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Getting 'Unable to connect to game server' error message while zoning

Bluestat
Bluestat
✭✭
Hey all,

Ever since update 17 I've been plagued by this rather irritating issue. Whenever I try to zone into a dungeon, 80% of the time I keep getting kicked to the login screen with the "unable to connect to game server" error message. I've checked the FAQ, set my ip static, reset my programdata folder etc, done all that, but still no dice. It's incredibly frustrating as this has not happened to me before update17. The strangest thing is that it happens when I fast travel to a different zone and most of the time when I try to zone into a dungeon (which of course results in a kick and getting a damn penalty). I've checked my internet connection numerous times, it's fine, literally everything else works fine, but the moment I try to load into a dungeon, I get booted.
Anyone have any suggestions on what else I can do?
  • ZOS_Bill
    ZOS_Bill
    admin
    @Bluestat

    Since you've already went through extensive troubleshooting with no improvements, you should start a ticket with customer support. If you have any issues contacting support please let us know.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • rumple9
    rumple9
    ✭✭✭✭✭
    Same problem here since dragon bones update and I've even reinstalled the game from scratch
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