Random suspension with no notification or reason

Kronuxx · March 2018

I am suspended from logging into the game today. This occurred on Friday despite no apparent reason to do so. When my account was reactivated, ESO support team never gave any indication as to why despite me doing absolutely nothing wrong. Today I am suspended again. This oddly coincides with several people who had whispered me, stating that they reported me for "cheating". These whispers and complaints about me came from people I killed in pvp. Here's the thing, I don't cheat, I have never cheated, and last I recalled I thought I am supposed to be innocent until proven guilty. So why now does ZOS decide that I am somehow guilty immediately and go to immediate suspension even before performing a full investigation as to whether these statements are true. Which mind you, only come from a several people here and there that I encounter in PvP and who clearly just don't understand game mechanics.

Can we not suspend before proving the accusation. In other words, can we not suspend until I am proven guilty, which I know I am not. @ZOS_BillE

Oh and by the way my ticket# is: #:180308-000077

ZOS_Bill · March 2018

We've closed this thread as it's discussing disciplinary action on an account. This is not something we can assist with directly on the forums. We have sent you a message @Kronuxx with an update on your support ticket 180308-000077.