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· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
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Game crashes on exit
anathemort
✭✭
Lately when I exit ESO, it crashes. I've tried repairing and exiting immediately vs exiting after the timeout, without any improvement.
Event Viewer says:
Here's the WER:
Event Viewer says:
Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x5a56b736 Faulting module name: d3d11.dll_unloaded, version: 10.0.14393.953, time stamp: 0x58ba5963 Exception code: 0xc0000005 Fault offset: 0x00000000000626cf Faulting process id: 0x3014 Faulting application start time: 0x01d390dcdee9960d Faulting application path: E:\games\steamapps\common\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client\eso64.exe Faulting module path: d3d11.dll Report Id: 4b704090-5d5f-4008-9475-78b118fa859d Faulting package full name: Faulting package-relative application ID:
Here's the WER:
Version=1 EventType=BEX64 EventTime=131603685101704210 ReportType=2 Consent=1 UploadTime=131608140950838897 ReportIdentifier=f330ef1c-f8cd-11e7-b5ca-20cf3067f306 IntegratorReportIdentifier=a8f67406-3366-4140-93ad-37b6dbdf61bf NsAppName=eso64.exe AppSessionGuid=00002164-0001-01ae-de1a-c256d18cd301 TargetAppId=W:0006a386b95f307ae399ddc317f9f879da6800000904!00000683dc07b4318f6c4ec4f203e0fde9b3ebe2d194!eso64.exe TargetAppVer=2017//12//05:23:53:10!2243067!eso64.exe BootId=4294967295 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=eso64.exe Sig[1].Name=Application Version Sig[1].Value=1.0.0.1 Sig[2].Name=Application Timestamp Sig[2].Value=5a273166 Sig[3].Name=Fault Module Name Sig[3].Value=d3d11.dll_unloaded Sig[4].Name=Fault Module Version Sig[4].Value=10.0.14393.953 Sig[5].Name=Fault Module Timestamp Sig[5].Value=58ba5963 Sig[6].Name=Exception Offset Sig[6].Value=00000000000626cf Sig[7].Name=Exception Code Sig[7].Value=c0000005 Sig[8].Name=Exception Data Sig[8].Value=0000000000000008 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.14393.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=d41d DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=d41d8cd98f00b204e9800998ecf8427e DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=505b DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=505b4739bad3e8b45d10ef5d9f311b2a UI[2]=E:\games\steamapps\common\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client\eso64.exe UI[3]=ESO has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=E:\games\steamapps\common\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client\eso64.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\Program Files\Bitdefender Antivirus Free\atcuf\263047637843660558\atcuf64.dll LoadedModule[5]=C:\WINDOWS\System32\PSAPI.DLL LoadedModule[6]=C:\WINDOWS\System32\IMM32.dll LoadedModule[7]=C:\WINDOWS\System32\USER32.dll LoadedModule[8]=C:\WINDOWS\System32\win32u.dll LoadedModule[9]=C:\WINDOWS\System32\GDI32.dll LoadedModule[10]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[11]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[12]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[13]=C:\WINDOWS\System32\sechost.dll LoadedModule[14]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[15]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[16]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[17]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[18]=C:\WINDOWS\System32\combase.dll LoadedModule[19]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[20]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[21]=C:\WINDOWS\System32\powrprof.dll LoadedModule[22]=C:\WINDOWS\System32\shlwapi.dll LoadedModule[23]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[24]=C:\WINDOWS\System32\shcore.dll LoadedModule[25]=C:\WINDOWS\System32\profapi.dll LoadedModule[26]=C:\WINDOWS\System32\ole32.dll LoadedModule[27]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[28]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[29]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[30]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[31]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[32]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[33]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[34]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[35]=C:\WINDOWS\SYSTEM32\XINPUT9_1_0.dll LoadedModule[36]=E:\games\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\granny2_x64.dll LoadedModule[37]=E:\games\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\steam_api64.dll LoadedModule[38]=E:\games\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\bink2w64.dll LoadedModule[39]=C:\WINDOWS\SYSTEM32\MSVCP140.dll LoadedModule[40]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll LoadedModule[41]=C:\WINDOWS\SYSTEM32\WSOCK32.dll LoadedModule[42]=E:\games\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\icuuc55_x64.dll LoadedModule[43]=E:\games\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\icuin55_x64.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[45]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[46]=E:\games\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\icudt55_x64.dll LoadedModule[47]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll LoadedModule[48]=C:\Games\Steam\gameoverlayrenderer64.dll LoadedModule[49]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[50]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[51]=C:\WINDOWS\system32\dwmapi.dll LoadedModule[52]=C:\Games\Steam\steamclient64.dll LoadedModule[53]=C:\WINDOWS\System32\imagehlp.dll LoadedModule[54]=C:\Games\Steam\tier0_s64.dll LoadedModule[55]=C:\Games\Steam\vstdlib_s64.dll LoadedModule[56]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll LoadedModule[57]=C:\WINDOWS\SYSTEM32\Secur32.dll LoadedModule[58]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL LoadedModule[59]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL LoadedModule[60]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll LoadedModule[61]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll LoadedModule[62]=C:\WINDOWS\system32\rsaenh.dll LoadedModule[63]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvwgf2umx.dll LoadedModule[64]=C:\WINDOWS\system32\nvspcap64.dll LoadedModule[65]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[66]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[67]=C:\WINDOWS\system32\wbem\wbemprox.dll LoadedModule[68]=C:\WINDOWS\SYSTEM32\wbemcomn.dll LoadedModule[69]=C:\WINDOWS\system32\wbem\wbemsvc.dll LoadedModule[70]=C:\WINDOWS\system32\wbem\fastprox.dll LoadedModule[71]=C:\WINDOWS\System32\MMDevApi.dll LoadedModule[72]=C:\WINDOWS\System32\DEVOBJ.dll LoadedModule[73]=C:\WINDOWS\System32\PROPSYS.dll LoadedModule[74]=C:\WINDOWS\SYSTEM32\XAudio2_9.dll LoadedModule[75]=C:\WINDOWS\SYSTEM32\AVRT.dll LoadedModule[76]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL LoadedModule[77]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[78]=C:\WINDOWS\SYSTEM32\DSOUND.DLL LoadedModule[79]=E:\games\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\x64\D3DCOMPILER_47.dll LoadedModule[80]=C:\Users\Michael\AppData\Roaming\discord\0.0.300\modules\discord_overlay2\1\DiscordOverlay64.dll LoadedModule[81]=C:\WINDOWS\SYSTEM32\mscms.dll LoadedModule[82]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[83]=C:\WINDOWS\SYSTEM32\icm32.dll LoadedModule[84]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[85]=C:\WINDOWS\System32\NSI.dll LoadedModule[86]=C:\WINDOWS\System32\fwpuclnt.dll LoadedModule[87]=C:\Windows\System32\rasadhlp.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=BEX64 AppName=ESO AppPath=E:\games\steamapps\common\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client\eso64.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=554805ACDD27318D9C32C14C1F77DD3D MetadataHash=1818146698
1
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TheRealPotoroo✭✭✭✭✭
✭Same here, Win 10 Pro x64 non-Steam..PC NA, PC EU
"Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_68505230 -
Elsonso✭✭✭✭✭
✭✭✭✭✭I seem to only get this when I issue a "/quit" from the game, which I don't do very often.XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus0 -
anathemort✭✭Still happening. Windows 10 Pro x64, Steam version
As @DoctorESO pointed out, it does seem to exit cleanly if I logout then quit, but that's an annoying workaround... at least it's a workaround though.
0 -
Elsonso✭✭✭✭✭
✭✭✭✭✭anathemort wrote: »Still happening. Windows 10 Pro x64, Steam version
As @DoctorESO pointed out, it does seem to exit cleanly if I logout then quit, but that's an annoying workaround... at least it's a workaround though.
Not even sure why it makes a difference. You'd think a "quit" command would be programmed to do the same thing as a logout followed by a quit. Quite odd, I think.
You would think, but they don't actually do the same thing. One logs your out, then quits the game. The other logs you out and quits the game. Subtle difference, but enough of one.XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus0 -
Ethoir✭✭✭I see this now and then myself. With a crash reporter window and everything. You'd think exiting the game would be more reliable and without needing workarounds like logging out first.Participant in the Sanguine's Tester beta group since November 2013.0
