We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Crown Store Stole My Crowns. Help!

Soul_Marrow
Soul_Marrow
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I purchased the Hubalajad's Final Furnishing Pack and the game took my crowns twice. I now own 2 of these 5,000 crown furnishing packs when I only wanted one and I am out 5,000 crowns that I had planned on using to buy The Erstwhile Sanctuary this weekend. Could someone please help alleviate this situation? I have a limited time to buy this house with the crowns I had saved up and now that 5,000 of my crowns have vanished for no good reason, I am at your mercy. I won't just buy more crowns because then I will have to go through the headache of getting a refund through Xbox Live support on top of this headache. Please help. This is very frustrating and unprofessional in my humble opinion. Thank you.
  • Apache_Kid
    Apache_Kid
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    Submit a support ticket and they should be able to sort you out. Might take a few days because it's the weekend.
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