Log in to forums...again

ohaphazardo
ohaphazardo
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Bored...

"You've logged into Elderscrollsonline.com from a new device or browser. For your security, we've sent a special access code to your registered email address. To verify that you're the owner of this account, please enter the access code below.
For your security, you'll need to grant access to this computer by entering the access code we've sent to your email.
ACCESS CODE:"

I have only ever logged in from this one computer, yet time and time again I get this message.

Am I being hacked? Is someone piggy-backing me?

If everyone posted this every time it happened perhaps ZOS might get some idea of the scale of the problem and do something about it.

I so want to love this game but the little things...
  • Gilvoth
    Gilvoth
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    you don't mind being hacked?

    sorry if bothers you but ...
    i prefer the chek just to be sure my PC is safe.
  • DieAlteHexe
    DieAlteHexe
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    Sounds like your IP keeps changing.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • magictucktuck
    magictucktuck
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    i never get it unless im on a actual new computer, so my work and my home comp never see it. except when we just got a new system at work i had to verify. so that's weird u keep getting it
    Edited by magictucktuck on March 4, 2018 5:00PM
    PC-NA

    Necromancer

    Flawless Conqueror

    https://www.magictucktuck.com for my builds and guides!
  • ZOS_Edward
    ZOS_Edward
    Community Rep
    Are you getting this message in your email when you're not logging in or are you getting it when you attempt to log in? That's the first question to answer to rule out whether or not someone is attempting to log into your account.

    If it's when you log in, it could be related to how your browser or programs that interact with your browser handle cookies. You'll want to dig into those settings and make sure they're being stored properly and not purged.

    Outside that it could be related to how your ISP manages your IP address.
    Edited by ZOS_Edward on March 4, 2018 5:01PM
    Staff Post
  • ohaphazardo
    ohaphazardo
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    ZOS-Edward
    Thank you for the response

    It is only when I try to log into the forums to check when us Europeans are going to have maintenance, but it happens I would say 75% of the time.

    "If it's when you log in, it could be related to how your browser or programs that interact with your browser handle cookies. You'll want to dig into those settings and make sure they're being stored properly and not purged."

    Thank you I will look into this.

    "Outside that it could be related to how your ISP manages your IP address.[/quote]"

    I will have a word with them too, wouldn't be the first time they've messed things up for me.

    Thanks for your time, it is appreciated.
    Paul

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