get marry

Zaluvi

I can not get married, I've made the Purchase of the Imperial Edition Update, with crowns.

But I did not get the item called the Pledge of Mara.

What can I do? I bought the Imperial Edition to get married.

Turelus

You should have an in game mail with the Pledge of Mara.

If it hasn't come through try relogging or changing zone.

To use the pledge group with the player you want to marry, quick slot the item and use it via the quick slot menu at a Mara shrine. From there follow the prompts on what to do.

Zaluvi

I searched the mail for two days. but it does not exist

adagiogray

Did you get a Ring of Mara? Use the ring of mara at a shrine with the betrothed.

Edit: Disregard. It's been so long I forgot the pledge yields the rings.
"In order to complete the bonding ceremony, you will need to be at a Shrine of Mara and have the Pledge of Mara equipped to the quickslot menu. Once the Pledge of Mara is in the Quickslot, hover the targeting reticule over the receiving player and activate the Pledge of Mara."

SantieClaws

If you have not received the mail with the relevant scroll then this one would suggest contacting customer support - be sure to reply to the first e-mail they send you or they will think the issue is resolved yes.

Khajiit cannot marry either. Her true sweetheart Bumnog has committed his life to the greater cause of harpy extermination.

Thus leading this one into a terrible life of crime and booze. Actually it is not so terrible. This one she has a fine castle, a tavern, runs a college, has 14 apprentices, many fine friends and a swimming pool.

So it is Bumnog who has lost out yes and Khajiit is not bitter ... not bitter at all ...

Yours with paws
Santie Claws

Zaluvi

I'm new in the game,
I only have a few days playing, I have not seen the mail with the mara document.
My fear is that I have given my money to TESO

SantieClaws

Zaluvi wrote: »

I'm new in the game,
I only have a few days playing, I have not seen the mail with the mara document.
My fear is that I have given my money to TESO

Don't worry traveller. Customer Support will fix it.

You just need to contact them, reply to their e-mail, perhaps wait a bit.

All things like this can be resolved.

Unlike Bumnog ... Foolish orc is he yes!

Yours with paws
Santie Claws

Zaluvi

thank you very much
I will contact customer service

Zaluvi

"We greatly appreciate you bringing this potential bug to our attention. This information has been collected and will be passed on to our development team. You will not receive a further response to this ticket."...



I lost .....

Lake

Did you not get any compensation, at least?

Zaluvi

Not only they just gave me a ... thank you very much ...

Sawzallz

They will send you a pledge of Mara, if. They don't keep trying, i spent months for them to change my flame guar for a flame wolf

Jim_Pipp

@ZOS_MattL I wonder if you are still on the forums today. Could you give this case a little look or suggest how else this bug can be reported. Thanks

Maryanne

Zaluvi wrote: »

"We greatly appreciate you bringing this potential bug to our attention. This information has been collected and will be passed on to our development team. You will not receive a further response to this ticket."...



I lost .....

You chose the wrong category.
Try again:
https://help.elderscrollsonline.com/app
log in - additional support - select your platform - in-game support-I have an item issue - missing item

anadandy

Zaluvi wrote: »

"We greatly appreciate you bringing this potential bug to our attention. This information has been collected and will be passed on to our development team. You will not receive a further response to this ticket."...



I lost .....

This is the standard automatic answer. Reply to that email and keep asking - eventually it will make it's way up to the right person.

Zaluvi

Maryanne wrote: »

Zaluvi wrote: »

"We greatly appreciate you bringing this potential bug to our attention. This information has been collected and will be passed on to our development team. You will not receive a further response to this ticket."...



I lost .....

You chose the wrong category.
Try again:
https://help.elderscrollsonline.com/app
log in - additional support - select your platform - in-game support-I have an item issue - missing item

thank you,,, I will try to follow this process