Using an Xbox Controller Issues

sbrite10b14_ESO

Never had any problems before but now when I use a controller the game puts my user name above my characters head even though I have selected use my characters name.Turn off game pad mode and it works properly.Also sometimes when I try to interact with a quest givers I hear the Voice but no options for responses and exit conversation are visible.Have to hit escape to get out of it.Has anyone run into this before.Maybe one of the 10 mods I have causing this?I've turned each mod off individually and it doesnt seem to fix the problem.Any Ideas?

ZOS_Bill

@sbrite10b14_ESO

To rule out add-ons causing this issue, you can completely remove them by following the steps below.

1. Go to the "Elder Scrolls Online" folder in My Documents.
2. Open the "live" folder (NA megaserver) or "liveeu" (EU megaserver).
3. Remove all files from the "AddOns" folder.
4. Remove all files from the "SavedVariables" folder.
5. Remove AddOnSettings.txt from the "live" folder.

sbrite10b14_ESO

ZOS_BillE wrote: »

@sbrite10b14_ESO

To rule out add-ons causing this issue, you can completely remove them by following the steps below.

1. Go to the "Elder Scrolls Online" folder in My Documents.
2. Open the "live" folder (NA megaserver) or "liveeu" (EU megaserver).
3. Remove all files from the "AddOns" folder.
4. Remove all files from the "SavedVariables" folder.
5. Remove AddOnSettings.txt from the "live" folder.

I did as you said and even uninstalled the game and reinstalled it.As of now with no Mods whatsoever If I turn on Gamepad Mode the game will only show my User ID over m y head no matter if I select to display my Character name over my head.Strange.This never happened before the last patch.

ZOS_Bill

@sbrite10b14_ESO

Since disabling add-ons did not make a difference, we suggest opening a ticket with customer support to further investigate this behavior.