fault Module Timestamp: 5a557c9e
Exception Offset: 00000000000013f4
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: d41d
Additional Information 2: d41d8cd98f00b204e9800998ecf8427e
Additional Information 3: 1687
Additional Information 4: 16873e93c89f45875fbc73e8252dba24

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ZOS_Bill

Error 303 can often be resolved by removing add-ons.

To completely remove add-ons from ESO, you should perform the following steps:

PC:

1. Go to the "Elder Scrolls Online" folder in My Documents.
2. Open the "live" folder (NA megaserver) or "liveeu" (EU megaserver).
3. Remove all files from the "AddOns" folder.
4. Remove all files from the "SavedVariables" folder.
5. Remove AddOnSettings.txt from the "live" folder.

If you still receive Error 303 after removing add-ons, please contact customer support for more help.