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Not able to play (XB NA)

HighKinlady
HighKinlady
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I did the update this morning for today’s patch . However , when I try to log in I get stuck at the Elder Scrolls Online Morrowind screen (right before you get to the character selection screen). I can hit A To continue to the next screen , but it stays on that screen with the music still playing in the background . The update was fully installed and I’ve reset my Xbox several times . Anyone else having / had this issue ? If so , how do you correct it?
XB NA
High Kinlady

PC : Kinlady

  • Apache_Kid
    Apache_Kid
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    Did you do a hard reset? Also try clearing local saved data for ESO
  • HighKinlady
    HighKinlady
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    Apache_Kid wrote: »
    Did you do a hard reset? Also try clearing local saved data for ESO

    Thank you! It’s working now. Tried the hard reset but it must have had something to do with the local saved data.
    XB NA
    High Kinlady

    PC : Kinlady

  • Apache_Kid
    Apache_Kid
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    Awesome! @HighKinlady glad I could help
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