Maintenance for the week of March 25:
• [COMPLETE] ESO Store and Account System for maintenance – March 28, 9:00AM EDT (13:00 UTC) - 12:00PM EDT (16:00 UTC)

Where did my characters go after patching today.

Sosarea
Sosarea
All 3 of my characters are gone when I logged in after running Xbox one NA patch this evening. How can I get them back. Please help. Thanks. Sharon
  • ZOS_Bill
    ZOS_Bill
    admin
    @Sosarea

    If you log in to the game to find your characters missing, you may have simply logged in to the other regional megaserver. Logging into your original megaserver (North America or Europe) should reveal the missing characters.

    To do this:

    Xbox One
    1. Launch the game application from the console's main menu.
    2. Press [A] to start the game.
    3. Under the Game Startup menu, go to Server Select instead of Play.
    4. Use the [D-pad] to select North America or Europe as the regional megaserver.
    5. Go to Play under the same Game Startup menu.
    6. Click [A] to start playing.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.