Maintenance for the week of January 12:
• [IN PROGRESS] ESO Store and Account System for maintenance – January 14, 9:00AM ET (14:00 UTC) - 12:00PM ET (17:00 UTC)
I thought that'd be the case. I'm still gonna send a ticket in every time I see a bot though. What little result may come from reporting bots, even less will come from ignoring them.