Maintenance for the week of November 18:
• PC/Mac: No maintenance – November 18
• ESO Store and Account System for maintenance – November 19, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)
• PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST)
https://forums.elderscrollsonline.com/en/discussion/668861
• PC/Mac: No maintenance – November 18
• ESO Store and Account System for maintenance – November 19, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)
• PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST)
https://forums.elderscrollsonline.com/en/discussion/668861
Billing Issue - Anybody had this problem?
rzj386
Soul Shriven
My ESO Plus Membership did not automatically renew, so one day I logged in and it showed that my account membership was inactive. I figured that there was an issue with it renewing and that I wouldn't be charged since it was inactive. I decided to purchase ESO Plus again, and as it turns out the previous automatic renewal kicked in, and now I've been charged twice. This happen to anyone else?
I went through the customer support options on the ESO Plus website, and it is telling me I have to contact Microsoft. Does that sound correct? Any help appreciated - thanks.
I went through the customer support options on the ESO Plus website, and it is telling me I have to contact Microsoft. Does that sound correct? Any help appreciated - thanks.
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Elsonso✭✭✭✭✭
✭✭✭✭✭You paid Microsoft for the ESO Plus. They are the ones that collected two subscriptions from you. I would start with them, first. Then go knocking on ESO's door.0