High latency

cani145

Hello. I am having trouble with my ping atm. Is it server problem? Anyone has same problem like me? It never drops 166 ping, usually +180? What is going on?

ZOS_Bill

There are a number of factors that can cause high "ping" (latency). It is usually caused by congested/overloaded routers on the way to the target machine or low quality/inadequate bandwidth.

Here's a few simple troubleshooting steps:

• To best access The Elder Scrolls Online, configure your router to open the following outbound ports:
  • TCP / UDP Ports 24100 through 24131
  • TCP / UDP Ports 24300 through 24331
  • TCP / UDP Ports 24500 through 24507
  • TCP Port 80
  • TCP Port 433
• Update the firmware of your router (it is always a good step to take, as it prevents that an outdated firmware interferes on your connection).
• Try to put your modem/router far from all electrical devices and do not coil up any excess signal or power cables (to eliminate possible interference problems).

cani145

ZOS_BillE wrote: »

There are a number of factors that can cause high "ping" (latency). It is usually caused by congested/overloaded routers on the way to the target machine or low quality/inadequate bandwidth.

Here's a few simple troubleshooting steps:

• To best access The Elder Scrolls Online, configure your router to open the following outbound ports:
  • TCP / UDP Ports 24100 through 24131
  • TCP / UDP Ports 24300 through 24331
  • TCP / UDP Ports 24500 through 24507
  • TCP Port 80
  • TCP Port 433
• Update the firmware of your router (it is always a good step to take, as it prevents that an outdated firmware interferes on your connection).
• Try to put your modem/router far from all electrical devices and do not coil up any excess signal or power cables (to eliminate possible interference problems).

Hello thanks for answering but i think its not only mine problem. I am using steam client. I did all but nothing changed

Beardimus

I've not done these Ports, i'm Xbox EU

i'm curious does anyone swear by making these changes? i.e. is it a real difference?

cani145

Beardimus wrote: »

I've not done these Ports, i'm Xbox EU

i'm curious does anyone swear by making these changes? i.e. is it a real difference?

QuebraRegra

Where are you coming from? The destination IP is their patcher server, I'm uncertain if it's the same as the game servers, but it looks like their provider network isn't the problem (ran it for far longer from a series of hosts):

MTR test

Host tested: 65.158.47.130
Test performed from: New York, NY
Test performed at: 2018-02-15 15:28:35 (GMT +00:00)
Hop Hostname (IP) Country Loss Sent Rcvd Min (ms) Avg (ms) Max (ms)
1 67.55.66.202 US 0 % 5 5 0.356 0.863 2.515
2 173.239.0.53 US 0 % 5 5 0.831 0.898 0.962
3 173.239.28.17 US 0 % 5 5 1.506 1.607 1.670
4 38.142.148.193 US 0 % 5 5 1.397 1.514 1.935
5 154.54.10.50 US 0 % 5 5 1.259 8.833 33.146
6 205.171.134.38 US 0 % 5 5 1.311 1.930 3.372
7 65.158.47.130 US 0 % 6 6 1.435 1.533 1.656

Beardimus

Cheers @cani145 so have you tried with / without - and does it do anything? Just curious, I know people make the change just wondering if it makes a noticeable difference to speeds or stability.

cani145

QuebraRegra wrote: »

Where are you coming from? The destination IP is their patcher server, I'm uncertain if it's the same as the game servers, but it looks like their provider network isn't the problem (ran it for far longer from a series of hosts):

MTR test

Host tested: 65.158.47.130
Test performed from: New York, NY
Test performed at: 2018-02-15 15:28:35 (GMT +00:00)
Hop Hostname (IP) Country Loss Sent Rcvd Min (ms) Avg (ms) Max (ms)
1 67.55.66.202 US 0 % 5 5 0.356 0.863 2.515
2 173.239.0.53 US 0 % 5 5 0.831 0.898 0.962
3 173.239.28.17 US 0 % 5 5 1.506 1.607 1.670
4 38.142.148.193 US 0 % 5 5 1.397 1.514 1.935
5 154.54.10.50 US 0 % 5 5 1.259 8.833 33.146
6 205.171.134.38 US 0 % 5 5 1.311 1.930 3.372
7 65.158.47.130 US 0 % 6 6 1.435 1.533 1.656

Hello, i dont know how to do this MTR test but im in Turkey. Generally i was having -90 ping at all time. But in last 12 hours it never dropped below 180.

QuebraRegra

cani145 wrote: »

QuebraRegra wrote: »

Where are you coming from? The destination IP is their patcher server, I'm uncertain if it's the same as the game servers, but it looks like their provider network isn't the problem (ran it for far longer from a series of hosts):

MTR test

Host tested: 65.158.47.130
Test performed from: New York, NY
Test performed at: 2018-02-15 15:28:35 (GMT +00:00)
Hop Hostname (IP) Country Loss Sent Rcvd Min (ms) Avg (ms) Max (ms)
1 67.55.66.202 US 0 % 5 5 0.356 0.863 2.515
2 173.239.0.53 US 0 % 5 5 0.831 0.898 0.962
3 173.239.28.17 US 0 % 5 5 1.506 1.607 1.670
4 38.142.148.193 US 0 % 5 5 1.397 1.514 1.935
5 154.54.10.50 US 0 % 5 5 1.259 8.833 33.146
6 205.171.134.38 US 0 % 5 5 1.311 1.930 3.372
7 65.158.47.130 US 0 % 6 6 1.435 1.533 1.656

Hello, i dont know how to do this MTR test but im in Turkey. Generally i was having -90 ping at all time. But in last 12 hours it never dropped below 180.

While I suspect the servers are having issues from general gameplay symptoms, I cannot confirm this, I can only say that ZOS network provider is not the problem. There's a lot of network infrastructure between Turkey and say NYC.

try this:
https://www.websitepulse.com/help/testtools.mtr-test.html

Again that the patcher IP, not necessarily the game server IP (I assume they share the same local infrastructure?). Suddenly I really want shawarma

cani145

Beardimus wrote: »

Cheers @cani145 so have you tried with / without - and does it do anything? Just curious, I know people make the change just wondering if it makes a noticeable difference to speeds or stability.

Yea, i wasn't using port and my ping was -90 before update. Just tried porting last night after my latency increased. But as you see it didnt make and changes.

cani145

QuebraRegra wrote: »

cani145 wrote: »

QuebraRegra wrote: »

Where are you coming from? The destination IP is their patcher server, I'm uncertain if it's the same as the game servers, but it looks like their provider network isn't the problem (ran it for far longer from a series of hosts):

MTR test

Host tested: 65.158.47.130
Test performed from: New York, NY
Test performed at: 2018-02-15 15:28:35 (GMT +00:00)
Hop Hostname (IP) Country Loss Sent Rcvd Min (ms) Avg (ms) Max (ms)
1 67.55.66.202 US 0 % 5 5 0.356 0.863 2.515
2 173.239.0.53 US 0 % 5 5 0.831 0.898 0.962
3 173.239.28.17 US 0 % 5 5 1.506 1.607 1.670
4 38.142.148.193 US 0 % 5 5 1.397 1.514 1.935
5 154.54.10.50 US 0 % 5 5 1.259 8.833 33.146
6 205.171.134.38 US 0 % 5 5 1.311 1.930 3.372
7 65.158.47.130 US 0 % 6 6 1.435 1.533 1.656

Hello, i dont know how to do this MTR test but im in Turkey. Generally i was having -90 ping at all time. But in last 12 hours it never dropped below 180.

While I suspect the servers are having issues from general gameplay symptoms, I cannot confirm this, I can only say that ZOS network provider is not the problem. There's a lot of network infrastructure between Turkey and say NYC.

try this:
https://www.websitepulse.com/help/testtools.mtr-test.html

Again that the patcher IP, not necessarily the game server IP (I assume they share the same local infrastructure?). Suddenly I really want shawarma

I am not sure i did it right but here is result. (bdw i playing in EU server)

MTR test

Host tested: 65.158.47.130
Test performed from: Munich, Germany
Test performed at: 2018-02-15 15:42:47 (GMT +00:00)
Hop Hostname (IP) Country Loss Sent Rcvd Min (ms) Avg (ms) Max (ms)
1 91.194.90.1 DE 0 % 5 5 0.626 1.161 1.556
2 213.248.101.77 DE 0 % 5 5 0.332 0.694 1.332
3 62.115.120.127 EU 0 % 5 5 109.964 110.827 111.604
4 62.115.141.108 EU 0 % 5 5 103.031 103.772 104.512
5 213.155.136.39 EU 0 % 5 5 103.814 104.816 105.731
6 80.239.192.99 EU 0 % 5 5 105.820 111.815 128.281
7 205.171.134.38 US 0 % 5 5 95.833 96.595 97.131
8 65.158.47.130 US 0 % 6 6 95.881 96.549 97.123


Also i did speed test of my connection;