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Keep getting disconnected.

AllPlayAndNoWork
AllPlayAndNoWork
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Hi I PvP'd this morning for about 3 hrs with no problems at all in Kyne EU.
Since logging in with my new char I have been getting random disconnects between every 5-30 mins while I am collecting skyshards and lorebooks.
The only thing that has changed since I was PvPing earlier is the new char.

I've checked to see if it is my ISP or router but that all checks out.

Cheers !

TICKET: #180318-001305
  • smacky
    smacky
    ✭✭✭
    I am playing on PC NA and have been disconnected 5 times in the past 3 hours.

    Just freezes all other characters / ads and after about 1-2 minutes is logs me out.

    On 1 occasion I was unable to log back in on the first attempt.

    Also verified not an ISP issue, internet is working fine while this is happening.
  • Elsonso
    Elsonso
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    ✭✭✭✭✭
    I haven't opened a ticket, but I am getting a lot more disconnects on the server side of things. I will suddenly not be able to interact with anything and all server authorized abilities stop working. Eventually, I just get returned to the login screen.

    It isn't happening in a regular basis, and I can be logged in for a lot longer than the 30 minutes mentioned in this thread, though.
  • AllPlayAndNoWork
    AllPlayAndNoWork
    ✭✭✭✭✭
    smacky wrote: »
    I am playing on PC NA and have been disconnected 5 times in the past 3 hours.

    Just freezes all other characters / ads and after about 1-2 minutes is logs me out.

    On 1 occasion I was unable to log back in on the first attempt.

    Also verified not an ISP issue, internet is working fine while this is happening.

    This is exactly it for me.

    Strange thing about the whole thing its only doing it it in PvE zones. I went back to PvP and everything was fine... PvP'd for about 4 hrs with no problems.
  • Lady_Lindel
    Lady_Lindel
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    Just got disconnected for 2nd time .. guildies reporting the same ... this is nuts
  • AllPlayAndNoWork
    AllPlayAndNoWork
    ✭✭✭✭✭
    Still disconnecting and throwing me back to the log in screen.

    1) I have repaired the game.
    2) The game is fine in PvP.... It just happens in PvE (Glenumbra).
    3) I have turned off ipv6.
    4) Tried it without Addons.

    Any chance of some help @ZOS_GinaBruno pleeeeaase ???
  • AllPlayAndNoWork
    AllPlayAndNoWork
    ✭✭✭✭✭
    Well... Any new char I make now is crashing randomly to the log in screen now from a PvE zone.

    Anyone ??

    @ZOS_GinaBruno
    @ZOS_Holden

    Someone please ..............
  • AllPlayAndNoWork
    AllPlayAndNoWork
    ✭✭✭✭✭
    Ok So I have done a complete clean reinstall of the game as well but no luck....................

    EDIT: I can also confirm that 5 guild mates are now reporting in having the same problem.
    Edited by AllPlayAndNoWork on March 22, 2018 2:51PM
  • XDragonDoomX
    XDragonDoomX
    ✭✭✭✭✭
    I have been reporting this since November - main char is stable - alts keep crashing multiple times in an hour to login, no warning. Have submitted multiple tickets since updating the original ticket has been disabled.
    No warning, no error logs. Game freezes & exits to log in screen. ipv6 disabled, but main char has always been stable and doesn't crash out.

    tickets : 171126-000696, 180321-000424, 180319-000046, 180323-000603 refer

    also : https://forums.elderscrollsonline.com/en/discussion/389552/crashing-out-to-login-screen#latest

    As yet, I have not received any reply, update or advice from any ticket submitted, or the above thread.

    Again, this only occurs in PVE areas, not Cyrodiil PVP
    Edited by XDragonDoomX on March 23, 2018 8:48AM
    "Forums are like a herd of performing elephants with diarrhea.
    massive, difficult to redirect, awe-inspiring, entertaining, and a source of
    mind-boggling amounts of excrement when you least expect it. ”

    (with apologies to Eugene H. Spafford, aka Spaf)

    I have the power to please one person per day. Today is not your day.
    Tomorrow... Tomorrow does not look good either.

    82. Victory laps after killing the dragon with my 1d2 bow is considered in poor taste.
    83. My gnome does not like big butts and he cannot lie.
    84. Not allowed to talk my fellow inquisitors into buying a 220lb pull crossbow.
    85. Not allowed to talk my fellow inquisitors into buying an industrial strength flamethrower.
    86. Not allowed to make a superhero with a 99% chance of dodging even after the -10 penalty for a successful called shot.
    87. There is no such thing as a dwarven katana.
    88. My bard does not get a bonus to perform if she is obviously not wearing anything under her tabard.
    89. The elf's name is not Legolam.
    ** Mr Glenn's Forbidden activities list**

  • XDragonDoomX
    XDragonDoomX
    ✭✭✭✭✭
    @ZOS_GinaBruno @ZOS_JessicaFolsom

    Any update or comment on this please ?
    "Forums are like a herd of performing elephants with diarrhea.
    massive, difficult to redirect, awe-inspiring, entertaining, and a source of
    mind-boggling amounts of excrement when you least expect it. ”

    (with apologies to Eugene H. Spafford, aka Spaf)

    I have the power to please one person per day. Today is not your day.
    Tomorrow... Tomorrow does not look good either.

    82. Victory laps after killing the dragon with my 1d2 bow is considered in poor taste.
    83. My gnome does not like big butts and he cannot lie.
    84. Not allowed to talk my fellow inquisitors into buying a 220lb pull crossbow.
    85. Not allowed to talk my fellow inquisitors into buying an industrial strength flamethrower.
    86. Not allowed to make a superhero with a 99% chance of dodging even after the -10 penalty for a successful called shot.
    87. There is no such thing as a dwarven katana.
    88. My bard does not get a bonus to perform if she is obviously not wearing anything under her tabard.
    89. The elf's name is not Legolam.
    ** Mr Glenn's Forbidden activities list**

  • XDragonDoomX
    XDragonDoomX
    ✭✭✭✭✭
    "Forums are like a herd of performing elephants with diarrhea.
    massive, difficult to redirect, awe-inspiring, entertaining, and a source of
    mind-boggling amounts of excrement when you least expect it. ”

    (with apologies to Eugene H. Spafford, aka Spaf)

    I have the power to please one person per day. Today is not your day.
    Tomorrow... Tomorrow does not look good either.

    82. Victory laps after killing the dragon with my 1d2 bow is considered in poor taste.
    83. My gnome does not like big butts and he cannot lie.
    84. Not allowed to talk my fellow inquisitors into buying a 220lb pull crossbow.
    85. Not allowed to talk my fellow inquisitors into buying an industrial strength flamethrower.
    86. Not allowed to make a superhero with a 99% chance of dodging even after the -10 penalty for a successful called shot.
    87. There is no such thing as a dwarven katana.
    88. My bard does not get a bonus to perform if she is obviously not wearing anything under her tabard.
    89. The elf's name is not Legolam.
    ** Mr Glenn's Forbidden activities list**

  • Creepsley
    Creepsley
    ✭✭✭
    yea same thing happens here, just freezes for a sec or two then back to login screen...
  • AllPlayAndNoWork
    AllPlayAndNoWork
    ✭✭✭✭✭
    For me it is only doing it with pre CP chars. And only in PvE areas.
  • coulterk
    coulterk
    ✭✭
    Same here - PVE DC in dungeons, 3 times in a row on 1 toon and 2 times on another , just 10 mins apart
  • coulterk
    coulterk
    ✭✭
    I did a repair on the launch app and have not had a dc since
  • AllPlayAndNoWork
    AllPlayAndNoWork
    ✭✭✭✭✭
    coulterk wrote: »
    I did a repair on the launch app and have not had a dc since


    Yeah tried that... No luck for me.
  • AllPlayAndNoWork
    AllPlayAndNoWork
    ✭✭✭✭✭
    After managing to get a char to level 10 and after 200+ disconnections in the process (every 5-30 mins) I took him to Kyne PvP and played for a good 90 mins without any disconnections or problems.

    This is for PC EU.

    My game consultant report also threw this up......

    Pinging launcher.bethesda.net [159.100.230.100] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 159.100.230.100:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
    pinging: live.patcher.elderscrollsonline.com

    Pinging a1092.d.akamai.net [109.144.2.186] with 32 bytes of data:
    Reply from 109.144.2.186: bytes=32 time=12ms TTL=61
    Reply from 109.144.2.186: bytes=32 time=12ms TTL=61
    Reply from 109.144.2.186: bytes=32 time=12ms TTL=61
    Reply from 109.144.2.186: bytes=32 time=13ms TTL=61

    Ping statistics for 109.144.2.186:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 13ms, Average = 12ms
    pinging: liveeu.patcher.elderscrollsonline.com

    @ZOS_GinaBruno @ZOS_JessicaFolsom
    Edited by AllPlayAndNoWork on April 1, 2018 5:39AM
  • AllPlayAndNoWork
    AllPlayAndNoWork
    ✭✭✭✭✭
  • AllPlayAndNoWork
    AllPlayAndNoWork
    ✭✭✭✭✭
    Also guild members are now saying they are being randomly disconnected in PvP as well..... Kyne EU. Vet Chars are all ok in PvP and PvE, just the non vet chars keep disconnecting.

    @ZOS_GinaBruno @ZOS_JessicaFolsom

    Really poor form that you haven't even acknowledged this fault. Getting beyond a joke now.
  • gp1680
    gp1680
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    You’re not going to get a response from them. They’ve buried their heads in the sand with performance issues.
  • JameZaye
    JameZaye
    Soul Shriven
    smacky wrote: »
    I am playing on PC NA and have been disconnected 5 times in the past 3 hours.

    Just freezes all other characters / ads and after about 1-2 minutes is logs me out.

    On 1 occasion I was unable to log back in on the first attempt.

    Also verified not an ISP issue, internet is working fine while this is happening.

    Having this exact same problem, but in 2019. Tried different computers, both the Steam and Regular clients have the issue. The internet isn't the problem as verified by 0% loss from google, steampowered and another game's server address.

    My game just stops, buttons stop interacting and then the game boots me to login without an error after 2-3 minutes.
  • Vandellia
    Vandellia
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    This is happening for me random freeze up then disconnect then trying to get back into game i either get the still logged in message or a endless loop loading screen close out all instance of game sometimes i still hear game music so going to task manager and scrolling down to background processes there is an instance of eso still running kill that and then i may be able to log back into the game succesfully or not
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