Cannot Sell Items Directly From Craft Bag

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Shadowshire
Shadowshire
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For what it is worth, I don't know when this problem began since I have been away for a couple of weeks. There's no mention of changing any Crafting Bag features in any Patch Notes which were published during my absence.

While I am using the Guild Store UI and open the Crafting Bag to sell materials, the context menu does not have the Add to listing option, which it had previously.

q3osgy37tk32.png

Instead, I must Retrieve the amount which I want to sell, then close the Craft Bag and access the character's Bags. The Add to listing option is on the context menu for each item in the Materials Category only while the item is in the character's Bags.

(EDIT: original ensuing remarks have been relocated to another reply.)

Note: I play TESO with a PC on the North American megaserver.

Edited by Shadowshire on February 10, 2018 1:33AM
--- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

nil carborundum illegitimi
  • Reverb
    Reverb
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    There's been no change that prevents selling in guild stores from the craft bag, It may be a conflict with one of your add-ons, or maybe you failed to select the craft bag inventory in the UI.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • idk
    idk
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    When in the guild rtader sales screen there is a toggle in the upper left between what is in our bag the crafting bag.

    I just made sure it was still there and I could commit an item from the crafting bag directly. I did not do the final step of actually putting the item up for sale but it seems you are not able to find it at all. This is on PC EU.
  • Shadowshire
    Shadowshire
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    @Reverb
    @idk

    For what it is worth, I've been playing TESO for 3 years, and selling crafting materials directly from the Crafting Bag since it was added as a feature of the game. So it has been a rude surprise to discover that I cannot do that now.

    Perhaps the absence of Add to listing could be caused by an add-on. I don't know how they do it, but add-ons typically add options to the context menu(s) instead of remove them. Although I updated several add-ons prior to logging-on again, I cannot recall any that pertained to using the Guild Store and/or to a character's Inventory.

    Normally I launch the 64-bit client with a desktop shortcut. However, before I could resume play, I had to run the Launcher to update the game client. Perhaps there is now a bug in the game client, or in the add-on API, or perhaps some change to either one has created a problem for a pre-existing add-on.

    Note that I play TESO with a PC on the NA megaserver. .....

    --- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

    nil carborundum illegitimi
  • idk
    idk
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    @Reverb
    @idk

    For what it is worth, I've been playing TESO for 3 years, and selling crafting materials directly from the Crafting Bag since it was added as a feature of the game. So it has been a rude surprise to discover that I cannot do that now.

    Perhaps the absence of Add to listing could be caused by an add-on. I don't know how they do it, but add-ons typically add options to the context menu(s) instead of remove them. Although I updated several add-ons prior to logging-on again, I cannot recall any that pertained to using the Guild Store and/or to a character's Inventory.

    Normally I launch the 64-bit client with a desktop shortcut. However, before I could resume play, I had to run the Launcher to update the game client. Perhaps there is now a bug in the game client, or in the add-on API, or perhaps some change to either one has created a problem for a pre-existing add-on.

    Note that I play TESO with a PC on the NA megaserver. .....

    The bug is not in my game client. Maybe locally. Try running repair if you no longer have the option. What I saw this morning when I replied was the exact same toggle that I have seen when interacting with the guild store and listing items ever since the crafting bag was added to the game.
  • Elsonso
    Elsonso
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    Disable your addons, and temporarily rename your Addon directory. If the Craft Bag function returns, you have an addon conflict that needs to be resolved.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Luthid
    Luthid
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    Agree with @lordrichter, disable all addon she and try again. You do have to make sure you select the craft bag icon in the upper right of the guild sales window as well. Theres nothing in the game itself that should be stopping you, I sell directly from my craft bag daily. I did it this morning, in fact.
  • alceleniel
    alceleniel
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    I experience the same since a few days. I list nearly every day items in the guild store and the first time it happened last Sunday. But there weren't any updates for the addons I use or a game patch. I disabled Master Merchant and after reloading it worked again. I enabled MM again and it still worked after that.

    Now I had this happen yesterday again but just closed the game because I had no time investigating. And today it's again ok without any changes.

    Seems a bit weird right now.

    PS: And I am on PC/EU
  • Shadowshire
    Shadowshire
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    @ZOS_GinaBruno @ZOS_Wrobel
    @alceleniel

    Refer to: Ticket 180207-000236 (Feedback /bug)

    The attached screenshot shows the Guild Store UI Sell feature without any add-on loaded that would modify the UI. Please notice two serious errors:

    (1) Although the character has a Crafting Bag, access to it is not shown on the UI.

    (2) There are no categories across the line above the list of items in the characters Bags.

    mv4p0x9y8tho.png

    After the Awesome Guild Store add-on is enabled and the UI is reloaded, those two errors are no longer evident.

    Recently, the "Add to listing" option has been missing from the context menu when the Crafting Bag is accessed to sell items in it, that is, via the Guild Store Sell feature. Sometimes reloading the UI restores the option. Sometimes disabling Master Merchant and reloading the UI restores the option, which, however, remains present after Master Merchant is subsequently enabled and the UI is reloaded.

    But the underlying problem is with the Guild Store UI itself as the screenshot shows.

    Edited by Shadowshire on February 7, 2018 11:57AM
    --- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

    nil carborundum illegitimi
  • Shadowshire
    Shadowshire
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    idk wrote: »

    The bug is not in my game client. Maybe locally. Try running repair if you no longer have the option. What I saw this morning when I replied was the exact same toggle that I have seen when interacting with the guild store and listing items ever since the crafting bag was added to the game.
    Thank-you for your reply. The Launcher's Repair option did not make any difference. Disabling the add-ons Awesome Guild Store, Master Merchant, Tamriel Trade Center, and Writ Worthy returned the Guild Store UI Sell feature to what should be its unmodified state.

    Please refer to my post #9 and the screenshot included with it pertaining to that outcome.

    For what it is worth, I have also added a screenshot to the OP that shows the absence of the Add to listing option, just in case anyone suspects that I've been trolling or have lost my mind. "Works for me" never means that there isn't a bug in a software feature. It just means that you have not yet discovered the context in which it becomes manifest.

    At this point, I've certainly discovered it. What I have not been able to do is cause it to appear on or disappear from the context menu as I might choose.

    Edited by Shadowshire on February 8, 2018 1:06AM
    --- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

    nil carborundum illegitimi
  • Elsonso
    Elsonso
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    I fired up ESO on my second computer (no addons, but not never addons) and my Guild Store screen looks like yours. No option to extract directly from crafting bag. I tested on an ESO Plus account, as well as an account that was not ESO Plus, but had a crafting bag left over from a free ESO Plus.

    Good luck with Ticket 180207-000236
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • idk
    idk
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    And while I have all those addons. I have not updated them in a couple months. It sounds like a recent update for one of them is the issue.

    Glad you figured it out.
  • Shadowshire
    Shadowshire
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    In my experience since I encountered the problem, simply reloading the UI restores Add to listing to the Crafting Bag context menu after about 40 - 60% of the attempts to restore it that way.

    If Add to listing is not restored, then the workaround most likely to work is to disable Master Merchant, reload the UI, and check whether it has been restored. When Add to listing has been restored, then it has remained on the Crafting Bag context menu after I re-enabled Master Merchant and reloaded the UI.

    The last resort is to repeat that procedure with Awesome Guild Store. More than any other add-on which I use, it improves the Guild Store UI rather significantly, and modifies the Guild Store UI the most. It makes so many improvements that I wouldn't want to play without AGS.
    idk wrote: »
    And while I have all those addons. I have not updated them in a couple months. It sounds like a recent update for one of them is the issue.

    Glad you figured it out.
    Thank-you for your reply. You may be right.

    On the face of it, I probably should check which addons that I use modify the context menu for items in the Crafting Bag. There are several that alter the context menu for various and sundry items in a character's Bags, but most do not alter it for materials which are stored in the Crafting Bag. (Note that many add-ons modify item tooltips, which is not the same as modifying the item context menu, but some add-ons modify both.)

    Ordinarily, an add-on that modifes the item context menu adds (duh!) (1) an option to display a link to the item's tooltip in the Chat UI, and/or (2) an option to display other data for the item in the Chat UI. As I noted before, I don't know how that is done, or why it might cause Add to listing to be absent, especially since that option can be restored as I described at the start of this reply.

    The absence of Add to listing does not appear to be caused by Master Merchant or by Tamriel Trade Centre, (which I updated before resuming play). They are the only add-ons which alter the Guild Store UI per se while I add items to sell at the Guild Store.

    For what it is worth, I updated Votans Rune Tooltips before resuming play, but I don't recall that it modifies the item context menu (just the tooltips). Others that sometimes alter the context menu for Crafting Bag items include Master Recipe List, for which no update was available.
    • Disabling Tamriel Trade Centre and reloading the UI has not restored Add to listing to the context menu;
    • Disabling Trait Buddy and reloading the UI has not restored it.
    • Disabling Writ Worthy and reloading the UI has not restored it.
    So, I doubt that any of these cause Add to listing to be absent. But I only disabled each of them one time, then reloaded the UI and checked whether it was restored.

    Edited by Shadowshire on February 8, 2018 1:35AM
    --- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

    nil carborundum illegitimi
  • Shadowshire
    Shadowshire
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    @ZOS_GinaBruno @ZOS_Wrobel

    First, something that I do not understand is this:
    • Entering /reloadui in the Chat UI can restore Add to listing to the item context menu while the player is using the Guild Trader UI Sell feature.
    • Since that is so, why was the Add to listing option not included on the item context menu while the user interface for the Guild Trader feature was originally loaded?
    The absence of Add to listing after game client initialization always occurs for each of the four characters which I play.

    Note that, although Awesome Guild Store might be the cause, disabling it has the effect shown by the screenshot in my post #9. In addition, I have tested disabling other add-ons which I know modify the item context menu, but I have not found one which evidently causes the Add to listing option to be omitted during game-client initialization.

    EDIT 02/15/2018: Note that simply reloading the UI does not restore Add to listing to the item context menu. For example, if I enable or disable an add-on, then use the ESC > Addons featured keybind to reload the UI, doing so will not change the item context menu. In my experience:
    1. Add to listing is consistently restored after I use /reloadui while the Guild Store UI Sell feature is open.
    2. After I close the Guild Store UI, then /reloadui ordinarily restores Add to listing, but on occasion it will not be restored.
    3. Closing the Guild Store UI, logging out of the character, then logging in to the same character (or to another character), does not restore Add to listing to the item context menu.

    Please restore the "Add to listing" option to the Crafting Bag context menu ASAP!!

    Any "workaround" that includes reloading the UI requires far too much time to execute to be acceptable. Disabling an add-on such as Master Merchant, reloading the UI to restore Add to listing to the item context menu, then re-enabling Master Merchant and reloading the UI again becomes just one more reason to play some other game instead of TESO.

    Second, selling crafting materials without the Add to listing option seriously compromises the Crafting Bag feature. Retrieving items is very time consuming. One reason for that is whomever designed the interface set the default amount to whichever is smaller of either (1) the number of units of that item in the Crafting Bag, or (2) 200 units of that item. Two hundred is the maximum number of units that one Bag space can hold, but that does not make 200 the appropriate default value (!).

    If you don't have the time to make the default amount player-configurable, then at least set it at 1 (one).

    Third, keeping crafting items in the respective character inventories instead of the Crafting Bag effectively limits selling them only with the player-character which obtained them. Transferring them via the Bank is more feasible, given the design of the Retrieve option. But having additional storage for Crafting Materials instead of storing them in the Bank was the primary reason for the Crafting Bag, wasn't it?

    Edited by Shadowshire on February 15, 2018 6:39AM
    --- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

    nil carborundum illegitimi
  • Mystrius_Archaion
    Mystrius_Archaion
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    This reminds me of the bug my friend had me help him test where he was seeing housing items set down in a house and then picked up and traded to another player disappear from all inventory after the second player left the house, for no apparent reason. I was his choice to help test because I only use lorebooks and skyshards addons, if that.

    That bug was caused by Master Merchant as well. There was no reason for it, but it somehow deleted items permanently in those specific circumstances, so he contacted the addon author to have it addressed.


    If I had a guild to sell items in, I would check this bug too. I just don't have a guild since I haven't had any need or desire to have one with how I spend my time in game.
    Maybe I can get my friend to check that, but I haven't heard of any issues from him.
  • Shadowshire
    Shadowshire
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    This reminds me of the bug my friend had me help him test where he was seeing housing items set down in a house and then picked up and traded to another player disappear from all inventory after the second player left the house, for no apparent reason. ....
    On the face of it, the player who owned the furnishing had to "retrieve" it from the Homestead to his charcter's bags, then open a Trade UI window with the other player's character, and offer the furnishing to the other player. Usually the other player offers something in exchange, but it isn't required. When each player accepts the offer of the other, that removes furnishing from his character's inventory and transfers it to the other player character's inventory. But, I suppose, the transfer failed and the furnishing disappeared.
    That bug was caused by Master Merchant as well. There was no reason for it, but it somehow deleted items permanently in those specific circumstances, so he contacted the addon author to have it addressed.
    The only thing that Master Merchant actually does is collect sales data from Guild Stores, process it, and add the results to item tooltips for display. It doesn't add or delete items from bags or bank accounts or to/from the Trade UI. However, since it modifies the tooltip for the furnishing item in the situation that you described, perhaps MM does that in some way that inteferes with the functioning of the Trade UI.

    It's unfortunate that you don't deal with any Guild Stores, because you could verify whether the Guild Store UI appears to your character as it is displayed in my post #9, i.e., if your character has a Crafting Bag. That outcome of simultaneously disabling Awesome Guild Store, Master Merchant, Tamriel Trade Centre, and Writ Worthy is not at all what I expected to see.

    In retrospect, there could be any of several other add-ons which I should also disable to see whether the unmodified Guild Store UI is displayed as it should be.

    Thank-you for your reply.

    --- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

    nil carborundum illegitimi
  • alceleniel
    alceleniel
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    It seems it was AwesomeGuildStore. There is an update now.

    updated LibCustomMenu (fixes retrieve menu sometimes showing when trying to list items from the crafting bag - thanks votan)

  • Shadowshire
    Shadowshire
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    alceleniel wrote: »
    It seems it was AwesomeGuildStore. There is an update now.

    updated LibCustomMenu (fixes retrieve menu sometimes showing when trying to list items from the crafting bag - thanks votan)
    Thank-you for the heads-up. :smiley: I haven't checked ESOUI yet today. Reloading the UI after each time that I changed to another character and wanted to sell an item(s) from the Crafting Bag has been an annoying chore.

    I wondered whether Awesome Guild Store could be the origin of the problem. But there was no way that I could test by disabling it, because there was no access to the Crafting Bag at all on the unmodified Guild Store UI (as I reported above). Evidently, ZOS forgot to update their native Guild Store UI when they introduced the Crafting Bag as an ESO subscription perk.

    --- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

    nil carborundum illegitimi
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