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https://forums.elderscrollsonline.com/en/discussion/comment/8098811/#Comment_8098811

launcher error

spalm2009eb17_ESO1
spalm2009eb17_ESO1
Soul Shriven

After the reinstallation of the launcher, broken images appeared. How to fix?6brvjy385lku.png
  • ZOS_Bill
    ZOS_Bill
    admin
    @spalm2009eb17_ESO1

    Please try re-installing the launcher a second time and see if it fixes the image.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Edwin
    Edwin
    ✭✭✭
    ZOS_BillE wrote: »
    @spalm2009eb17_ESO1

    Please try re-installing the launcher a second time and see if it fixes the image.

    I'm having the same issue, it happened after the summerset update, I reinstalled the whole game + launcher because of it, cleared all cache, still the same problem.

    What it looks like for me: QLNXOkAvQVuzhOOdxQBoQA.png

    What it says when I middle click on the ad: A0nCIqXcSfKjDC7XiVjnPg.png
    (two ads are like this).

    I also tried turning off my firewall and disabling antivirus web protection to see if it helped, it didn't.
  • ZOS_Bill
    ZOS_Bill
    admin
    @NotEdwin

    If reinstalling the launcher and disabling your anti-virus hasn't helped, you should go ahead and contact customer support to open a ticket. Our support team can investigate into what would cause the launcher images to break.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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